written by reynam78 on 03/04/2018
The service was amazing! I hired them for office removals two days ago. The 3-man moving team arrived on time and loaded all office belongings as quickly as possible. Highly professional and helpful.They made the move so easy and stress free! I would recommend the service.
written by yjSheehan195 on 27/02/2018
The furniture assembly we received by the professionals was exactly what we expected. They had all the necessary tools and equipment to complete the job quickly and in one visit. I recommend Strong Move.
written by rhysfletcher009 on 21/12/2017
5/5 removals service from them! What I enjoyed most was the attention I received from Strong Move. I booked a house moving service online and they immediately called me for details. The email with the invoice was followed shortly after. They called me once more a day before the job to check on me and once more during the job. The customer-oriented behaviour was a really nice touch. Otherwise, the movers were polite and punctual and did a good job.
written by on 15/12/2017
I prefer to do the relocation myself, with my own van. However, we needed a lot of packing materials such as boxes, bubble wrap and packing paper for our last move. Called Strong Move for help and all the stuff we needed was delivered to our address on the next day. We also received some helpful tips from the experts!
written by L80pje on 05/12/2017
Warning do not use this company. We booked an end of tenancy clean of property on a specific date and specific time. 3 hours before they were due to arrive they leave a message saying they now have to cancel. We were at a total loss having booked this 3-4 weeks prior and new people moving the next day. We ended up spending hours and hours doing it ourselves and just finished at midnight. Barely an apology given and don’t care. And this was on the back of getting a discount from a previous bad experience. Again another end of tenancy clean. They turned up for that but then refused to clean the carpets although was every confirmed on the booking. They on site manger then got agrresvice with my wife and tried to intimidate her. Flowers sent from the office as an apology and yet again they screw up. Do not use them. This was booked through strong move hackney.
written by 66Barnes on 22/11/2017
Called Strong Move only for domestic removals service but after they told me there is no insurance if I pack the items myself, I booked packing service as well. All went out smooth without any errors. If you plan to call them, ensure a parking slot or their van!
written by Loiner84 on 17/04/2017
We paid for both the packing service from Strong Move and to move c.10 miles from a two bedroom flat. I was concerned about the amount of boxes/furniture we had and so we originally asked for 2 vans/a larger van and also queried the time estimate they gave for moving. They said that the packers would confirm when they came but were very sure a larger vehicle/more time would not be needed. When the packers came we specifically asked them to confirm and they said the medium sized van on its own would be sufficient and that the time booked for the job (c. 5 hours) would be more than sufficient. Other than that the packing service was relatively good. We still expressed reservations to the HQ but they assured us that if everything didn't fit in the van they would send a transit van immediately to pick up the remainder. When the movers came the following day they immediately said that they did not think everything would fit in the van; and that it would take them 4 hours (not the initially estimated 2) to get everything out of the flat. We were therefore late delivering our keys to the estate agent. We immediately rang the company and asked for a second van or bigger van to be made available - despite what they had told us the previous day they then said nothing further was available. They either were lying to us then or had lied to us the day before. In the end the van was 50% smaller than we needed it to be. The movers had to do two trips back to the old flat to collect the remaining items. Luckily the estate manager was able to find a storage area we could leave the items in between the two trips - the removers solution had been that we would just have to leave them in a pile outside the property until they were able to come back - obviously susceptible to damage - unacceptable. In the end the job took 11 hours including the multiple trips. The movers themselves identified one damaged item (a vintage table, the glass of which has been smashed irreparably) and we later identified a broken frame. Despite noting these to the removal company immediately, the full charge for the service (which was c. 3 times the estimate) was taken from my husband's account immediately after the movers left our property that evening. We have been chasing for over a month (via email and telephone) for compensation for the damaged items and have still not managed to get a response. This is by far the worst service I have ever received.
written by mrsflorencekirby on 11/09/2015
It started as a simple request for packing service and turned out we actually needed a full house removal - including packing, unpacking and furniture assembly service. This removal company combined all these services into a decently priced package and they did a great job. We also received a discount for ordering more than one services. Aaaaand their team was very friendly and professional. Thank you so much, Strong Move! We will recommend your removal service to anyone as well as call you again in the future if needed.
written by on 15/08/2015
We are absolutely shocked and disappointed with this company. We booked the complete packing up and moving service for our house move. Despite calling to confirm the day before, they did a no show. We rang 5 times from when they were meant to arrive, and each time were told that someone would call us back. No one did. Eventually when we managed to speak to someone who had reached the team who were due to arrive at our property, we were told that BOTH vans had 'broken down'. This is in no way believable. We were left with no one to pack and move our belongings and in a hugely stressful position given that we had to vacate and clean for new owners to move in. I would not recommend this company one bit. Luckily Aussie Removals and Rapid Removals came to our rescue last minute. Again, what an awful and unprofessional company.
written by Schmittnq79 on 12/01/2015
Amazing moving company. I really their approach and the way they treated me and my property. All the goods were packed and hauled safely on their van within two hours and it took them three more to get to the new place and unload everything so bear in mind for how long you would need them. They were effective and hassle-free.
written by on 19/11/2014
Having a mover firm at hand was really useful. I just stood there, pointing out what goes after the other and they humbly obeyed my wishes. The load was not that big but it did require certain skill in terms of racking it up safely and transporting it without losing. It's not much but I did expect them to do at least that. Upon checking the inventory, I can say that the team was great and delivered all of our items without any troubles.
written by on 20/10/2014
There was a whole truckload waiting for the movers when they pulled up in front of our building. It all had to be packed though so I asked the sales guy if they provided such service. It turned out they did and it was some really good packing indeed. Loading the van also seemed a rather easy task for them and our stuff was transported on the very same day.
written by on 26/09/2014
Moving a full worth of house is a serious task that cannot be done in the snap of a finger. There's planning, finding the right company and making sure you have enough room for everything. The booking with Strong Move was nice and easy - keep in mind they have a live chat where they help you with everything, from quote to actual scheduling of a service. The price came down to under 200 quid which was our budget target and I think we got a pretty good deal for our money. The movers were polite and worked swiftly but were a tad noisier than the expected respectable level in our old building. We had some complaints from the neighbours afterwards but everything was already settled and we had already moved to our new flat, far away in Croydon. There were no issues with the payment and everything was spot on with the removals.
written by on 12/09/2014
Our stuff consists of lots and various items, most of them big and heavy, and a wide selection of clothes. I explained all that to the Strong Move rep and he made it very clear that it would not be an issue for them. Well, I was eager to see them haul all my closet and fitness equipment along with the rest of the stuff. I was happy to see that the movers turned out to be young and fit and a couple dozens of runs up and down were not an issue for them. So, everything got tightly packed, arranged in their van and carefully transported to the destination point. Really great service, fast and efficient and as it turned out, not so expensive.
written by on 02/09/2014
Really liked this Strong Move firm - the packing was included in the price and the guys were gentle with our stuff. I mean, it's not expensive stuff but it's our junk and we'd want it to travel safe to the new place. I think the movers were careful enough while being under my supervision but there might have been a couple of bumps on the roads as some of the boxes seemed quite deformed, obviously squashed from insensible placing heavier boxes on top of them. Fortunately, there wasn't anything fragile inside so no harm was done but that definitely lowered my rating by one. The road to the new flat was both long and impossible to take on one go with our not very spacious car so Strong Move was a good alternative and I appreciate their help.
written by on 18/08/2014
We have piled so much stuff through the years that it had become literally impossible to move without the help of a qualified professional with a big truck. We found what we were looking for in the face of Strong Move and their services saved loads of trouble and muscle cramps. It was obvious they were experienced from the way the movers approached the job - they immediately made a plan of what to move first and how and confirmed they'd need two trips to move all the stuff just by taking a look at it. No damage was done and there was actually no need for bubble wrap - the movers were that careful.
written by 15Smith on 05/08/2014
The team was very organised and every mover had his own job - packing, numbering, labeling, etc. I liked that they worked like a whole and the work was just flowing smoothly and hassle-free. They had some trouble with the loading of the boxes and had to rearrange them so they all fit in. However, the hard part was over and there was just the delivery end of the service. The items came in untouched condition so that was some really neat and tight packing. Strong Move was great - I hope I won't have to move again but if I do, I'd know to call them again.
written by on 24/07/2014
When you say Strong Move, I imagine a couple of Lorenzo Lamas type of guys who could lift a couch without a huff. Well, I was a bit frustrated when two guys with oversize t-shirts came along. Later, I understood that it was way more comfortable to do heavy-lifting in comfy clothes and the job was not actually very easy. I happen to have a huge selection of clothes and a living room full of furniture. I reckoned it would take them half a day at most to move our stuff to the new flat but I was yet again, overlooking the facts. The service was prompt and professional and the movers did their best to transport our belongings without any damage.
written by benjaminb7371 on 25/06/2014
I really liked Strong Move's service. They had this nice chap on the phone who made the booking really easy and got their team to come at a convenient time for us. The movers who came were strong and swift and yet really careful with our stuff. Wrapping everything fragile with bubble wrap and extra layers of protection was their top priority. The boxes which contained glass and fragile items were put on the safest places in their van - on top of everything, strapped with tape to the boxes below. You'd think that it's a common sense to do so but you'd be surprised how many not so bright people are out there. However, the guys from Strong Move are professionals and performed really well. Our items were transported with no harm and unpacking at our new place was lots of fun.
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