Talk Talk Broadband Reviews - www.talktalk.co.uk

★★★☆☆
2.9 / 5
54% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

? Ask our helpful community of experts about this product or company
Talk Talk Broadband www.talktalk.co.uk - Ask a question now

Media Gallery for Talk Talk Broadband www.talktalk.co.uk

Talk Talk Broadband www.talktalk.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Online journey”

Written on: 22/03/2018 by JohnM1991 (1 review written)

Simple easy and manageable online account, although they are not expensive you do get value for money I have been with talktalk about 6years now over this time I have had consecutive broadband moved house with them and it's so easy to do online and they waiver fees auto for new routers which is good ! I also have friends and family with them who have joined after bad experiences with other providers and found talktalk easy to deal with. Talktalk you do a great job and thank you for providing a… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“good and fast services”

Written on: 20/03/2018 by TommyEmery (1 review written)

good and fast services, easy to use … Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Just keeps on charging even after cancellation.”

Written on: 15/03/2018 by Disssssgruntled (4 reviews written)

I cancelled my contract about 2 months ago but I am still receiving bills. When I enquired about this I was passed through 4 departments but the outcome was that when I started my broadband contract there was a free sim card in the pack. I never used it and forgot I even had it. Now for the con... When I changed broadband supplier, the free sim card became active, and talk talk used my direct debit to charge me a monthly fee for something I have never used. After an hour of discussion they hve… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“never again”

Written on: 10/03/2018

The worst internet provided so far for me . When its a problem you have to speak to several staff just to be instructed to reset ur router (as it was not the first thing i have done several times) of course you have to do it with them again . then they say that they will run some checks on your line and they cant see anything , then they will pass you over to someone else where you have to explain the situation again and again just to not fix the problem , you will spend with them most of your… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“'Award Winning' Broadband Provider ”

Written on: 09/03/2018 by Gamer720 (4 reviews written)

Awful service poor router keeps disconnecting customer support useless unscrupulous pricing and misleading advertising claims and cold caller claiming they actually own the telephone exchange and can give me better speeds than BT. Well at least they've won the worst provider 6 consecutive year running and lots of good reviews on here that's why iv'e giving TalkTalk 5 stars… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Perfect Service Every Time ”

Written on: 08/03/2018 by nyCrouch438 (1 review written)

Fabulous service from the start. No problems with connections & easy set up. Upgraded and moved my contract to my new house with ease. Will definitely recommend Talk Talk!… Read Full Review

Report this review
Was this review helpful? 0 1
★★★★★

“easy to use”

Written on: 05/03/2018 by stafus (1 review written)

fast and easy I'm very happy. the telephone option is best avoided do it all online for the fastest and best resuls… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“fantastic online service”

Written on: 04/03/2018 by FrancisFinn207 (1 review written)

It's all in the review title… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Easy, quick and simple”

Written on: 03/03/2018 by 1994Jarvis (1 review written)

Amazing service, no charge to move home, and quick and easy to change address… Read Full Review

Report this review
Was this review helpful? 0 1
★★☆☆☆

“Poor reliability on connection speeds for download and...”

Written on: 02/03/2018 by huSelf62 (1 review written)

The service staff are always helpful but we experience regular signal drops where the the connection to internet drops, huge speed fluctuations varying from reasonable to that of a slightly startled mollusc. Had harware update which didn't help, been too busy to try to get it sorted again. I now use an app to speed test from time to time and on average it isn't good… Read Full Review

Report this review
Was this review helpful? 1 0
★★★☆☆

“Home move - What do i do with my old router???”

Written on: 28/02/2018 by CrystalHuber26 (1 review written)

The process on line is smooth and straight forward but I am not given clear information about what to do with my existing router. Therefore the process has some ambiguity… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“2-week waiting period ”

Written on: 28/02/2018 by Mary229 (1 review written)

2-week waiting period for the broadband to be installed in my new flat? Come on!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“How do I get my new telephone number in Llandeilo from...”

Written on: 21/02/2018 by janetcresswell (1 review written)

How do I get my new telephone number in Llandeilo from 28.3.2018 ?… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Wow”

Written on: 19/02/2018 by SusanJarvis117 (1 review written)

So easy to move home thank you… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Very easy and free of worries when I decided to move home.”

Written on: 12/02/2018 by ritanamorado (1 review written)

Very easy and free of worries when I decided to move home… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“The worst service possible”

Written on: 07/02/2018 by Gazza8 (1 review written)

As soon as anything goes wrong with your service then this company are totally useless in every possible way from arranging an appointment with an engineer, identifying a fault on their line , answering any emails to saying anything sensible houseful. I went without a landline service for over four weeks and when I first contacted them they told me it had nothing to do with them or their equipment so it must be.on my internal wiring which is my responsibility, I was told the.same thing on… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great service ”

Written on: 06/02/2018 by allytooth (1 review written)

Fantastic service no problems at all re home move could b a bit quicker with go live date but would recommend to all… Read Full Review

Duke_Nukem's Response to allytooth's Review

Written on: 07/02/2018

Looks like spam. There is a cluster of suspiciously similar reviews on "good" house moves at this time (Jan-Feb 2018), all by reviewers who have only ever done one review.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Disappointed ”

Written on: 05/02/2018 by MakaiParker1964 (1 review written)

Too slow on dates for house move !… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Poor connections, poor t.v service and appaulling...”

Written on: 04/02/2018 by Lucas1986 (1 review written)

I have been with Talk Talk for about 8 months. I wish that I had never joined them, its true what they say ..you get what you pay for!! Nearly everyday I cannot access t.v programes, not even basic Freeview ones. I get error messages everyday via the T.V telling me to check my connections. The procedure takes untold time to reboot/restart etc, crawling around on the floor, still no T.v nearly an hour later including loss of T.V sound.. Programs fail to record, and if they do record they are… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Great to change address online!”

Written on: 03/02/2018 by hrSchmitt77 (1 review written)

Nice and easy Thank you!! Would definitely recommend to friends and family… Read Full Review

Duke_Nukem's Comment

Written on: 07/02/2018

Looks like spam. There is a cluster of suspiciously similar reviews on "good" house moves at this time (Jan-Feb 2018), all by reviewers who have only ever done one review.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
overview