I Want Pants www.iwantpants.com

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I Want Pants www.iwantpants.com
★★★☆☆
3.1
58.0% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

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“ EXCELLENT ”

★★★★★

written by adamjohan on 13/02/2012

Great website, products, secure payment and fast delivery. I bought my underwear when they have SALE, and that is my regreat I did not buy more!. Extremely good value for money. I'll order again & highly recomended.

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“First Class Service”

★★★★★

written by garrius on 13/02/2012

Having paid £41 for the same pack of 3 at a well known retailers, I thought I would try online and came across iwantpants.com - I'm glad I did as I ordered 2 packs for £42. I also opted for the 2nd class mail as it was free and was surprised to find that it came recorded delivery - only a day after the 1st class, which I have to add was very reasonably priced. I will be ordering again and recommending to friends and family.

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“good choice, good quality, good service”

★★★★★

written by mich8el on 13/02/2012

good choice, good quality, good service. fancy pants that keep your tackle in good order.

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“I want pants great place to order from”

★★★★★

written by leenewman on 12/02/2012

I want pants is an amazing website with fast delivery and excellent customer service always happy with everything I have ordered and always turned up on time would highly recommend. Lee

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“pants that dance”

★★★★★

written by iwantmorepants on 11/02/2012

super quality pants , feel great , fit fantastic, arrived by royal mail post and fitted in my postbox so didnt have to wait in for delivery!

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“Great Website, Lovely Product!”

★★★★★

written by rossnjojo85 on 09/02/2012

This is a great website! I bought these boxers for my boyfriend for valentines day and I always worry about delivery ie. not getting here on time and if the product gets damaged in transit but I had nothing to worry about at all! The item came completely boxed up with very strong cardboard but was also small enough to go through my letterbox so I didnt need to be in to recieve this. I also think that £25 is a great price for ralph lauren boxers definitely one of the cheapest I found. I also have to mention the fact that it's free delivery within the UK now not many websites do that! I will absolutely be buying from iwantpants.com again! Thanks for a great service!!!

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“Great purchasing experience”

★★★★★

written by DaveHoulbrooke on 08/02/2012

Buying from these guys was simple and easy. The promo code I used worked with no problems. I've been browsing this site for years and years, receiving their newsletters (nearly every one of which provides some sort of promo code with money off). This is the first time I purchased, but it was super easy.

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“Non existent customer service”

★☆☆☆☆

written by on 07/02/2012

I recently purchased goods from this company and due to ordering the wrong size, I had to return the items. After 2 months of trying to get through to them via email and telephone to be reimbursed, I decided just to return the goods with a covering letter and requesting a refund. Another month later and more unanswered communications, I am still at the same brick wall. A good company? No Good customer service? No Use this company at your peril!

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“Simples”

★★★★★

written by on 06/02/2012

What I love about this site is how easy it is to use throughout buying. I always recieve emails advising me of huge discounts or offers which make these top branded undies great value. When I have needed to contact them they've had been quick, courteous and very helpful. My items always arrive in good time and are well packaged. Overall an easy simple site with excellent choice and variety, at great prices!

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“I rarely write reviews but thought this website...”

★★★★★

written by on 02/02/2012

I rarely write reviews but thought this website deserves recognition. Order process was smooth, delivered goods arrived fast and as expected. And was purchased at a good price!

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“Don't order anything from Iwantpant - DISREPUTABLE company”

★☆☆☆☆

written by on 14/12/2011

I ordered underwear on 25 November and have still not received my order. It is now the 14th December. Costs were good but have had to state as terrible as nothing yet received. I checked on the order and still processed therefore sent an email - no response. sent email asking for despatch or credit, no response. Take my advice and avoid like the plague. "DISREPUTABLE company, AVOID if you don't want to lose your £££"

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Guest's Comment

Written on: 17/12/2011

Hi i also have had the same problem placed a order on 24th of november money taken from account the next day. I've emailed and rung several times and still not had any reply. I have previously used the company on one other occasion and had no problems but will definately not be using them again.

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Guest's Comment

Written on: 28/01/2012

Agreed, Have the same problem. An order was made up on 25 th December and still not received!

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“Calvin Klein Sleep shorts for men”

★★★★★

written by fragrantrose on 22/11/2011

I bought these for my son. They are brilliant and I am sure he will love them. Good price and quick delivery. Cannot fault the company

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“Good product but have to wait for the sales.”

★★★★☆

written by on 22/11/2011

Happy with the service and the speed of delivery. however I do wait for when items are in sale as some of the brands are at a very high price. I would be good to get notifications or emails of when my favourite brands are in sales.

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“Avoid like the plague!!!!”

★☆☆☆☆

written by on 17/11/2011

I ordered on the 20th October. Registration etc really easy - no indication that goods were not in stock and told that I would receive an email when the goods were despatcched. Costs were good but have had to state as terrible as nothing yet received. 1 week later, checked on the order and still down as being processed therefore sent an email - no response. Receive credit card bill to find monies deducted on 20th October, sent email asking for despatch or credit, no response. 1 wk later request to cancel order, no reponse and no credit. 4 weeks from order, 4 emails with no response, no order received and no credit given. Bad, bad business. I am unsure how this even manages a 3.5

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Guest's Comment

Written on: 14/12/2011

I also ordered something from this website as well from not last month so its been over 3 weeks and after I paid, I looked at the tracking once in a while and one day it said shipped. When I checked the package isn't there. I sent email to them as well, no response. What should I do? This website is a scam !!!

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“Wrong size, no response from customer service after 8...”

★☆☆☆☆

written by sarahfly on 01/11/2011

Wrong sized pants were delivered in February 2011. After months of emails and calls I have had no response whatsoever from the company.

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“I still want pants”

★☆☆☆☆

written by limmers on 08/10/2011

I went to Iwantpants.com as I actually wanted some pants, unfortunately I am still waiting and am now looking for a site Ineedpants.com. The website was fine, I was seduced by the 3 for 2 offer and went for this website over figleaves. Unfortunately 7 weeks later I am still waiting for my delivery. I have e-mailed numerous time with no reply, called umpteen times, left messages every time but never received a courtesy of a call back. I am now going through my bank's fraud department to get my payment refunded. After reading other reviews this is clearly not a one off. If you actually want to recieve some pants I would suggest using a more reputable and reliable website.

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Iwantpants's Response to limmers's Review

Written on: 09/10/2011

Hi there,
I am sorry to hear that you have not received your order as of yet and that you have not been kept up to date. Our email filters had been flagging and deleting many emails as spam when they should not have been.
If you can email us at the address below with your order details we will look in to this further.
info @iwantpants.com
(no space between info and @)

Many thanks

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“Website review”

★★★★★

written by Guest1111 on 22/09/2011

I tried the website and can only say positive things about it. The range of brands is excellent, the prices are really competitive and I couldn't find anywhere that got near the price I paid. The site is easy to pay, as you can link with PayPal and the communication is great. I had a query, the response I got was fast and really polite. The product arrived the next day by recorded delivery which was exceptional. Quite simply, one of the best online experiences I've ever had.

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“Great pants”

★★★★★

written by spongebob on 20/09/2011

I felt compelled to write a review having seen the negative reviews on here. I bought some pants online from this website and only afterwards did I search for

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“dont respond to anything”

★☆☆☆☆

written by on 31/08/2011

waited over a month before contacting credit card company to issue a refund. They were quick enough to charge my card but wouldn't refund. Tried calling several times, no calls back. Emiled several times, no emails back. Awful. Prices may seem good but they only are if the goods turn up!

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“Happy Pants”

★★★★★

written by dtemple on 25/08/2011

Phenomenal service. Ordered yesterday and arrived this morning. Great range of underwear and swimwear. Could spend a lot of money on this website so have to hide the credit card. There is a large selection of styles and prints available to suit every taste. Combine that with offers, competitive prices and free delivery and you have a fantastic online experience. The website could do with a little tweaking. Possibly filter searches for male or female in the clearance section and also filter by size as well.

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