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“I have had nothing but problems operating this...”

written by on 16/03/2010

I have had nothing but problems operating this account, whether via FIREFOX or IE. The Tesco / BoS software is stone-age (the pages are marked 'copyright 2006-2008'!) and I frequently cannot access my account. Last time I contacted support and told them about pages not loading they elicited that I had upgraded to latest version of FireFox ie 3.06 and was told that was why I was having problems - they hadn't finished testing yet! This was weeks after FF3.06 was introduced and every other bank and credit card site I use works with no problem. Now, a month later, problems are even worse. Oh, and no on-line suppoirt you have to phone a National-rate number, hang-on for ages, to be told effectively 'tough-luck'! I'm binning the account as soon as interest is paid, ie end March.

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