written by on 18/03/2013
Cambridge Branch
The receptionist staff are a complete waste of time.
The 0845 team provides you with the information needed and what you should do. The Cambridge branch then say that the information is incorrect and that is not how things are done. So they point to the phones on the wall to speak to somebody about it. These are the same people who they just said don't know what they are talking about!
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