written by cravengarden on 13/01/2018
I took out M&S car insurance, and three months later, moved house. It cost me £25 to change my address. I moved again six months later and incurred another £25 to change the address again! A Month before the renewal, I sold the car and when I phoned to tell them, they said there would be a £50 charge to cancel the insurance. If I had just told them I didn't want to renew, there would have been no charge!
I said not to cancel it but to just cancel the renewal and she said I couldn't do that.
I was then told it was all laid out in the terms and conditions.
I took out the insurance because it seem a good deal, but a year, and £100 further on, it was a bad decision.
Interestingly, my Wife's car is insured with another company, and there have been no charges for change of address.