Easyspace www.easyspace.com Reviews

★★★☆☆
3.3 / 5
63% of users recommend this
  • Value For Money

Summary

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★★★★★

“Office 365 domain verification”

Written on: 04/06/2014 by robbertkeddies (1 review written)

I had to configure DNS to verify my domain with Office 365. I had no clue where to start. Easyspace gave me a simple guide with screens for me to configure in Office 365. Couldn't have managed without this… Read Full Review

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★★★★★

“Quick phone call”

Written on: 24/05/2014 by garrykil (1 review written)

Didn't have to spend time pressing all sorts of numbers to get to speak to an advisor and my call was answered quickly. The advisor was very friendly and gave me his name so that I could make a follow up call. Completely the opposite experience to phoning the likes of BT!… Read Full Review

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★★★★★

“Technical Support”

Written on: 20/05/2014 by amcmahon856 (1 review written)

Continue to provide the excellent service you do! Cant think of any improvements to your brill support… Read Full Review

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★★★★★

“My website”

Written on: 20/05/2014 by lauranobble (1 review written)

I have just uploaded my website using the great control panel client. No usernames or passwords. it just works. Great service for a novas… Read Full Review

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★★★★★

“Email”

Written on: 19/05/2014 by lynnerussell (1 review written)

The email setup service is great, so may guides for all devices covered. this was great to issue to my staff as they all use different mobile Operating systems… Read Full Review

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★★★★★

“SSL HELP”

Written on: 16/05/2014 by tomraybould (1 review written)

The SSL helpguides in the controlpanel explained every element of SSL and what it does. Great… Read Full Review

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★★★★★

“A Superb Hosting Company”

Written on: 15/05/2014 by SteveE999 (2 reviews written)

Easyspace is not one of the cheapest hosting services but the support it offers is excellent. If your query is by email they normally respond within 24 hours and if you contact them by phone the service is superb. If you take the excellent service into account there is no better choice in my opinion. Easy to use website even for a novice… Read Full Review

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★★★★★

“Wonderful team”

Written on: 13/05/2014 by mairemcginley (1 review written)

The team at Easyspace are great. I am very fortunate to have a technical expert but he was on holiday and the support team assisted me with my issue on my hosting… Read Full Review

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★★★★★

“Site Files”

Written on: 12/05/2014 by petethedoberman (1 review written)

My website was not displaying correctly, I called support and they advised they were in the wrong location. I called Support and they gave me simple instructions on where they should be. Site now Live. Thanks… Read Full Review

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★★★★★

“Brilliant team”

Written on: 08/05/2014 by bethaitken (1 review written)

The support team are brilliant, I am a designer and have no technical knowledge. I called support to set up my new service. they managed to assist me with no hassle… Read Full Review

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★★★★☆

“Good Solid Service”

Written on: 01/05/2014 by claudioalberto (1 review written)

I have been a customer of Easyspace for over ten years now. I have been provided a consistent and ever increasing level of service. Initially I chose Easyspace for hosting because they could host both my US and non US urls. I then proceeded to register one domain name with them at a then deep discount vs Network Solutions. Their Control Panel is very flexible and powerful, even if the interface is a little clunky. I recommend you review their pricing plans every year before renewal, because you… Read Full Review

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★★★★☆

“Phone support”

Written on: 27/04/2014 by MichaelRose180 (1 review written)

After many years of moving my domains to diferent companies I have returned to EasySpace and so far I am very happy the phone suport is based in the UK and eligible. EasySpace is not the cheapest but you pay for what you get and when you need it !! Another thing I like about this company is giving me the option to buy a new domain and new extension that will be launched in the future that is the same name as mine. Keep doing what you are doing Morgan… Read Full Review

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★★★★★

“Greatly improved support”

Written on: 26/04/2014 by nickweavers (3 reviews written)

Judging by my recent experiences the support has improved enormously. The support staff I spoke to were helpful, took the time to address my problems and questions, and more importantly followed up to make sure I was happy with the resolution/outcome. We have always valued the excellent reliability and up-time we have experienced with the dedicated server hardware and network, but support from Easyspace was seldom satisfactory. I am hoping my recent experience is a sign of permanent… Read Full Review

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★★★★★

“Reliability, Quality & Service”

Written on: 26/04/2014 by tsugi (2 reviews written)

I've used Easyspace basically since it began way back when, and I now host quite a few sites fro clients with them. Generally things run without any need to notice anything - which is good in itself! But it's when things go wrong that you can tell how a company operates... I've had the odd outage of email, and there is a note saying why and that it is getting sorted: and it is. Sometimes it's a set-up issue, or something I need to do to a site - be it a password-protected folder, name… Read Full Review

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★★★★★

“Customer-focused Customer Service ”

Written on: 18/04/2014 by Priority3 (1 review written)

I have had two occasions to contact Easyspace Support recently. The first involved outgoing email failure whilst I was working away from the office with a complex schedule of meetings to attend, so it was a business critical issue. The operative I spoke to checked the server status and very quickly identified that it wasn’t a technical issue at Easyspace. Most support services would have just stopped there. However, he recognised I had a problem situation and talked me through the various… Read Full Review

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★☆☆☆☆

“Cancelled our domain name registration in error.”

Written on: 14/04/2014 by niPerkins1974 (1 review written)

They cancelled our domain name registration in error (they were supposed to be cancelling in e-mail package, and admitted it was their fault). Our e-mails and website were down for 24 hours while this was fixed and we lost several hundred pounds worth of sales. All they offered as recompense for the disruption was a 3 month extension of the domain name registration worth £4.43. I wasn't expecting some huge amount of compensation but that was just insulting. A refund of the £17.71 subscription… Read Full Review

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★★★★★

“Server”

Written on: 11/04/2014 by tblackford (2 reviews written)

At the start of the month I bought Shared hosting with another company, a week later i realised i needed a dedicated server. I found Easyspace. Lastnight I broke all my work and requested a restart, Support done this and all is well. Great company… Read Full Review

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★★★★★

“Permissions”

Written on: 11/04/2014 by micmaclean (1 review written)

I needed permissions applyed so i could use wordpress, I raised a ticket to support and they sent a very prompt reply - Great Service… Read Full Review

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★★★★★

“Simple, reliable and it just works”

Written on: 10/04/2014 by deo160 (1 review written)

they have always helped and have been friendly as can be over email when I have required them. I would recommend them everytime… Read Full Review

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★★★★★

“My Company Domain Name”

Written on: 07/04/2014 by ALPHOTOS (1 review written)

I have just been sent a promo to secure a .photos domain, this will ensure no one can ruin my brand by registering andrealomax.photos. Great service, would recomend this company to anyone… Read Full Review

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