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“I am still waiting for my security deposit refund.I...”

written by on 17/11/2010

I am still waiting for my security deposit refund.I rented a trailer in Calgary back on July 31, 2010 and returned it Aug. 15, 2010. I was told I'd see my refund in a week. It is now November 13, 2010. My wife has called several times and told that there was a problem with the computer system and we would be seeing the refund soon. Now when she calls, she can't even get anybody to answer the phone. It looks to me like their system works just fine as people can get on line to make reservations. My wife told them that if they couldn't find our paperwork she'd be glad to fax a copy of ours, but was told that there was no problem. They agree'd they owe us money - around $600.

I"M STILL WAITING! Pretty sloppy way to run a business. We do a lot of traveling in Canada and have friends who do also, and I'm certainly going to recommend to everyone I know that they not deal with these people.



Kenneth Trepanier

9961 E. Clements Circle

Livonia, Mi. 48150

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