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Review Number	1108273
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“Awful awful awful. They don't even know what customer...”

written by androobe on 12/03/2010

Awful awful awful. They don't even know what customer service is, and their Indian call centre have made so many "mistakes" I really should be taking them to court. Completely and utterly useless, and they don't care because they are closing down their UK Credit Card business. Within 2 weeks they put my credit card rate up 5% and my savings rate down 1%. Typical greedy bank that has the morals of satan. Not surprisingly I am taking all my business away from them to a more reasonable institution without shareholders.

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“Awful awful awful. They don't even know what customer...”