Supercuts Reviews

★★☆☆☆
1.9 / 5
24% of users recommend this
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★☆☆☆☆

“Rude staff”

Written on: 17/08/2016 by Elenagilbertian (1 review written)

Staff not helpful and extremely rude. Would never return again… Read Full Review

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★☆☆☆☆

“Hi”

Written on: 07/08/2016 by FrancisOrtiz (1 review written)

Hi guys i have been there twice both time same rusult i m fully disopointed and i recommend dont go there total waste of your money..rude and inexperience staff and they dont understand what hair cut you want.. I m not going to this shop again . Very bad experience… Read Full Review

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★☆☆☆☆

“Rude staff”

Written on: 05/08/2016 by Tyrannosaurusjess (1 review written)

I went in to ask about an ombré hair and the short haired woman serving was very rude, cut me off whilst speaking and continuously told me I wouldn't get it the colour I wanted. No eye contact whatsoever, looking around and behind me while I was speaking. Dirty looks as I waited in line too. To top it off she walked away while I was describing in more detail what I wanted and spoke to someone else. Horrible, rude lady. She won't be getting my money. Supercuts more like super rude… Read Full Review

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★☆☆☆☆

“Never Again”

Written on: 23/07/2016 by Jadenr78 (1 review written)

First visit to Salon, Gosport. When I saw my hair when I got home it looked as though it had been hacked. Lengths were different on both sides and uneven lengths at back. I will be ashamed to go out for some time until it grows enough to have it cut by a qualified hairdresser. Cannot give any stars. Would never use again… Read Full Review

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★☆☆☆☆

“Terrible service ”

Written on: 10/07/2016 by HayleyCarroll (1 review written)

I visited the derby Intu salon today and I was disappointed with the service and the cleanliness of the salon it looked like it hadn't been swept in a month. I asked for a graduated Bob as I am growing my hair from very short asymmetric hairstyle and I didn't get what I wanted the stylist managed to get the shorter side longer. When she was blow drying my hair she left the underneath wet and dried the top then went back to dry the top section as it had gotten wet from the underneath. I ended up… Read Full Review

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★☆☆☆☆

“Shocking service”

Written on: 10/07/2016 by Jewel305 (1 review written)

Visited the white rose branch today. Was told it would be a 45 minute wait turned into a hour and half wait even though there was only one person I front of me in the que. only 2 staff working one of them was continually on the front desk selling products or answering the phone. I'd recommend they get rid of 6 of the 8 cutting stations to make way for a bigger waiting room. 8 people walked in after me and walked out because the waiting time would be too long. The sit and wait service is… Read Full Review

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★☆☆☆☆

“Disgusting service! ”

Written on: 05/07/2016 by Raiden262 (1 review written)

Leeds white rose centre supercuts....just don't bother! RUDE staff horrible vibe and lazy attitude , walked in at 6:15pm , doesn't "close" until 8pm just for her to tell me that she doesn't have time to do a cut ?! I said I have driven from Huddersfield can you not fit anyone it she said well not really cos she's going home (she being her other lazy colleague) ... Tip- get more staff in a busy shopping centre. She then made me feel embarrassed as all the other customer were sat there happily… Read Full Review

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★☆☆☆☆

“Turned my hair yellow ”

Written on: 01/07/2016 by ebNapier329 (1 review written)

Went in for blonde highlights came out with yellow hair Newark… Read Full Review

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★☆☆☆☆

“Pricing is a joke”

Written on: 20/06/2016 by uqRoss421 (1 review written)

Not impressed with Supercuts in Aberdeen. A Supercut should have cost me £22.45 (according to their website price list), but I was quoted £30 and it would be a further £5 if a wanted the straightners. I normally use Supercuts and have a stylist who I prefer to have do my hair (who is brilliant), but she was not there yesterday and I had a Greek woman cut my hair. I declined the wash and blowdry and just had the cut for £14.95. So glad I did as I am not too impressed with the cut or… Read Full Review

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★☆☆☆☆

“Croydon - Worst haircut ever”

Written on: 02/06/2016 by geMcHugh89 (1 review written)

I can't believe the girl who cut my hair was a trained hairdresser. She cut a bit from the top, then a bit from the back, then a bit from the side. The result is the most uneven haircut I have ever had. I now have to wait until it grows to have it corrected by a real hairdresser. Why oh why did I trust them with my hair? Never again… Read Full Review

Jmiffed's Comment

Written on: 02/06/2016

I had exactly the same experience there. She just hacked a bit here and there. The cut is so odd .with some bits long and then some short I will have to live with it for two months or more before it will be long enough to get it sorted out. Very unprofessional.

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★☆☆☆☆

“Disgusting service”

Written on: 29/05/2016 by AmaniMcCormick314 (1 review written)

I am 73 years old and went to the merrion centre for a haircut ,no problem staff were lovely at the same time had a tester done so I could get my hair coloured ,went back 3 weeks later and the manageress was so rude according to her I had never had my hair done there and there is no way she was doing my hair ,I turned to walk out and she shouted me back to say she would do it but it was too late I was so upset ,I was a big fan of supercuts but now. … Read Full Review

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★☆☆☆☆

“unprofessional, uneven, dodgy hair”

Written on: 18/05/2016 by pissedoff007 (1 review written)

It was the first time I came in here to get a dry cut. I do have a regular hairdresser I go to and wished I'd stuck to that! I waited 30 mins to get my haircut which I didn't mind, but when I was called, I was told they couldn't cut it dry they would have to wash my hair (costing me xtra) so I agreed, whilst cutting it I asked how I wanted it and when finished i thought yep looks great. Got home thought no I'd like it shorter. So nxt day make an appointment to my usual hairdressers I ask how I… Read Full Review

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★☆☆☆☆

“Waste of time”

Written on: 05/05/2016 by AreliAnderson212 (1 review written)

I went into supercuts ellesmere port and the stylist said she was just finishing the gents hair then she was having a half hour lunch break and she said come back in an hour so i wasted an hour then went back to find her doing someone elses hair she saw me and said come back in half an hour so i left and went to a proper hairdressers . She wasted my time hanging around i will never go into a supercuts again the staff are unprofessional… Read Full Review

Millie112's Comment

Written on: 28/05/2018

I had several bad experiences at this branch. On one occasion I asked for a cut and blow at 4pm, at this time there were no other customers in store, the member of staff said no there was no time before closing. I walked past again at 5.20 and the shop was still open with no customers and the member of staff was still sitting doing nothing at the till. She simply couldn't be bothered to do a cut and blow. I eventually went back a few days later and the staff were rude from start to finish. I was firstly barked at to 'just sit down and I'll get to you when im ready'. The lady then moaned to me about being fed up of doing hair the entire time she was cutting mine. I felt like I'd paid £30 to feel dreadful. Haven't been back since!

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★☆☆☆☆

“don't go there if you are disabled”

Written on: 05/05/2016

a year ago i complained about the lack of access for disabled customers. an adjustment was agreed for me to be able to not sit and wait because the chairs are too uncomfortable. it's been hard but i have managed to remind them each time and get the cut. but today the manager was rude. humilating and repeatedly said she would have known had such an agreement been made and everyone had to "walk in" and "sit and wait". foul and horrible. don't go if you cant walk or sit and wiat… Read Full Review

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★☆☆☆☆

“Quiet fat rude cow with punk haircut”

Written on: 23/04/2016 by YuremZimmerman (1 review written)

At riverside, pleasant valley , walked in and signed my name and this punk rocker fat cow ignored me twice while talking on her phone and picking up 2 walk ins after me. Did not even bother to look at her name as I left to a real salon and pay for a great service and haircut , I doubt that "C" would ever give me. The last chair on the left side as you enter that ghetto "salon"… Read Full Review

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★☆☆☆☆

“A load off rubbish”

Written on: 02/04/2016 by Johnstreetpete (1 review written)

The Would like to congratulate the lady that calls herself a hairstylist on the cut and blow dry if you can call it a blow dry on leaving me upset and crying all day just one word to say Rubbish I know I'm only one person but I won't be coming to the salon again I need to go to another salon now to sort my hair out so thank you !… Read Full Review

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★☆☆☆☆

“Didn't have a slot available?”

Written on: 02/04/2016 by Lawrencef31 (1 review written)

Decided to try Supercuts Meadowhall for a haircut today, rang up to book a slot but was told I can just walk in any time, did so approximately 20 mins later to be told no slots were available. Absolutely ridiculous and a waste of time - never been and now never will go. Lost a customer before if even had a haircut… Read Full Review

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★☆☆☆☆

“Supercuts hair salon Basingstoke”

Written on: 28/03/2016 by Workingbusymum (1 review written)

Went there last week for a tidy up of my shortish hair. I waited an hour for my turn. Explained to the stylist who seem quite distracted that I was growing my haiir out from a bob and just wanted a trim. Dunno what she thought she was doing. She cut all the length off from the front, about three inches, when I asked why she was doing that she said it was to match the length at the back to the front. I had told her I didn't want much of the length as I was growing it out. Basically I ended up… Read Full Review

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★☆☆☆☆

“Worst greeting”

Written on: 26/03/2016 by Valerien1985 (1 review written)

I went in to enquire about prices and the reception lady was unwelcoming and uninterested. She looked me up and down and gave me a price. If the service is like from the first point i would hate to think what it would be like once Im actually waiting.... NO THANK YOU. I will take my business somewhere else… Read Full Review

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★☆☆☆☆

“rude uneducated reception staff”

Written on: 19/03/2016

Myself and my mum visited yesterday and booked in for a dry cut and a cut and blow. We were told the wait was an hour so we asked if we could come back in an hour. We were told no as it was a 'sit and wait service' by two rude lousy reception girls. However it wasn't a 'sit' and wait service as there were no seats left. We then asked the reception staff if we could simply change my cut and blow to a dry cut as we wouldn't have time after waiting to have my hair washed. The reception girls told… Read Full Review

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