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★★★★★

“Fantastic build quality, great speed, easy-to-use website”

written by cgsaunders97 on 20/01/2018

PC Specialist was recommended to me by a friend at work, after telling him that i wanted a gaming PC but had no knowledge of how to build one. I decided to look into them and ultimately decided i wanted them to build my PC.

The website itself was very easy to use - offering a range of prebuilt PC's in specific price ranges, and 'templates' that allow you to customize a PC based on a pre-built spec. I played around with the templates a bit and then once i did some research and was comfortable, i decided to set it up from scratch. It was very simple because they only allow you to pick parts that are compatible with each other, so you'll never get an incompatible build. Same goes for cases - your parts will always fit inside one of the cases (of which there is a decent selection of).

Once you've set up the parts, and any peripherals and extras you want, you can save the quote. This is where you may get a warning for whatever reason (ie if a wireless card may only work with certain routers), which is fantastic.

So basically, the website is fantastic for its purpose. You do still need some knowledge and research on what you're buying but that's the case with many things.

Onto the build process - this too was fantastic. I was kept updated constantly throughout the time between buying and having the PC dispatched. The stage of my order was tracked on the website as well as getting emails at every stage. It was dispatched 5 days after my order, which was impressive considering i ordered directly after Boxing Day of 2017.

When i received the package, everything was packed nicely to avoid damage. The case itself even had a foam expanding insert, which shaped itself around the components and was easy to pull out. It came with a welcome pack the contained everything that would have been in the parts boxes that weren't shipped, as well as a fantastic starter guide from PC Specialist themselves which details everything from how to reinstall my OS, to what parts do what in the computer. Cable management was fantastic in my specific case (Fractal Design Meshify C) and they made it incredibly clean in there.

Setting up my entire setup was a breeze - it was literally a case of getting everything plugged up to the computer and getting the desk sorted out. It took about an hour or so in total to unpackage it all and get the PC running. All of the drivers were installed for me, so the PC just worked when it was booted. This includes the wireless card drivers, graphics card drivers, motherboard, windows 10 etc.

A couple weeks later and i'm incredibly happy with the PC. PC Specialist have done a fantastic job and i would absolutely recommend them to anyone. Whilst i didn't have to use their customer service so far, i suspect they would be equally as professional.

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