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“Be VERY careful with Aldi Travel website. I went...”

written by on 17/08/2009

Be VERY careful with Aldi Travel website. I went through the online booking process, and after putting my credit card details in, it asked me if I wanted to book flights as well. Flights??! I thought they were included at that price (I'd just been looking at other websites where the package included flights, for a not dissimilar total price). Despite me emailing (and trying to phone) immediately to say I had made a mistake and didn't want to book this, I got an email the next day, saying that if I agreed, they would refund me minus £25, by posting a cheque! So now I had to worry about booking with another company, with a large sum already taken off my card. Worse still, when the cheque arrived, they had taken £50, claiming it was £25 cancellation plus £25 non-refundable credit card fee when booking. This was not mentioned in their original email.

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