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“Absolutely disgusted”

written by Ladyalexah on 04/01/2018

Windows, doors, drains and fascias installed. Looked good on the face of things. I was not at the property when work was being done as it was undergoing total renovation and was uninhabitable. I had also been undergoing hip replacement surgery. When I finally moved in six months ago I noticed none of the windows had been sealed inside. LDG told me I should have told them sooner and that they’d been told to leave it by a workman in the house at the time. I told them I’d also had a new door fitted in a rental property and was going to need new windows there but they refused to help me. After that I noticed that every time it rained a fountain of water gushed out of the corner of the drain. There appeared to be a blockage. At Xmas time (2017) our internet service went down all over Xmas. Engineers were sent out and the first question they asked was « who fitted your windows and drains etc? ». They told me that the men had thrown the cabling over the roof, left a connection box in the drain and left a circuit box exposed to the elements. At the side of the house they’d left cabling hanging off the wall and left an open hole that lead directly into the house which meant my home was subject to damp. The engineers sealed it for me and went away with a story to tell about LDG to all their customers. I’m so appalled by LDG and want as many people as possible to know about my experiences and so will be Contacting as many magazines and Internet forums as possible.