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“We booked Christmas in Hannover by coach only to have...”

Written on: 30/03/2011

We booked Christmas in Hannover by coach only to have it changed to Christmas in Bremen a few weeks before departure.

When the itinery arrived lots of things were missing but we were advised other things had been added instead but they hadn't.

The hotel which was a typical "reps" hotel was advertised as having a bar that didn't exist and the food was terrible, all in all Christmas was non existant and a waste of nearly £1000.00.

The £50.00 voucher they sent us in compensation was no more than the discount you would obtain by booking on the internet so although the Christmas trip we booked to Valkenberg with them the year before was fantastic we will never travel with them again after this, not even if it was free.

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