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★☆☆☆☆

“Pls Be carefull, this is an exploitive website”

written by 293Morrow on 22/01/2018

This company is the worst I have come a cross. Upon making the reservaration I received a call immediatly asking me to give them good review. I put a five stars as the guy was asking for my website experience.
I paid upfront 165.58 Euro. They put false information about extras that I have to pay tolls fee roughly 40 Euro ( Which is not true, as tolls paid by you as cash or by a tool that accomulate as per your use). In the chat support they assured me that my tolls will be all paid.
First, as I arrived at Alamo office; they do not know how much I paid although they told me may be that amount was just an autharization, and they will not deduct the amount paid from the total rental.

Further more for the extra I requested and was was calculated from "The commission they are trying to get from me". I found that there is no such a thing you pay tool upfront.

I found that you can get much better deals through the car rental company it self without the gemics these website are trying to do.

I've call VIPcars several times and e mail them that the down payment was not recognized byb the car rental company and I need a refund but they were not straight upfront, by saying that I should check with Alamo. Then they said that they will escalate it to Alamo. After 3 weeks they admit indirectly that this is their fee and has nothing to do with the actual rental it self. Why did not you say it upfront in your website that this is a booking fee? 165.58 Euro????

Honestly, they do not deserve a star. When I asked them to send me a review link (Autopilot) to put my experience they refused,although upon booking they call me once they made the transaction with a call. adding to the stinky practice they are conducting to obtain money.

BTW the chat help is not authentic and they put names and photos that are not real.

My advice is make your reservation through the company or reputible sitesit self and avoid this site in particular

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