written by AsherShepherd on 21/09/2017
Great company- delivered my stuff on time as well as provided packing materials. The employees were also very helpful by providing any info. I needed to help me get my stuff into storage. Great for university students needing to keep their stuff in storage over the summer holidays. Will definitely be using this company again next year!
written by NataliaPapadopoulou on 21/09/2017
I loved this service. As an international student, it was crucial I find somewhere to store my items over the summer. The picking up and delivery of my items was punctual and kept in top quality. They were also quick with responding which was very important when I was away from the country. Highly recommend their services to all students at RHUL!
written by Bryguy on 21/09/2017
Baggage boys really is exceptional, answered all my questions thoroughly and responded to a recent change in address immediately. The owner of the company actually delivers and picks up all the materials himself, really nice guy and he always brings his dog with him (the dog is really friendly and adorable). Overall just a great service and I would highly recommend to anyone. Will be using them after I graduate this year to ship my things back to the US. If you're looking for a great storage company, look no further.
written by on 20/09/2017
Everything was well sorted from start to finish - I was recommended by a friend to use their services and now that I've tried their services out myself I can see why. They have always responded to all of my enquiries promptly. Highly recommended.
written by London-Student on 19/09/2017
Not only is the delivery swift and the things are kept intact, everyone is so nice and friendly! Its super fabulous and great for students in London! Love it.
written by UlrichSchmidt on 14/09/2017
Had no problems with the delivery of the box, it was brought to my accomdation, the details and the contract were explained nicely, packets were picked up from reception after an email confirming i wanted this so. Boxes were also delivered to my new accomodation after summer without any problems. I have not yet had time to check if everything is fine but i trust them to have delivered with care. I was a tiny bit annoyed that baggage boys did not supply tv boxes although sizes vary a lot so this is understandable. The website wasnt the best for me and i did find it a tad hard to find my way around but that might have just been me. Overall baggage boys definitly deserves a 5 star rating. I was very happy with their service. Obviously will come back to edit this should something have broken. -- apologies for possible grammar errors, this was written on a tiny tiny iphone screen
written by on 08/09/2017
My experience with Baggage Boys was great. I was moving from Cardiff to Leicester. They explained everything, brought boxes I could pack in and delivered them at the time which suited me. The price was also very attractive. The staff members were very helpful and patient. I strongly recommend they service if you need to move, I will use it for sure if I need to move again.
written by on 07/09/2017
The service was fantastic. I loved that they provided the packing materials as it meant I didn't have to go out in search of them myself. Front door delivery and pick up service. All of my goods were in perfect condition on return which can be a worry sometimes when storing personal belongings. Reasonably priced. Would definitely recommend. 5 stars
written by ajMoss1957 on 03/09/2017
Very responsive and great communication. Best price and easy transactions! I have recommended this company to many and will continue to do so!
written by Kinleyh274 on 21/08/2017
Great service, hassle-free. They saved me when other storage company failed to collect my stuff. I'll definitely be using their service again in the future!
written by vjMcDonald362 on 16/08/2017
The baggage boys was the best company I ever used for shipping or storage my boxes! I have used their services to storage my boxes for the next uni year and it was amazing! I could go on holiday and be relax as my stuff were alright. This year I used their shipping service and it was amazing! Safe and fast! Everything that I could ask!
written by rubisia on 10/08/2017
Exceptionally professional and stress-free. I received high quality boxes, tape and lots of bubble wrap before moving out of my halls in early June. My boxes were picked up on time. All three of the boxes were returned undamaged to my new house in August. Would definitely recommend!
written by NicoleMak on 14/07/2017
I used this as a student moving for summer ftom my hall. Professional, value for money, excellent service Definitely recommended and will re-use in the future.
written by jksdfksehgg on 02/07/2017
I am more than happy with the service - prices are way lower than other companies, plus they provide free packaging materials at a time convenient for you and deliver door to door. The staff was helpful and flexible as well. Baggage boys made my storage and move much smoother and more effortless than I thought it would be, and I will definitely be using again and recommending to others.
written by IlianaMonahan on 28/04/2017
Baggage Boys arrived punctually, supplied us with sturdy, good quality boxes, kept us informed about arrival time and other requirements, looked after my things without any sign of mishandling, and were polite and helpful. Would use again and would recommend to a friend.
written by Fmohamoud on 07/04/2017
I'm a student accommodation manager and I contacted Baggage Boys to move 4 large boxes across the country in a short period of time. I was impressed with their personal service and great timekeeping. I was kept informed throughout the collection and delivery journey. All my items arrived in good condition with no issues.
written by lnDudley387 on 12/01/2017
Baggage Boys are brilliant. They supplied all the packaging materials and made the move so simple, I didn't have to lift a finger! All the staff are extremely helpful and very nice, I would highly recommend using them.
written by 3XP3 on 06/11/2016
To all Baggage Boys Team, French, I used Bagage Boys Services this summer for my son who is in a university in England. I just wanted to say that I have really appreciated the organization, the professionalism and the kindness of their company. Their organization is very well done and easy to apply without stress. I was stressed because I applied from France and between the date of the application, their coming to leave the empty boxes and coming back to pick them up, the date to bring back all theses boxes were stressless for us and we enjoyed our holidays. it was good to work with Baggage Boys. Hope France will take your exemple. Chantal
written by trueblood1987 on 21/10/2016
The most professional and reasonably priced removal company in the business. Very highlight recommend!
written by Terrenceu204 on 22/09/2016
This service is good agreed, but not for students not in London. If you are paying £80 for collection and delivery as a student then you ,might as well use another service that would be honest about it from the start. I was informed of the extra £40 a week before my storage was due to be re-delivered after having it for 3 months they did not think it necessary to inform me of that which made me so angry because that is the height of unprofessionalism and I would never have used them had I known. Nice drivers , nice customer service, nice people to be honest but crappy work ethic.After my experience I do not even want to put my things in any storage again. I would like to have known all the charges before it was too late.
Written on: 22/09/2016
Customer booked a service with us from a collection address inside the London/M25 area which we advertise as a free collection service.
Customer then changed the collection address to Hatfield, Hertfordshire which attracts a £40.00 collection fee and £40.00 re-delivery fee as it falls outside the M25/London Free area. The customer was advised of this and duly paid the fee.
On receiving an e-mail complaint regarding the fee we, out of goodwill, cancelled one of the fees so the customer only had to pay £40.00 rather than £80.00
Although we can appreciate the frustration we do make it clear that deliveries and collections outside the London/M25 area will attract a £40.00 fee. The customer chose to move the collection point, not ourselves.
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
As rated by our community of reviewers
Baggageboys's Response to rubisia's Review
Written on: 10/08/2017
Hi Klara, thank you for the review and have a great year at Uni this Year