written by Verizo on 06/04/2010
I was very hyped up to get the Nokia N97 phone because of the features it boasted, like touch screen display, applications, email and so on. This could have been a great phone, but unfortunately it was let down by faults and software problems. I used the phone extensively and there are just too many problems and when you complain to the operator or manufacturer their answer is to simply 'repair' it with a firmware upgrade.
The phone very frequently locks up - when you answer by swiping the screen, when you haven't done anything and the keylock jams, thus you end up taking out the battery in order to turn it off and back on again, which is extremely annoying.
Many times I have had the phone reset itself automatically causing me to lose my settings and data, world clock time zones, alarms and so on. If the phone worked, it would have been decent, but because of the slowness, and could-have-been-better interface and lacklustre scrolling animations, I can't recommend it. An alternative is the Nokia N900 which apparently resolves many of the common faults, but that phone is also quite big and clunky. If you have the cash, it seems the Apple iPhone is your best bet and I am looking for the earliest opportunity to get rid of my N97 in exchange for an iPhone.