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“The Hotpoint HL2321 was fitted into our kitchen as...”

written by Russ W on 18/08/2008

Good Points
It is quiet and does refrigerate.

Bad Points
Severe condensation problem that results in constant mopping up of excess moisture. Has completely blown an inbuilt unit whilst we were on holiday due to moisture leaking out.

General Comments
The Hotpoint HL2321 was fitted into our kitchen as part of a new house. In trying to determine whether there was a fault with the appliance or a fault with its fitting, hotpoint would only send an engineer out for a call out fee of £100 (alternatively there was an extended warranty scheme which lasted for about 13 months at a price in excess of £150). It was near impossible to speak to someone for advice on the product. I would not buy a hotpoint machine through choice based on this level of customer service and poor quality product.

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