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“I booked a car through the economycarrentals and they...”

written by on 19/04/2010

I booked a car through the economycarrentals and they wrote to me that I have to take a car in Targarent office in Torino Airport. When we came to this office and tried to get our car the woman in the office said she will not give us a car because she doesn't like our documents (or she didn't like we were Russians???) Although we gave her all the documents required she just said "I will not give you a car, that's it. Don't waiste my time" Our documents were fine for ALL rental offices in the same place including SIXT, Hertz, Avis, National etc. - about -10 other rental offices said "Yes, we'll give you a car with these documents" Probably, only Targarent have some special requirements (or that particular woman?) We didn't have time to go to another Targarent office and just rented a car in Avis in the same airport. But I would NEVER recommend you to use Targarrent - Customer service is awful. And we were treated the way I've never was treated before in any civilized country!

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