Interactive Resorts Reviews

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★★★★☆
4.4 / 5
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★★★★★

“Excellent service & great options”

Written on: 30/12/2013 by Emlang85 (1 review written)

Absolutely delighted with the service we received from interactive resorts. The girl we spoke to knew her stuff, listened to what we wanted & worked really hard to get us everything's that we asked for. She was friendly & helpful & we will use your company again & again. We are a group of 30+ yr olds who wanted a little bit of luxury (good food & a hot tub) close to the slopes but not deserted from nightlife. Chalets in Meribel Mottaret came out Number One & we shall let you know about the… Read Full Review

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★★★★★

“Totally impressive service”

Written on: 09/12/2013

As soon as we were looking at the website we received a very friendly message asking if we wanted help - it didn't feel to invasive. We agreed as it really can be a pain trying to find the best things out there. Since then the service has been great. No hassle and easy to deal with. Questions we had answered. All in all a brilliant service. … Read Full Review

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★★★★★

“Excellent service, excellent options and excellent price!”

Written on: 27/11/2013 by 8576 (1 review written)

After giving the advisor a fairly complicated request I was very impressed with the options she came up with. This process wasn't the usual offers within 24hrs, but she continued to search for deals over a number of days until she found the right holiday at the right price. Very impressed! Would recommend to anyone!… Read Full Review

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★★★★★

“5 stars - Jonny Morton provided excellent customer service”

Written on: 20/11/2013

I have recently booked Chalet Nanouk for Feb 2014 through Jonny Morton at Interactive Resorts and I was very impressed with his service. We are booking with two other families so this involved quite a bit of patience and logistics from Jonny and he delivered on both. Jonny's customer approach is very balanced - he has been very attentive without being pushy, which made the entire experience of booking a holiday a lot less stressful than it could have been. He seems to know a lot about Val… Read Full Review

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★★★★★

“Five go to Les Arcs”

Written on: 05/11/2013

Searched the internet sites and procrastinated for weeks finally bit the bullet and telephoned for help. Could not have been better, e-mail and telephone conversations helpful and efficient… Read Full Review

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★★★★★

“Booking in Courchevel”

Written on: 24/10/2013 by pdorclk (1 review written)

Great service and very helpful with all queries, will certainly be recommending the company to friends… Read Full Review

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★★★★☆

“Booking in Morzine ”

Written on: 18/10/2013 by AndyKaye7 (1 review written)

Very good service..quick efficient and helpful...would use them again… Read Full Review

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★★★★★

“Top booking service again”

Written on: 17/10/2013 by SteveD63 (1 review written)

We used Interactive to book our 2013 & 2014 ski holidays for a group of 8. Their customer service is second to none, taking as much time as needed to find the right holiday for us. We asked lots of questions and received quick and helpful answers to them all. If they say they'll phone back, they do. Also, we had an amendment and some queries after we'd booked and that was dealt with in the same helpful and efficient manner… Read Full Review

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★★★★★

“Fantastic service”

Written on: 15/10/2013 by AVVP (1 review written)

We recently booked a skiing holiday to Zermatt. The advisor was absolutely fantastic and continued to find us the best holiday over a number of weeks and as the requirements of our party changed. We would definitely recommend Interactive Resorts. Many thanks for all your help, we are looking forward to a great ski holiday in March… Read Full Review

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★★★★★

“Bookings made easy”

Written on: 08/10/2013

We dealt with an advisor, who made the process of booking our Switzerland accomodation easy and stress free. He took the time to listen to what we wanted and suggested a few possibilities. He even came in early to work to ensure that our booking would go through and we would get the accomodation we wanted, before it was taken by any one else. He was professional, friendly and great to deal with… Read Full Review

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★★★★☆

“Very impressed”

Written on: 03/10/2013

I completed the enquiry form last thing last night. Someone called me first thing in the morning with a detailed quote, including room details, flight options and ski passes if required. It is so refreshing to have someone on the other side of the line knowing what they are doing and be happy to provide the service required. I only wish amex or credit card payments didn't incur extra fees. Otherwise great service… Read Full Review

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★★★★★

“Exceptional Service - Thank-you, Thomas Aiston !”

Written on: 01/10/2013

I would like to thank Interactive Resorts and in particular, mention the fantastic service that I received from Thomas Aiston. He went out of his way to find my family the perfect chalet for our skiing holiday in Italy. I live in South Africa, so required loads of documents for our Schengen visa application. He was absolutely amazing and incredibly efficient. All my e-mails and requests were replied to immediately. I had loads of questions I needed answered and he was patient and never rushed… Read Full Review

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★★★★★

“POSITIVE FEEDBACK”

Written on: 01/10/2013

I want to thank the team at Interactive Resorts for helping us to book a ski holiday for the New Year week. This is the 2nd time we have booked a ski holiday through this company and on both occasions the booking process has been smooth. As a party of 8 our options can be limited but we were given many choices and good deals (the chalet we booked in La Plagne came with free lift passes)… Read Full Review

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★★★★★

“Thank you Alice Peal, again!”

Written on: 01/10/2013 by MartinGilbert (1 review written)

This is the second year that I have booked with Interactive Resorts and feel that the service both times was of a very high standard. I was always called back when requested or advised. The staff were very helpful and knowledgeable. I dealt with the same staff member as before which was excellent and this felt more personal than many of the other travel agency companies online. I would highly recommend this company and always turn to the first when looking for a skiing holiday… Read Full Review

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★★★★★

“Excellent service!”

Written on: 26/09/2013

I want to say a big thank you to the Interactive Resorts team for all their support and patience in booking our Chalet in St Anton. We went back and forth a lot with changes in dates and numbers, and they went out of their way to accommodate, respond to emails in rapid time, and provide us with an exceptional price. Thanks again, we will definitely book through you for the next ski holls!… Read Full Review

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★★★★★

“Brilliant customer service ”

Written on: 25/09/2013 by Cookiem0nster (1 review written)

Couldn't fault the service when booking ski trip for the 2014 season, I changed my requirements many many many times and I was always helped all the way through. I would defo recommend to a friend and WILL use them again next year… Read Full Review

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★★★★★

“What a service”

Written on: 24/09/2013 by PhilipTwizell (1 review written)

Great from start to finish. We changed numbers and chalets but nothing was too much bother. The emails were excellent and the links to the web pages worked really well. It was just great to get advice from a knowledgable person at the end of the phone to sort the wheat from the chaff rather than just going on line. It bodes well for a great holiday!… Read Full Review

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★★★★★

“Excellent service”

Written on: 22/09/2013 by Marbleali (1 review written)

This is the second time we have used Interactive Resorts and I would definitely recommend them. Having looked on line myself and becoming totally fed up with the whole thing, it was such a relief to have this company sort everything out for me. On both occasions they got back to me with lovely holiday options. They were really friendly and helpful and you feel like they are really doing their best to find the right holiday for you… Read Full Review

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★★★★★

“Fantastic Customer Service”

Written on: 13/09/2013

Interactive Resorts, and specifically our advisor, have been fantastic. Our group size and requirements changed regularly but the team were always able to accomodate our needs and would respond quickly to our emails. I really like the fact you can email directly and I appreciated receiving a variety of suggestions. I have used Interactive Resorts twice now and I would not hesitate to use them again in the future. Thanks to her and the team for getting our holiday off the ground… Read Full Review

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★★★★★

“THey've been really helpful”

Written on: 11/09/2013 by LizzieWHE (1 review written)

Big thanks to the advisor who's been incredibly patient and helpful in considering options for skiing in 2014… Read Full Review

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