Black & Yellow Moves Reviews - www.blackandyellowmoves.co.uk

★★★★☆
4.3 / 5
83.0% of users recommend this
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Black and Yellow Moves - www.blackandyellowmoves.co.uk

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Latest Reviews

★☆☆☆☆

“Cancelled removal on day”

Written on: 19/03/2019 by OliverFlood172 (1 review written)

Would highly advise anyone not to be fooled by their prices. This company let me down on the day we were moving. Despite everything being packed and ready to go, as well as being told a list of all items to be moved, they came on the day with the worlds smallest van. Told me they would get a bigger one as it wouldn't fit, then got a call after they left to say they cancelled the job. They left a 5 month pregnant lady, and her 3 year old daughter and partner stranded with everything packed, and… Read Full Review

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★★★★★

“Team Wolverine has done a great job”

Written on: 18/03/2019 by DarrellBallard456 (1 review written)

The team Wolverine did an amazing job. I had a lot of boxes and furnitures to move from a 3rd floor flat without lift and no parking in front of my home so they had to park in a street behind, but never complained and were very careful. There hasn’t been one scratch or stain on the floor or walls, nothing broken. They also wrapped up all the furniture carefully to avoid scratches/ stains on sofa. They were very professional, helpful and polite, I totally recommend them. Everything was smooth… Read Full Review

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★★★★★

“Ace Removals”

Written on: 05/03/2019 by DmitriRozhok (1 review written)

They did a video call to see the volume of the move and the surveyor was great. Most of the companies come into the house and it is pretty unpleasant to allow so many people into your home. On the moving day they were fast and very careful. They packed all our belongings into boxes and they were very gently with the fragile. Nothing was damaged although we had some issue with the doors which they took off and put back after getting the furniture out of the house. They were incredible. The guy… Read Full Review

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★★★★★

“Best customer service I have ever experienced”

Written on: 23/02/2019 by jamesadams1212 (1 review written)

The crew were the most helpful movers I have ever had the pleasure of meeting. They went above and beyond and are worth their weight in gold. Cheers gents very good job… Read Full Review

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★★★★★

“Brilliant Team Work”

Written on: 14/02/2019 by Daniellaj300 (1 review written)

The team was so helpful and friendly. Very accomodative. Did a great job with my move.No goods were damaged. The price was very reasonable. Even though the contract said 2 wardrobe boxes and only 1 was delivered, the guys were very helpful in providing boxes to help with my clothes packing. They did everything without complaining. The staff in your office was very helpful as well. My move was to begin at 9am and they came a few minute early which was great. Very happy customer. I… Read Full Review

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★★★★★

“Great job at amazing value”

Written on: 13/02/2019 by McCollum81 (1 review written)

Overall the service was great. Planned, communicated and actioned seamlessly. I could tell these guys were professionals… Read Full Review

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★★★★★

“Team wolverine ”

Written on: 07/02/2019 by TeamWolverine (1 review written)

I highly recommend this company and team wolverine, they were incredible. They worked so hard. They were fantastic. So helpful, so careful, so efficient, so thorough and such hardcworking guys. Nothing was too much for them, they just got on and got the job done. The price was very competitive, the video survey prior, to quote the price saved having a visit. It was easy and the communication prior was superb. You won’t be disappointed if you use black and yellow. Thank you so much for taking… Read Full Review

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★★★★★

“Efficient and Friendly”

Written on: 30/01/2019 by Meadowsmb378 (1 review written)

Have been great through the whole process from first contacting for a quote to completing the move. Competitive pricing and great service… Read Full Review

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★★★★★

“Fast, efficient and respectful service”

Written on: 28/01/2019 by roddy_doug (1 review written)

I had a fantastic experience using Black and Yellow moves. The guys were really respectful and very efficient. Black and Yellow don’t lie when they say they will get the job done!… Read Full Review

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★★★★☆

“Overall very satisfied ”

Written on: 27/01/2019 by Phil801 (1 review written)

I hired B and Y to help me relocate from North London to Newcastle Upon Tyne on 20/01/2018. The surveyor had attended my property a few weeks earlier to prepare a quote. I escorted him around my property and told him exactly what I would be taking. I received my quote based on this appointment and I happily accepted. The day before I moved two employees, Mario and Danie,l attended my property and boxed up my belongings. In the end they used only 14 boxes even though the surveyor estimated 15… Read Full Review

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★★☆☆☆

“TV completely damaged!”

Written on: 16/01/2019 by JoannaRozanska (1 review written)

The move itself was quite quick and can not complain on the crew itself, that's why 2 stars, but the experience after when I discovered that due to terrible packing and transport condition my TV is completely damaged and do not wish it to anyone! the company decided not to take any responsibility for that even though their liability was obvious, what's more I purchased the package with the insurance, hence this should have been covered by insurer but this simply did not happen, terrible… Read Full Review

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★★★★★

“Excellent ”

Written on: 06/01/2019 by Kevin2483 (1 review written)

Moved on a Sunday. The 3 men that turned up was totally amazing. Wouldn’t let me lift a thing. Everything put down and back up again without any issues. Clean and tidy. Worked within the needs you have. They have everything in there van to help your move including clothing rack, boxes, shrink wrap. I had all ready done most off this as didn’t know it was included. When putting all the items in our new house ask where every box or bag what room we wanted it in. Put all our furniture in the… Read Full Review

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★☆☆☆☆

“Had my move done by this company from Essex to...”

Written on: 06/01/2019 by Lorenaward (1 review written)

Had my move done by this company from Essex to Derbyshire was given a price but they had needed up having to get another van they had the cheek to charge me another £350 then they didn’t finish till late instead of delivering my goods they decided to store them for the night and charge me another £300 they didn’t even have the decency see to tell me they weren’t delivering so I called the police at 5:20 in the morning and reported my goods stolen when I called the office at 8 AM the… Read Full Review

Tomandem23's Response to Lorenaward's Review

Written on: 07/01/2019

I will be taking legal action too.

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Lorenaward's reply to Tomandem23's Comment

Written on: 07/01/2019

You agreed one price then changed half way through the move that is not A reputable company that does this

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★★★★★

“Great”

Written on: 06/01/2019 by 402Lucas (1 review written)

The three guys were fantastic! Hard work and efficient. Couldn’t be happier… Read Full Review

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★★★★★

“B&Y Moves - Best Crew!”

Written on: 04/01/2019 by Larkin182 (1 review written)

B&Y's crew was extraordinarily competent, clever and patient when providing moving services I needed at the end of 2018. Thanks to their professionalism and kindness, what I thought would be a difficult went quite smoothly. I highly recommend their service!!… Read Full Review

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★☆☆☆☆

“Do not use!”

Written on: 02/01/2019 by RyannGraves (1 review written)

Do not use this company! We used Black and Yellow for our home move and packing services - what a mistake! They stipulate that they will not pay out on any item more than 3 years old if it is damaged (great when the item is an antique) and that they will only process claims made within seven days!! Even then they refused to pay out on any of the claims we lodged. We provided evidence and completed the claim within seven days. Absolutely terrible. If you value any of your stuff don't use them!… Read Full Review

Lorenaward's Comment

Written on: 06/01/2019

I wish I had seen this review before using this company all my frozen stuff was gone they tricked my out of another £650 or they were going to keep my stuff am taking legal action as was quoted £1050 but had to pay £1700 or they would not let me have my stuff that was a joke you can’t quote one price then change at the end of the move NEVER USE THIS COMPANY !!!!!!

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Tomandem23's Comment

Written on: 07/01/2019

That's awful! I am taking them to the small claims court.

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★★★★★

“First class service from the Wolverine Team.”

Written on: 27/12/2018 by TamaraBoscawen (1 review written)

Despite our nerves about the move (and vast range of quotes from moving companies) B&Y stood out from the first contact and provided faultless service at an unbelievably competitive cost. Communication and organisation before our move date were great; on the day, the Wolverine Team arrived promptly, were super-efficient, polite and really friendly throughout the pack and unpack, and were respectful and gentle with our belongings. Everything arrived well packed and in perfect condition. We can… Read Full Review

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★★★★★

“Outstanding, friendly and efficient service”

Written on: 23/12/2018 by CustomerAH (1 review written)

After shopping around for movers, B&Y Moves came out at a very competitive price and a comprehensive service. Team Wolverine showed up 10 mins prior to the start time on Saturday morning and were very professional and efficient throughout the process. He came in for a scout and set up a plan for the team of 3 with a mix of packing, furniture disassembly and loading working seamlessly. They were awesome and so quick, refusing help and being considerate about every single box! It took less than 2… Read Full Review

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★★★★★

“Excellent service! ”

Written on: 15/12/2018

Arrived on time, friendly people, well equipped and keen. They moved everything very quickly but still carefully. V good sized van. Very professional and helpful. Great driver and v good at parking!… Read Full Review

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★★★★★

“Absolutely fabulous service from start to finish!”

Written on: 11/12/2018 by lanasherrard (1 review written)

I arranged for this company to assist my elderly parents move 150miles up North. It has only taken my parents 8 weeks to pack up their livelihood in a 2 bed flat flat with a garage and still on the day of the move they still were packing. The moment the team arrived, they were so attentative and careful with all of my parents priced posessions. Whist they packed up thier van to the brim, my dad packed up his campervan and followed them up to the new home. On arrival it was raining and the all… Read Full Review

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