Just Click Beds Reviews - www.justclickbeds.com

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★★☆☆☆
2.3 / 5
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☆☆☆☆☆

“I feel the service received from www.justclickbeds.com...”

Written on: 04/06/2008 by melmd24 (1 review written)

I feel the service received from www.justclickbeds.com was of the poorest quality. The member of staff I spoke to seemed very abrupt on the phone. STAY WELL CLEAR. Had to ring repeatedly to have problem solved - each time I was promised a call back but I didn't receive one. Finally cancelled order and had to wait over 2 months for refund… Read Full Review

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☆☆☆☆☆

“Still waiting for delivery of bed after 12 weeks,...”

Written on: 28/01/2008 by Purdy01 (2 reviews written)

Still waiting for delivery of bed after 12 weeks, original time 4-6 weeks. No contact made, haulage company blamed for not ringing me. I purchase many items over the internet, never had as much trouble as this… Read Full Review

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☆☆☆☆☆

“Justclickbeds were really lovely when i first...”

Written on: 28/01/2008

Justclickbeds were really lovely when i first contacted them to get a bed for my son.When I got the bed and there was a problem with the delivery I contacted them and was told they would get back to me, they didn't!!! When I chased them up I was told that they had sent an email to the supplier and the phone was put down on me. No apologizing for not getting back to me or goodbye. I think they are rude and would never use them ever again or recommend them to anyone… Read Full Review

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☆☆☆☆☆

“Avoid, not worth the wait to save a few pounds.”

Written on: 02/12/2007 by Purdy01 (2 reviews written)

Avoid, not worth the wait to save a few pounds… Read Full Review

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☆☆☆☆☆

“Ordered and paid for a king size selkirk bedstead...”

Written on: 13/11/2007 by cwaddou (1 review written)

Ordered and paid for a king size selkirk bedstead promising next day delivery - eventually phoned the sales team to enquire about the delivery and told that this was not available for next day as advertised. I cancelled the order and requested a refund. Refund promised but still waiting - have raised a dispute with Paypal to resolve this. STAY WELL CLEAR… Read Full Review

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★★★★☆

“Unlike most other contributors, I had no problem with...”

Written on: 25/09/2007 by Mango22 (1 review written)

Unlike most other contributors, I had no problem with Just Click Beds. However, I'm about to make another purchase, so watch this space… Read Full Review

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☆☆☆☆☆

“Just Click Beds should be avoided at all costs.”

Written on: 19/09/2007 by Rawfell (1 review written)

Just Click Beds should be avoided at all costs… Read Full Review

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☆☆☆☆☆

“I will never deal with Just Click Beds again, and I...”

Written on: 17/08/2007 by CSpeakman (1 review written)

I will never deal with Just Click Beds again, and I would never recommend them to a friend… Read Full Review

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★★☆☆☆

“The customer service at Just Click Beds is very poor. ...”

Written on: 26/06/2007 by Trundell (1 review written)

The customer service at Just Click Beds is very poor. My item was ordered on 14th March 2007. Delivery 4 - 7 weeks. It took 13 weeks to arrive, and every time I telephoned the service centre to enquire about the whereabouts of the sofa bed, I was always promised a call back, but they never did. I was even given a delivery time on 2 occasions, which never materialised. Excuses for non delivery were always laid at the manufacturers door. I lost track of how many times I telephoned, and… Read Full Review

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★★★★☆

“After reading the other reviews, I decided the best...”

Written on: 11/05/2007 by kateinez (1 review written)

After reading the other reviews, I decided the best thing to do was confirm my order with both Just Click Beds and Silentnight (the manufacturer) as soon as I noticed the money had left my account. I called Just Click Beds, and I was a little concerned when they could not find my order straight away. They started asking me lots of questions about the order; however, I refused to tell them exactly what I had ordered - that's what I wanted them to tell me. They called me back after about 10… Read Full Review

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★★★★☆

“Although my sofabed was several weeks late, I saved...”

Written on: 20/04/2007 by mrs b (2 reviews written)

Although my sofabed was several weeks late, I saved over £200 on retail prices using this service. I believe the wait may have been down to the manufacturer rather than JustClickBeds (who knows?), and JustClickBeds did answer my queries when I phoned. I would have liked them to have been a bit more proactive (ie phoned me to tell me that the item was late rather than me having to phone them), but saving nearly 30% of the retail price meant I was prepared to put up with this. The logistics… Read Full Review

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☆☆☆☆☆

“I ordered two beds from JustClickBeds, and three...”

Written on: 16/02/2007 by mchope (1 review written)

I ordered two beds from JustClickBeds, and three months later one had arrived and the second never did - it had not been ordered from the manufacturer by them, yet they insisted it had been dispatched to the carrier!… Read Full Review

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★☆☆☆☆

“Agree with the others. Web site stated 3-4 weeks...”

Written on: 11/12/2006 by Russ1000 (1 review written)

Agree with the others. Web site stated 3-4 weeks delivery; took seven. Even then the order was incomplete. Left messages and e-mails but received no reply. Quick to take your money but responses to queries are non-existent.

Go elsewhere to save yourself the hassle… Read Full Review

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★☆☆☆☆

“I was promised my bed in 2 weeks from JustClickBeds,...”

Written on: 16/08/2006 by wendyduddy (3 reviews written)

I was promised my bed in 2 weeks from JustClickBeds, as they had a store locally. Needless to say it took 9 weeks to arrive. All the chasing in the world was pointless, always promising to call back but never did. At one point they even made me call the couriers they use rather than do it themselves! The bed finally arrived but the wrong base, another 9 weeks have gone buy and I'm still waiting for the replacement base… Read Full Review

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☆☆☆☆☆

“Just Click Bed's service _ how about abusive and...”

Written on: 07/02/2006 by hawick (1 review written)

Just Click Bed's service _ how about abusive and unhelpful.
The staff gave us the wrong information about delivery by about six weeks. When we contacted the company to cancel our order the staff, particularly the manager, were beligerent.
When buying on-line from a company you don't know, you rely on some degree of trust.
Wound not recommend anyone buy on-line from this company… Read Full Review

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★★★★★

“Look no further! Just Click Beds...”

Written on: 06/09/2005 by Mrs L Wilkes (2 reviews written)

Look no further! Just Click Beds (www.justclickbeds.com) Online Home Furnishing Store delivered my mattress on time. The delivery company even offered me a time which they managed to keep to… Read Full Review

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☆☆☆☆☆

“Justclickbeds were very fast to take my £489. Their...”

Written on: 22/04/2005 by Berlinsky (1 review written)

Justclickbeds were very fast to take my £489. Their estimated delivery periods (as stated in their invoice) was 6 weeks.
10 weeks later I rang them. They promised to ring back, but never did. I e-mailed - that was a great waste of time. When I finally managed to talk to someone, it took him 2 days to contact the factory and find out that they actually stopped manufactoring the bed I wanted.
If you want a bed - do yourselves a favour - don't use justclickbeds. The only thing that clicks there is… Read Full Review

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