Hotpoint BF72
Durability
Ease of Use
Style
Hotpoint BF72
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User Reviews
Ease of Use
Durability
Style
Value For Money
My Hotpoint Bf72 Broke Down After 18 Months. On Av
My Hotpoint BF72 broke down after 18 months. On average, it was used about twice a week during this time. Despite the Hotpoint website promises, aftersales service/support has been virtually non - existant.T hey have very few engineers - it requires 7 to 14 days to get an engineer to visit; our machine has been broken down since 14.02.04 and we are still waiting for a part to come from Italy, no delivery date is available & Hotpoint service centre will not chase it up!
Our machine is covered with Hotpoint's extended warranty through Domestic & General insurers. This was a mistake; had we not taken out this warranty, Hotpoint would have given us a replacement machine by now. So beware and take note of reliability figures produced by Which? magazine.
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