How can this company still be in business? In less than 1year our $1300 stearns and foster pillow top mattress became unbearable to sleep on. The pillow top foam had started to bunch up in the middle and at the end of the mattress. We did rotate it monthly to no avail. The company did replace the mattress with a , supposedly better one. Welll 2 years later this ,supposedly better mattress is worse than the first one. This one sags so much that I have a hard time trying to get up from it. The wosrt thing is it , I believe , it has damaged my back muscles. The pain has been going on for three months.As a last resort I have flipped it over so the pillow top foam is on the bottom. Pretty firm now. I have written off this mattress and company. If flipping it does not help I am going to burn it and have a wienny roast . Least it will be good for something.

Stearns & Foster has been the worst mattress that I have ever had. Not only is it the worst mattress, but the customer service is by far the worst in the industry. S&F does not care about their customers in the least bit. As a disabled combat veteran, I broke my back in an IED explosion. I spent the extra money thinking that I would get the most comfortable mattress, especially for all of the years of sleeping in fighting holes and rocks! I was wrong, the fighting holes are more comfortable. My fiance are both way under 200lbs, and this mattress is like sleeping in a taco. We roll into one another all night long!!! I'm only home 3 months out of the year; thus she is primarily the only one in the bed, and she does not sleep in the middle of the bed. For years we rotated the mattress (single side pillow top), and that doesnt work. We have most recently flipped the mattress to the hard side, and purchased a $400.00 memory foam topper. Nothing seams to work and S&F could care less!! I bought the mattress in late 2010/early 2011 and have been complaining ever since!!

$2000 mattress is two years old.I have been having a problem with it for a year or more. The store I purchased it from, Havertys in Atlanta , would do nothing about it,nor would Sealy when I contacted them direct. Their silly string test does not address the real problem and that is the sides are collapsing.I have contacted both entities numerous times, had technicians come out twice, and they refuse to address the issue. Stay away from all products Sealy, who owns StearnsFoster.. Incidentally, they are, in turn, owned by Tempurpedic.

This is worst money spent on a king bed. No support when sit on edge.Mattress no support only in centre of bed.Not slept good in a year back ache every morning. have not had good night sleep on this bed.Wanted firm mattress and this bed is so uncomfortable was at my age suppose to be last bed we buy, can not afford another one makes me mad will not recommend this bed to anybody who is buying new set.Box spring cheapest ones I have ever seen material was ripped told just use them be ok take to long to order new ones great service. I have joint problems salesperson said great firm bed should never listened to him very upset with this company.

I bought a Stearn and Foster at Sleep Country in Markham Ontario before I moved to the East Coast in 2010. I noticed that I was sinking in and I am only 145 lbs and was sleeping alone. Because there was no Sleep Country in my city and could not shipped it back I did not complained about it. For over a year I am not sleeping on it anymore. Today I decided to read the reviews on it and I am so disappointed to read so much negative review. I should not have listen to the salesperson. It cost me $1600.00 for the matress alone plus box spring and mattress cover came to $2337.82. I still have the bill and I will be complaining to Sleep Country when I go back to Toronto in June. I know they won't do anything about it but I will let them know that I will never buy anything from them again and neither will my family or my friends.

Horrible Horrible Horrible The mattress we purchased Is a sagging horrible back pain in the ... I feel like i have been taken advantage of. My pregnant wife is in pain because of this Mattress. I am not happy. All that money now we have to save up for Another mattress but not from Sealy ever again. How could you do this to people.

I purchased the mattress two years ago based of the presumed great quality and brand name. The salesman at Mattress Giant was horrible and offered limited information but told me that the warranty is for lifetime and covers all defects which convinced me to buy it the same day and have a piece of mind. The warranty was not provided at time of sale and was never mailed to me as he promised. He never returned my calls inquiring about the warranty and when I called to inquire about the sagging of the mattress in the first two years. I am extremely disappointed with the poor quality of the mattress and with the poor service provided by the vendor. O.S.

I purchased a Sterns and Forster mattress a few weeks ago. Both sides of our king side bed has impressions where we sleep. Called Sterns and Fosters customer service and her response was that is normal for a pillow top! Well that is unacceptable . Do not purchase a Sealy product.

We purchased the Sterns and foster Treaty House in 2008. Within months it was sagging on both sides which resulted in sleeping in a hole every night. We spent roughly $2,200. Contacted Sterns and Foster, "have to fill out a claim". Required several pics, drawings, etc. I complied but was not good enough for them so they would do nothing for us on this 10 year warranted mattress. I was dissatisfied in the performance but, even more, I was totally disappointed in the company's integrity. Needless to say, I will never own another Sterns and Foster product. It is interesting to note the furniture store where I purchased the mattress no longer carries Sterns and Foster mattresses for the same reason I will not own another one...BTW this furniture company has several locations in U.S. And Canada so we are not talking about a "mom and pop" operation.

Stearns & Foster Ellie king set, box springs cave in and do not recover. Mattress sags within weeks, 210lbs. Expensive yet worth less than a cheap hotel bed. Sealy is making a quick buck at the cost of the old Stearns & Foster reputation. Sealy is flooding Costco with their sub-standard products. Never again will I buy a Sealy product.

I thougth I was alone with my complaints on the this VERY expensive floor model mattress -$1400.Not soon after sleeping on this for a couple of months, I noticed that the center of the mattress has a sink/indentation that causes you to look as if you are in in a trench in the middle of the bed. There is no recourse because this was a floor model that had no warranty, bought as is.I've never had a problem with a mattress before in my life, so I didn't give it second thought about a warranty because the salesman had such praises for STERNS AND FOSTER!! I am so stressed about this mattress, I can't afford another set.

I have had Sterns and Foster mattresses before, but the new one I bought is pure misery. It offers no support, sagged on the edges within the first week. I haven't had a good night's sleep since I got it. My old mattress which I had for some fifteen years was stil reasonably comfortble. I wish I had kept it.

i bought the best hardest stearns and foster they had,2000 for the mattress.less than 2 months later it has lost all its support,i am 230 lbs,my wife ,130.its like we are on 2 different beds.i even have it on a piece of plywood.it doesn't get any more supportive than that.they tell me that it can't be warrantied because i didn't get their $400 box springs.please do yourself and your wallet a huge favor,and don't buy a stearns and foster or seally product.i read the reviews and figured that only the complainers were on here.that if you had a good experience that you wouldn't write.please save your money.

We bought a Sealy mattress from Mattress Firm after year 1/2 both sides of the mattress sagged. We filed a claim and were given full credit but we had to use the credit at Mattress Firm. We went back to the store we originally purchased from and were talked into another $1200 to upgrade to a Sterns & Foster, now we have $2200 invested in a mattress, after 7 months this mattress is sagging worst then the first, about an inch. We tried to file a claim again and received a letter from Mattress Firm the sag needs to be 1 1/2" to be covered by warranty. The tech that came out to take pictures and measure the sag told us to roll over it with our car. Can you imagine? Shame on Sterns & Foster for such poor quality or maybe Mattress Firm should stop running so many commercials and buy a better quality for their customers. Well I should have known and Mattress Company that tells you to replace you mattress after 8 years was selling poor quality. Living with a backache!!!!