Talk Talk Broadband Reviews - www.talktalk.co.uk

★★★☆☆
2.9 / 5
54% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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Talk Talk Broadband www.talktalk.co.uk

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★★★★☆

“Overall, we have been happy with the Talk Talk...”

Written on: 09/03/2006 by ClaireBradshaw (1 review written)

Overall, we have been happy with the Talk Talk broadband service. We also have our land-line and calls with them. We have not needed to phone the Customer Service department after 12 months service… Read Full Review

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☆☆☆☆☆

“I ordered a broadband package from Talk Talk, and was...”

Written on: 29/01/2006 by Joan2875 (1 review written)

I ordered a broadband package from Talk Talk, and was advised there would be a delay at my local exchange due to my local exchange not having enough ADSL connections.

I then received a bill dating from the original go live date of 29/11/05. I called customer services to let them know that I had not in fact gone live yet, and I had not even received the welcome pack with the modem. They told me that I had gone live, and if I did not pay I would receive a letter from their debt collection… Read Full Review

232067_J Useye's Response to Joan2875's Review

Written on: 28/02/2006

Wow, I feel for you..! I went through a similar thing with Tiscalli. What seemed like a general inquiry in August 2005, has only just been resolved. Now being free to choose a new sevice, (Talk Talk)... after reading about your experience, ....NOT the right choice it would seem.

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Joan2875's Response to Joan2875's Review

Written on: 27/04/2006

To update you on my review I have still not had a reply to any of my letters sent to the Chief Executive Mr Charles Dunstone. Surprise Surprise!!
I have now signed up with Wanadoo without any problems, just wish I had gone to them first!!

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