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“Poor Servicing Service”

Written on: 06/01/2018 by Gisselle204 (1 review written)

Leeds York Road Halfords. I used them for the first time today, dropped the car off at 08:30 as requested. No one rang me to let me know my car was ready. When I rang at 17:00, I was told they had been too busy to ring me. My car had in fact been ready since 13:00 hrs. I could have done something useful instead of sitting around waiting for a non-existent call. When I checked the service log book, the mileage had been written as 28,000, next service due 29,000. My mileage was in fact 23,849. If I had not noticed, this could have invalidated my manufacturers warranty on the car. On the invoice, it is typed "MOT Due 11 April 2018". My MOT will be due June 2019. If you use Halfords, check, check, check...

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