Kutchenhaus Reviews - www.kutchenhaus.co.uk

Unit 704 Kings Park, Textilose Road, Manchester, M17 1WA
★★★★☆
4.0 / 5
470
80% of users recommend this
  • Value For Money

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★★★★☆

“lux 555 alpine white kitcken”

Written on: 02/07/2017

fantastic service from the sutton coldfield team. straight away i was made to feel very welcome and looked after. from design to kitchen being delivered i was not disappointed. I would definitely recommend to friends and family and purchase again myself in the future. overall first class .many thanks (showroom sutton coldfield)… Read Full Review

By Kutchenhaus

Written on: 09/08/2017

Thank you for your review and your overall 1st class rating . I will pass your thanks and comments onto the store

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★★★★☆

“Very good quality ”

Written on: 27/06/2017 by Newkitchenowner (1 review written)

Thank you for the wonderful kitchen. We thought that the showroom staff were very helpful. We have had a great fitter and the standard of quality, precision and finish was high. The attention to detail is impressive and the overall look is modern and fresh. The work surfaces have been fitted beautifully in what was a tight space. There was however an unfortunate lack of clarity about the clearing away. We wonder if the ambiguity of the order form might be a reason for this- removal of a… Read Full Review

By Kutchenhaus

Written on: 09/08/2017

Thank you for your feedback and glad you are happy with the fitting and the quality of the product.
I have noted your issue regarding the waste clearance which I will ensure is clearer to customers as our fitting matrix is very detailed and clear but if amendments need to be made we always welcome feedback

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★★★★☆

“Quality and experience are worth waiting for ”

Written on: 16/06/2017 by newoscott (1 review written)

All the members of staff we dealt with at Sutton Coldfield were helpful, polite and above all knowledgable. They were a great help when we were choosing our kitchen as they made suggestions we hadn't considered. The showroom is big and there are lots of options to look at. We moved the goalposts on installation and did all they could to help us achieve a much tighter schedule. I'm waiting to see if we manage it. Lead times are long and this kitchen is a little on the expensive side but 'you… Read Full Review

By Kutchenhaus

Written on: 09/08/2017

Thnak you for your review and your kind words about the Sutton Coldfield store team which I will pass on.
Thank you for choosing Kutchenhaus and I sure the kitchen is worth the wait

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★★★★★

“Great service from Sutton Coldfield branch”

Written on: 31/05/2017 by LizJones86 (1 review written)

Service was fantastic at the Sutton Coldfield branch. The staff were all knowledgeable and helped us pick an amazing kitchen within our budget. The designer was able to tell me what we could or couldn't afford within our budget and was realistic. I still managed to get a kitchen of my dreams from this company which I didn't think was possible. The only negative is the delivery timeframe (10 weeks) which seems excessive especially that our building works will be done in few weeks time. But the… Read Full Review

By Kutchenhaus

Written on: 09/08/2017

Thank you for your review and I will pass on your comments to the team in Sutton Coldfield.
Unfortunately our lead time is at least 10 weeks as everything is manufactured in Germany but I am sure your kitchen will be worth the wait.

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★★★★★

“Awesome Service From The Sutton Coldfield Team”

Written on: 16/05/2017 by AndyWilliams-Smith (1 review written)

After looking around at various kitchen suppliers/manufacturers we set our heart on Kutchenhaus. We have just finished going through the design process and the staff were extremely knowledgeable, attentive and helpful. Although we had a very good idea on the layout of our kitchen the designer, took us through the pros and cons of appliance placement and was able to maximise the amount of storage we had whilst taking into account the look and symmetry of the overall kitchen. We are yet to take… Read Full Review

By Kutchenhaus

Written on: 09/08/2017

Thank you for your review regarding your kitchen and the team in Sutton Coldfield which I will pass on to the team. We have noted your comments regarding only one designer and due to the continued success of the store we have added another designer to the store team.

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★★★★★

“Fantastic, practical Kitchen- very pleased”

Written on: 06/05/2017 by harrisonk (1 review written)

We looked at lots of kitchen companies before deciding on kutchenhaus. They are amazing value and great quality. I loved the design stage and the guy from Manchester was brilliant and produced a great layout. It was amazing to see the design take shape on a large tv screen and enabled me to really visualise how the kitchen would look. No other kitchen company designer was able to do this. It does seem a long time to wait once the kitchen is ordered but it was worth it and we are so pleased with… Read Full Review

By Kutchenhaus

Written on: 09/08/2017

Thanks for your review and we are so pleased that you love your kitchen. I will pass on your comments to the team in Manchester

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Davidc1968's Response to harrisonk's Review

Written on: 10/05/2017

Hi great review, how did your commercial discussions go, is the price they offer the final one or did you manage to negotiate? Thanks
I ask because we are very close to committing with them.

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★★★★★

“Complete new kitchen”

Written on: 20/04/2017 by wiKemp234 (1 review written)

Thank you for fitting these high quality units in a very professional way. We are very happy with the work, quality and the overall way you have completed the concept from start to finish. This has just be excellent to be in the hands of professionals from start to finish. The care during build was also noticeably along with the final touches. Well done to all of you from the welcoming staff. visit in designs on the computer to the day when the last piece was fitted. **********THANK YOU SUTTON… Read Full Review

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★★★★★

“Fantastic quality kitchen and great price !!!!!!!”

Written on: 18/04/2017 by Babyk1802 (1 review written)

We purchased our kitchen from new oscott Sutton Coldfield , I looked at other suppliers and to be honest we were suprised that kurchenhaus was very competitive , we decided to have the supply and fit from them and our fitter was excellent. Very reliable and professional , would not hesitate to recommend . Project no 40207 Newman we are very happy with the end result and it has the wow factor… Read Full Review

By Kutchenhaus

Written on: 21/04/2017

Thank you for your review and glad you are happy with the quality and price of your kitchen.
I will pass your comments onto the fitting team and the store as well
Hope you enjoy your kitchen for many years to come

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★★★★★

“Our New Kitchen Workspace”

Written on: 11/04/2017 by IanJPotts (0 reviews written)

As my wife is suffering from arthritis and found it difficult to access items in our old kitchen we decided after a great deal of thought and a neighbours recommendation to visit Kutchenhaus in Manchester to see for ourselves what kitchens were on offer. After a considerable time discussing our requirements we ordered what we thought was the most functional layout to suit or needs. The fitting team were excellent and although there were a few problems with the delivery of a couple of items they… Read Full Review

By Kutchenhaus

Written on: 21/04/2017

Thanks for your feedback on your new kitchen and glad you and your wife are happy with this.
I will pass on your comments to the fitting team and the Manchester store

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★★★★★

“Enjoying cooking again”

Written on: 04/04/2017 by KatieJay1943 (1 review written)

It took me a long time to choose my kitchen and am glad I chose Kutchenhaus. All the staff at the Brentwood office were very helpful. The cabinets are of high quality and look good too. Finally I can get back to some serious cooking again… Read Full Review

By Kutchenhaus

Written on: 04/04/2017

Thank you for your comments and glad you are pleased with your new kitchen . Enjoy your cooking !

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★★☆☆☆

“Aftersales very poor ”

Written on: 30/03/2017 by Morrisaj310 (1 review written)

We brought a kitchen, it's great, but we needed one more unit. Contacted the company the price for one 600 drawer unit it was the disaster that we expected (£700) . But even worse was the £183 delivery charge as we don't live close to a store. Contacted Head office and they were no help at all, they just passed the details back to the nearest store. Telephone call from them, no movement on the charge, in so many words I was told tough your problem. My suggestion is if you are buying a… Read Full Review

By Kutchenhaus

Written on: 04/04/2017

Hi , sorry to hear you are unhappy with the service you received . If you can give me a call back at Head Office I will look into your issue further and try and resolve this for you . Regards James

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Virgin543's Comment

Written on: 28/06/2017

Can you tell me what showroom you dealt with please?

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★★★★★

“Very happy with the kutchenhaus team New Oscot, S/C.”

Written on: 29/03/2017 by AtticusCostello1977 (1 review written)

Very happy with the kutchenhaus team New Oscot Sutton Coldfield.From beginning to the finish, excellent fitter, good job done. Would strongly recommend them… Read Full Review

By Kutchenhaus

Written on: 04/04/2017

Thanks for your great feedback which I will pass onto the store and fitting team.

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★★★★★

“A beautiful Kitchen”

Written on: 16/03/2017 by ajstan69 (1 review written)

Wanting a new Kitchen / change can be quite daunting - we decided to go and have a browse around the showroom in New Oscott Sutton Coldfield, seen the kitchen style we liked, we set up a meeting - what this guy doesn't know about kitchens isn't worth knowing. He professionally went through it all, gave us many options and value for money on appliances etc, we ordered our kitchen there and then. Three months later all arrived and fitted - the fitter was also excellent, we had a chip on one of… Read Full Review

By Kutchenhaus

Written on: 04/04/2017

Glad you like your new kicthen and the service you have received from all the team . I will pass on your comments to all involved.
Enjoy your new kitchen !

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★★★★★

“Kitchen with a WOW factor!”

Written on: 13/03/2017 by Micheleperks (1 review written)

We popped into our local showroom with only a few ideas of what we were looking for, we were amazed at the kitchen displays which enabled us to fit lots of different ideas together to find our perfect kitchen. We were allowed to wonder round as long as we liked without being constantly hassled by assistants. We made an appointment with the designer, who was very helpful and listened to all our thoughts and ideas, then having put all that information into the computer he showed us a drawing of… Read Full Review

By Kutchenhaus

Written on: 06/04/2017

Thanks for your great feedback and glad you like you rnew kitchen . I will pass onto the store and fitting team as well

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★★★★★

“New kitchen fitted recently”

Written on: 12/03/2017 by Janetbritton (1 review written)

The whole process from start to finish went very smoothly. There was no pressure from sales staff to buy ant particular product but they were all very helpful when I asked questions. It was extremely helpful to see the design in 3 dimensions on the screen, and both the designer and fitter made very helpful suggestions about the design itself and what features would look best. I was kept fully informed about delivery and fitting dates. Kutchenhaus also sourced a tiler and plasterer for us, both… Read Full Review

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★★☆☆☆

“Great kitchen, appalling experience”

Written on: 06/03/2017 by AdamPointer (1 review written)

We were initially very impressed with the consultation and the final design. Unlike other places we had been to, there was no hard sell and we really liked the final design. Unfortunately it all went downhill from there. Firstly they got my phone number wrong so I was had to phone up to chase them weeks later. This pushed the whole process back by a month. We were given an approximate date when delivery would take pace and when that date came and went I sent an email to chase it up. Surprise… Read Full Review

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★★★★★

“Great kitchen design tool giving vision of finished...”

Written on: 18/02/2017 by 262Gordon (1 review written)

We have just had our new Kutchenhaus kitchen fitted and it looks better than we imagined There are two end panels that need replacing as the factory sent the unit size and not the extended size as requested by the surveyor/fitter for which we may be waiting up to 4 weeks, however the units and appliances do look fantastic We had several surveys done before deciding on Kutchenhaus and they were selected because they could see potential in our small square kitchen that others couldn’t and we… Read Full Review

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★☆☆☆☆

“Absolutely shocking! Avoid!”

Written on: 16/02/2017 by viCopeland463 (1 review written)

We ordered our kitchen in September on the basis it would be completed by Christmas. Very helpful to start with but as soon as they had our cash that's when it started to fall apart! The kid they employed to design the kitchen ordered the wrong parts and this pushed the whole fitting back by weeks! The mistakes were only spotted when we went in to check and he didn't even remember us! Kitchen was being fitted Christmas week and we were only given notice a week or two prior; mad rush to then… Read Full Review

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★★★★★

“Fantastic kitchen”

Written on: 31/01/2017 by Porter411 (1 review written)

I've just finished installing the kitchen I bought from Kutchenhaus in Manchester. The design process was very straight forwards, lots of great advice and we felt very comfortable through the entire process. Couldn't have faulted it at any step. I am extremely happy and will be reccomending them to everyone that asks. Thank you!… Read Full Review

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★★★★★

“So far so good!”

Written on: 28/01/2017

I've just completed my order for my new kitchen from the Sutton Coldfield store. So far so good! Very happy with the service, design process and kitcgejni have selected. As long as the installed product meeets expectations I will be delighted with my choice! The designer was very knowledgeable about the products, how the design would work best in my new kitchen (still in process of being built!) and how to make the purchase as cost effective as possible!… Read Full Review

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