The Wedding Shop, Colchester Reviews

The Wedding Shop, Colchester
★★★★☆
4.5
87.0% of users recommend this
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“A great personal service from The Wedding Shop, they...”

★★★★★

written by on 20/09/2008

A great personal service from The Wedding Shop, they remembered my name every time (even if I turned up without an appointment). They were more than helpful and I have no hesitation in recommending them. I had a beautiful unique dress, and they made up my daughters dress from her own drawings. Thanks to everyone at The Wedding Shop.

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“I had the most wonderful wedding day in August 2004...”

★★★★★

written by samanthafricker on 02/09/2008

I had the most wonderful wedding day in August 2004 and the centrepiece of that day was definitely my wedding dress! The staff put me at ease the minute I walked through the door and showed me a selection of the loveliest dresses I had ever seen. My search had taken me up to London several times and I wished I had gone to the Wedding Shop first as it would have saved a vast amount of time and money.

My Mum also found her outfit at Jitters and the assistant matched the look with the most fantastic hat. Shoes and bag were custom dyed to finish the outfit beautifully. Since my wedding day, several of my friends have used the Wedding Shop and you can definitely tell a bride who has been 'put together' by them.

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“Having visited every bridal shop in Colchester (and...”

★★★★★

written by CHallam on 30/08/2008

Having visited every bridal shop in Colchester (and Ipswich), I'd have to say that The Wedding Shop was easily the best. I got on really well with the ladies there and nothing was too much trouble for them. Thoroughly recommended!

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“Shopping at The Wedding Shop in Colchester was...”

★★★★★

written by shoppingsall on 26/08/2008

Shopping at The Wedding Shop in Colchester was fabulous, I was made to feel like a real princess and the experience is up there with my best moments alongside getting engaged!
I had looked through lots of glossy magazines before hand and had a rough idea of what I wanted, and one of the ladies chatted about this with me before I tried anything on. I was then encouraged to try on a wide range of styles and shapes, and given great support and advice about what suited me. They were so patient with me, and I didn't feel rushed in any way. Infact I was encouraged to try on my favourites again before making a final decision.
All the dresses were beautiful and in very good condition, and the range of designers and styles stocked is huge. If only I was Colleen and shopping for 3 dresses, because I was thoroughly spoiled for choice.
In addition to finding my perfect Jenny Packham dress, I was also guided towards a beautiful matching veil and headband that is more beautiful than anything I have ever seen! This really is a one stop shop with the range of tiaras, shoes and accessories that are on offer.
I cannot recommend this shop highly enough. I will be visiting again soon with my bridesmaids to enjoy another experience with exceptional service.

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“Although I have not got my dress from here I would...”

★★★★★

written by AUK on 07/07/2008

Although I have not got my dress from here I would recommend them, they are so friendly, and they do have a good selection of dresses too. Really nice place, they make you feel relaxed, very refreshing.

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“What a lovely experience at The Wedding Shop,...”

★★★★★

written by lisylou on 30/06/2008

What a lovely experience at The Wedding Shop, Colchester! They altered my dress slightly, as I was panicking I couldn't breathe properly in it!! They gave me advice on how to have my hair! Best of all, they didn't push me into going for a particular dress..I felt they put my needs first - rather than the commission they may get on a dress!

I will be recommending this shop to all my engaged friends!!

I'm quite sad I won't get to see the ladies anymore! Maybe I should see if they want a saturday girl!! tee hee!

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“The whole experience at The Wedding Shop was excellent...”

★★★★★

written by on 18/06/2008

The whole experience at The Wedding Shop was excellent and made the journey from south London totally worthwhile. The shop is uncrowded and the dresses all in good condition (unlike many other places I have been to). Having your own private area to try on the dresses is a huge plus as is the great advice and help from all the staff. I would highly recommend to anyone.

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“Being an "older" bride it was refreshing to still be...”

★★★★★

written by on 22/05/2008

Being an "older" bride it was refreshing to still be made to feel special by the staff at The Wedding Shop. The manager offered her opinion on what may suit - after numerous outfits chosen by myself I ended up with her first suggestion !

As a result I have wonderful dresses for both myself and my bridesmaid.

Thank you The Wedding Shop, Colchester!!!!!!!!!!!

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“I have just come back from an amazing experience at...”

★★★★★

written by on 12/05/2008

I have just come back from an amazing experience at the Wedding Shop in Colchester. I found my perfect dress here and ordered it a few months ago. The staff could not be more helpful. Absolutely nothing was too much trouble! The shop does not normally open on Sundays but they decided to open specially today in order to help out us brides who work full time and live a fair distance away and therefore struggle to find the time to get there. The staff make you feel like a real princess and don't rush or hurry you in any way.
Today they fitted my dress and also fitted my bridesmaid dress for a wedding I am attending three weeks before my own. Myself, the other bride, one other bridesmaid and my Mum had the whole shop and two ladies fitting us at one point. It just felt so personal and I was so grateful that they had put themselves out so much for us.
Please visit this shop. The range of dresses is second to none - especially if you want something a little different. I wanted a beautiful dress WITH straps and my friend wanted a red dress. They had the perfect dress for both of us! The staff are also fantastic. They have made a lovely experience even lovelier!

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“I found everything about my experience with The...”

★★★★★

written by on 07/05/2008

I found everything about my experience with The Wedding Shop absolutely wonderful. In terms of my dress, I wanted alterations that other dress shops said couldn't be done. Based on many years of experience, the Wedding Shop assured me it could be done. And they were right - the dress fitted my body perfectly and the alterations were spot on.
But I think its the service that is the best thing about the Wedding Shop. Every person in the shop was friendly, helpful and attentive. I was never rushed and felt it was a very personal service.
So a big thank you for making the whole wedding dress experience so wonderful!

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“I would still recommend a visit but I think it is a...”

★★★★☆

written by on 26/04/2008

I would still recommend a visit but I think it is a case of buyer beware. The dress was lovely it is just a niggle that maybe they thought they were getting rid of stock that otherwise they could not have.......

Theweddingshop's Comment

Written on: 29/04/2008

Firstly, we'd like to thank you for taking the time to give us some mainly positive feedback; however, your comments regarding size have left us puzzled.<br/><br/>Judging from the details provided in your review, it's highly likely that you have a Forever Yours dress which are measured in what we call 'international sizing', and if you bought our most popular style, the sample we have is an international size 14, which is equivalent to a UK size 20. To get the most from our award winning service, it's always best to let us know exactly what you're not happy with.<br/><br/>Please let me know who you are, then I can look through our records and help to reassure you.

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“We bought 2 gorgeous bridesmaid dresses in The Wedding...”

★★★★★

written by on 11/01/2008

We bought 2 gorgeous bridesmaid dresses in The Wedding Shop from their fantastic selection. Having looked in lots of other shops previously and being uninspired, I discovered The wedding shop website and the stunning range of WTOO dresses. The quality of these dresses is excellent, and as they are not widely stocked in the UK so a real find.
The service in this shop was great, and advice and support regarding styles and sizing a real help. I have recommended this shop unreservedly to my friends despite being located quite a distance away in Leamington-Spa.

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“The service was absolutely brilliant. I had been...”

★★★★★

written by Georgina Daniels on 14/11/2007

The service was absolutely brilliant. I had been recommended by a friend and although it was quite a drive from where we lived it was well worth it. On the first trip we thought we had decided on colours but when we returned with the bridesmaids for a fitting, the bride had changed her mind re the colour. The ladies there were so helpful, we had every colour combination in swatches until after about 2 hrs we finally made a decision. Nothing was too much trouble, anyone else would have been tearing their hair out by this stage. A major THANK YOU to the staff!

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“All the staff at the wedding shop in Colchester treat...”

★★★★★

written by Karen Berrill on 06/11/2007

All the staff at the wedding shop in Colchester treat you as if yours is the only wedding they are dealing with. They are endlessly patient and helpful and give you all the time in the world. Finding and buying a beautiful Jenny Packham dress from them for my daughter's wedding was absolutely stress free which is such a bonus when it is probably the most important dress you ever buy. The choice of different designers is wide and good. I highly recommend them.

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“Friendly helpful staff who did not hurry or hassle,...”

★★★★★

written by k8gster on 16/04/2007

Friendly helpful staff who did not hurry or hassle, but seemed genuinely interested in helping me find the dress I wanted. I must have been in there for 2 hours trying on dresses, which was great at helping me narrow my search. The dressing rooms at The Wedding Shop in Colchester have excellent natural lighting too, allowing you to really see yourself.

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“I found the staff at the wedding shop in Colchester to...”

★★★★★

written by lisajaynes on 28/11/2006

I found the staff at the wedding shop in Colchester to be extremely helpful, with excellent knowledge on style and dress fitting, to make sure I had the most perfect dress for my wedding day.

The shop offers a fantastic collection of beautiful wedding dresses, and they have extremely helpful and friendly staff, so there's no need to look anywhere else!

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“I'd spent ages looking around for my prefect dress. I...”

★★★★★

written by kellyporter on 16/11/2006

I'd spent ages looking around for my prefect dress. I found it in London somewhere, can't remember where I visted so many places.

In the end I found my perfect match, other than my great husband, a Toi Sposa.

I search around to see where I could get the dress at a decent price. Which it turned out to in Colcester at the WeddingShop. I know they say they don't book appointments on Saturdays, but when I phoned they were understanding that I was coming from London and made me feel welcome.

AND on the plus side their price was almost £1000 cheaper than in London. That was Harrods though.

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“Like most brides, I had visited lots of different...”

★★★★★

written by gartioni on 16/11/2006

Like most brides, I had visited lots of different shops to make sure I was getting the right dress. After visiting The Wedding Shop in Colchester I realized I needn't look any further. Apart from getting great service, I also got my bridesmaids dresses, my mum got her outfit from Jitters (their occasion wear shop right next door), and I also got my tiara and cake there too.

Thoroughly recommended!

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“I felt that whilst accidents do of course happen it...”

★★☆☆☆

written by abirowe on 07/10/2005

I felt that whilst accidents do of course happen it was handled very badly. The Wedding Shop firstly suggested I had lost weight which I hadn't, they then left me standing like a fool in the dress for 15 minutes as they were busy, no-one came to see me to explain or apologise. When they did come to find me I was so upset I could hardly say a word, they offered to alter the dress but I refused as the sample I had tried on had been a near perfect fit, that was what was so frustrating that they only had to order the same size again. Anyway they said they could get me another on in time, I explained that I didn't think they would be able to as it was an american designer and I had checked their site and my dress was the last seasons stock, they were adament. No-one called me after the weekend as promised and so I chased only to be told they couldn't in fact get me a dress, I demanded a refund explaining that my mum had paid the deposit and it would have to go back on her card. A couple of days later I received a copy of the refund slip with a compliment slip on which was scribbled "in full and final settlement" STILL NO APOLOGY! For this reason I am unable to recommend them to anyone, it was very stressful and upsetting.

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