written by on 27/12/2017
I arranged for parcel to be collected, printed out ticket, no box for v a t receipt, so tried to phone help line for advice. You are kept waiting for half an hour, then get cut off two hours later and no result, gave up despite frequent attempts. Parcel not collected on agreed day, they came the day after. I again tried to phone to complain, no one answers the help line. I WILL NEVER USE THIS COMPANY AGAIN. I do not think this company warrants a star rating but I see I have to give one as it is required. I would never recommend them.