Swiftcover Car Insurance Reviews - www.swiftcover.com

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★★☆☆☆
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★★★★★

“The Swiftcover car insurance website is nice and easy...”

Written on: 06/02/2007 by toottoot (1 review written)

The Swiftcover car insurance website is nice and easy to use, and the quote process was relatively quick.

They are proof that buying from solely online providers is cheaper… Read Full Review

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☆☆☆☆☆

“I insured with them, as they were the cheapest quote...”

Written on: 16/01/2007 by jksr (1 review written)

I insured with them, as they were the cheapest quote available online. However, like anything else in life, you get what you pay for.

Due to a change of circumstances I wanted to cancel my car insurance policy, and I emailed Swiftcover to do this (remember their website blurb that states that everything is done online?). I was then informed by email that I had to ring their customer service number in order to cancel. So I rang... and rang... and waited... and waited... Eventually resorting to… Read Full Review

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☆☆☆☆☆

“The cheap cover is great, but if you need to make a...”

Written on: 11/01/2007 by KAYDEE18 (1 review written)

The cheap cover is great, but if you need to make a claim you'll definitely feel the brunt of it!

Their claims process is long winded, and the Swiftcover car insurance Customer service advisers are very unhelpful. They never call you back, even when they say they will.

A courtesy car was difficult to sort out, even though it was included on my policy, and the excess can be a little pricey.
A courtesy car is only provided for 14 days, even if your car is a total loss… Read Full Review

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★★☆☆☆

“I needed to get my car moved as it was undriveable,...”

Written on: 05/01/2007 by CLAIREROBBINS (1 review written)

I needed to get my car moved as it was undriveable, and I rang for what seemed like an eternity before someone answered. It has been a bit of a nightmare actually. The said car was being recovered to a local garage, and then they changed their minds and took it some distance away. They didn't reply to emails requesting information, and then they moved the vehicle to a salvage company, without consent, several hundred miles away with some of my belongings in it. Then when they finally agreed… Read Full Review

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☆☆☆☆☆

“I chose to have my car repaired by a non-approved...”

Written on: 18/12/2006 by jimnastick (1 review written)

I chose to have my car repaired by a non-approved repairer, and to get payment authorised with Swiftcover car insurance was like getting blood out of a stone. In 3 weeks of the accident I have received 2 emails and a text message, and I am non-the-wiser. I have been phoning them on a daily basis, with promises of replies, but yes, you guessed it, not one reply in 3 weeks. I sent in estimates and photos, but they lost them and didn't bother to tell me, wasting another week, as I had to send… Read Full Review

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☆☆☆☆☆

“Their website is quick and easy to access, but the...”

Written on: 24/10/2006 by pfeifg (1 review written)

Their website is quick and easy to access, but the claims department simple doesn't reply to your emails or phone calls. My case with Swiftcover car insurance has been going on for the past 4 month, and I have only just got information from the third party insurance… Read Full Review

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★★★☆☆

“Have to wait some time for reply to emails, and if you...”

Written on: 21/10/2006 by Gadget2me (1 review written)

Have to wait some time for reply to emails, and if you have to ring, then there is also a long wait. THEY DO NOT COVER COURTESY CARS. So if yours goes into service or mechanical repair and the garage will not insure the courtesy car, you are stuffed.

Swiftcover car insurance have a good system and price, but should be up front on things they do not cover. Luckily I rang before I took out the policy… Read Full Review

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Gadget2Me's Response to Gadget2me's Review

Written on: 29/10/2006

Swiftcover car insurance was not taken in the end. I went to Norwich Union Direct.

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★★★☆☆

“I switched my car insurance to Swiftcover earlier this...”

Written on: 07/09/2006 by Tim W (1 review written)

I switched my car insurance to Swiftcover earlier this year, and I was very pleased with it.

A few days ago I was forced to switch cars at short notice.

The evening before the switch I logged on to my account, and after digging around a bit, I found how to change vehicles. I made the change on-line and supplied payment details for the slightly increased premium.

Shortly afterwards I received an auto-email saying my change had been accepted, and I'd receive a confirmation email when it had… Read Full Review

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★☆☆☆☆

“Swiftcover is the cheapest car insurance quote that I...”

Written on: 28/08/2006 by DHL123 (1 review written)

Swiftcover is the cheapest car insurance quote that I had, however, they have the most appalling customer service and are next to useless if you have an accident and need to make a claim. Their record keeping is abysmal and you will find that they rarely will call you back or keep you updated if you have a problem. They are cheap but be aware you will pay for it if you ever need to use their customer service… Read Full Review

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★☆☆☆☆

“I called Swiftcover car insurance after I had...”

Written on: 25/08/2006 by DAVID COTTAM (1 review written)

I called Swiftcover car insurance after I had accident. Basically, I was told by Swift that I'd be better off contacting the other persons insurance myself, as it would be easier. They would only agree to a repair at a cheap garage or Ford (my Car is a BMW). I was told to arrange a replacement car myself, and that I wouldn't get the excess back for ages if I did it all through them… Read Full Review

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258871_Cooldude1966's Response to DAVID COTTAM's Review

Written on: 08/09/2006

I have not had the same experience as David. I made a claim with Swiftcover and it was very good. My car got repaired really quickly, and I had a runaround replacement car for a few days. I only had to pay my excess. No hassle. I was a little worried when I bought my insurance from Swiftcover as they are quite new, but I have been reassured that a cheap price can mean a great service!

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★☆☆☆☆

“Swifcover car insurance was the cheapest quote...”

Written on: 11/08/2006 by fiona76 (1 review written)

Swifcover car insurance was the cheapest quote received on confused.com. Someone reversed into me and my car had to go in for repairs. Swiftcover.com wouldn't provide me with a replacement car, despite the fact I had taken out and paid for the courtesy car option. When I complained formally they apologised and said I should have been given a car, and they would phone me back with an explanation, which they never did. In addition, one month before the end of the year I have received a letter… Read Full Review

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★★★★★

“Swift car insurance was the cheapest quote I had by...”

Written on: 01/08/2006 by jackiel (10 reviews written)

Swift car insurance was the cheapest quote I had by far. The system was easy to use and quick. When making a phone call to them, the staff were very helpful, and I would recommend anyone to get a quote from them and see just how much you could save on your car insurance… Read Full Review

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★★☆☆☆

“I got car insurance from Swiftcover last year. My wife...”

Written on: 31/07/2006 by NazAh (1 review written)

I got car insurance from Swiftcover last year. My wife had an accident and this company provided us with a 3 door car, while knowing that we have a 2 year old child. They will not provide a 5 door 1 litre car because it was costing them £4 or £5 extra per day. Very bad customer services! Staff are non-responsive, and they will not reply to emails for days… Read Full Review

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Happychap's Response to NazAh's Review

Written on: 02/04/2008

The company are up front about the car provided so no grounds to whinge. You have a choice to upgrade and pay more when the car is needed. Most insurers offer the same 1.1 litre courtesy car option.

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Nazah's Response to NazAh's Review

Written on: 03/04/2008

I paid my insurance for a 2 litter 5 door car insurance...so i expect a minimum of a 5 door car..doesnt matter if its a 2 litter or 800cc....its common sense....but i guess common sense doesnt prevails now a days....
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★☆☆☆☆

“Swiftcover car insurance is good for price, but bad if...”

Written on: 31/07/2006 by reviewer69 (1 review written)

Swiftcover car insurance is good for price, but bad if you have an accident. Also, they don't arrange insurance when your car goes in for service, and you use a loan car. You have to arrange insurance yourself. They don't make this clear when you take out the insurance. I will be going back to a more established company next time, and I will pay that little bit extra knowing that I will be treated better… Read Full Review

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★★★★★

“I found Swiftcover car insurance after going through...”

Written on: 06/07/2006 by Helend (1 review written)

I found Swiftcover car insurance after going through Confused.com. The system was so easy to use, and I was really pleased not to receive shed loads of paperwork but have it all stored on my computer to be printed off as and when needed. I would definitely recommend them to anyone who is looking for a competitive quote… Read Full Review

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★★★★☆

“Swiftcover is worth a try for car insurance. I have...”

Written on: 02/11/2005 by ACourtman (1 review written)

Swiftcover is worth a try for car insurance. I have told all my friends, and they have all saved money so far… Read Full Review

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★★★★★

“I got a cheap quote from a company called Swiftcover....”

Written on: 20/09/2005 by mike2001 (1 review written)

I got a cheap quote from a company called Swiftcover. I was a bit worried at first as it was much cheaper than other more well known firms. The site is really simple and easy to use, which can sometimes be off-putting, as cheapest is not always the best.

But a mate of mine is with them, and he pranged his car. His claim took minutes online, and he only had to pay £100 excess, and he managed to keep his no-claims as it was protected.

This persuaded me. Therefore I went with them, and so far so… Read Full Review

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★★★★★

“I found Swiftcover through confused.com and they...”

Written on: 19/08/2005 by upwebuk (1 review written)

I found Swiftcover through confused.com and they offered me the best premium. Being only 19, my insurance quotes have been anything from £1000-£4000. Ridiculous - it makes you want to drive without insurance. I managed to get a great quote from Swiftcover and phoned them for a few questions, where I was connected straight away. Very helpful, easy to use web site and everything looks simply. Can't rate claim's procedure - and hopefully won't have to!… Read Full Review

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