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“The South Terminal is increasingly grim as BAA works...”

written by DFman on 27/02/2011

The South Terminal is increasingly grim as BAA works hard to create the most awful passenger experience in the world. The available space for passengers goes down as the money grabbing experience increases. All natural light has now gone adding to the battery hen feeling, as has the viewing area, with space set aside for children a distant memory. Three hours of shopping hell for no obvious reason, other than BAA wanting to take your money. The Egyptian airport at the other end of our flight feels better and more spacious with each trip. They no longer hassle you for money or charge for toilet paper, Gatwick lounges now charge £18 for a couple of hours use. I soon expect to see the CEO of BAA outside the men's toilet charging £1 a sheet next time I am in Gatwick.

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