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“People in Jessops customer service are liars ”

written by netka141 on 11/01/2018

Jessops – the worst ever online customer service.

I have bought nearly £2000 Pentax camera with 3 years extended warranty (one order).
They didn’t have a camera in stock and asked me to wait 2 weeks for new deliveries. I could wait so long so I have cancelled the order.
But they didn’t cancel my extended warranty (£150) and they charged me for it.

I have a warranty for the camera which I don’t own!

I had numerous conversation with the Jessops customer service – managers, normal workers, online chats – you name it.. And every single person told me that they will refund the warranty…
But none of them did!

I still haven't got my money back.

People in Jessops customer service are liars !!!

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