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Review Number	10892106
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★★★★★

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“Helpful and clear”

written by on 08/12/2017

Having just had an operation I wanted to be sure that my follow up physio session would be authorised. The young lady who answered the phone was extremely calm and friendly , putting me at ease as I'm still recovering from the op. She listened to my query and then went on to explain clearly about my cover regarding physio and that it would be authorised and assured me that she would update my details on line. My husband checked the site 5 minutes later and it was already updated. Very efficient and professional.

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“Helpful and clear”