Melia Paradisus

Overall was not as good as we had anticipated. we had been to their resort in Dominican Republic and found it outstanding. This was nothing like it at all and it had a higher rating, go figure. We travelled through Sunquest and they were hopeless for responding to complaints. Not the first time they did this. We emailed the Melia head office and had a response with a cash refund for part of the trip.

things maybe better as they were upgrading at the time but it was the fact we had to go to head office before the local manger compensated us that always makes you question how much they care about you.