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“Been with them 3 years. Don't confuse them with a...”

written by on 28/12/2009

Been with them 3 years. Don't confuse them with a clearing bank, this is an IOM subsidiary of the UK Building Society and is a 'Savings-Only' operation.



Transfers in and out in Euro (to France) work fast and well, their intermediary Euro Clearing bank does not add extra charges for transfers.



Phone banking is always polite and friendly, never super intelligent, but has improved - everyone is in the IOM. They did responded formally and properly to my one complaint. My friend uses Internet banking with them and he reports it works and he has fast responses from secure e-mails, also excellent GBP transfers to/from UK Nationwide Acct.



Sadly, they have now modified the terms of their deferred interest accts, also rates have plummeted (mid-2009). Very sadly, as I type their Euro rates are not competitive; they create new accounts/offers and do not advertise to existing clients that 'switching' is available - ask.

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