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“I purchased a Sony KDL40V4000 TV from ElectroSaver on...”

Written on: 13/03/2009 by will01 (1 review written)

I purchased a Sony KDL40V4000 TV from ElectroSaver on 03/01/09, it was meant to be in stock. They took money straight away and we were informed 5-10 working days for delivery via email. After 13 working days NO TV. Sent email asking why delivery was late and new ETA on delivery. NO REPLY. Started calling them and told out of stock should have it in next week. This went on for 4 another four weeks with same story. Eventually give up and cancelled order 18/02/09. Was told 5 working days for refund to hit my account. SURPRISE SURPRISE no refund. Called them on numerous occasions and still no refund to date.

During this whole saga I have never received one email or phone call from electrosaver to explain why my TV/refund was late and never had an apology so far.

I have given up on them and I ' m pursuing my refund through my CC company.

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