Easyspace www.easyspace.com Reviews

★★★★☆
3.8 / 5
76% of users recommend this
  • Value For Money

Summary

Note from Review Centre -  Easyspace has merged with Internetters, Switch Media and Global Gold. 
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Easyspace www.easyspace.com
Easyspace www.easyspace.com

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★★★★★

“Always Supportive ”

Written on: 27/07/2015 by Maddenx213 (1 review written)

I've been a client of Easy Space for over 10 years now and have always found the team supportive to my needs and issues. Contacting them is easy through their clear and concise control panel interface, something which also provides access to all my services. I have never thought of using another supplier as I get all I need and more form Easy Space, be it in providing a full hosting package or just looking after my domain names. I like the automated renewal facility which ensures I never… Read Full Review

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★☆☆☆☆

“easyspace worst ever host”

Written on: 22/07/2015 by 1961Stafford (1 review written)

avoid this host. their support is very poor, they charge for services which are standard with every other host i've used, and their admin cpanel tools are impossible to navigate… Read Full Review

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★★★★★

“E mail problem...Sorted!”

Written on: 14/07/2015 by wusadloi (1 review written)

The e-mail activation process eluded me, contacted Easyspace support and all was sorted by a superb support guy who worked past closing time and cheerily walked me through the process twice with two different packages...Absolutely Top Notch Service… Read Full Review

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★★★★★

“Friendly, knowledgeable, quick e-mail account set up”

Written on: 07/07/2015 by NathanBailey (1 review written)

For a new business it is an anxious time choosing an ISP - so many negative reviews out there to put you off. I have previously run a business through Skymarket with no problems so chose Internetters over other providers. I am no technical whizz on my computer either and the thought of having to set up my email services online was daunting to say the least. The service I received was very helpful and also quick. The technical support team were very patient and when I had problems connecting… Read Full Review

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★★★★★

“Help ”

Written on: 04/06/2015 by NPSwanton (1 review written)

I am over seas with work and lost all access to my email, I called support and they managed to get it operational on my iphone, thank goodness, I would have been lost with out it… Read Full Review

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★★★★★

“New customer account”

Written on: 02/06/2015 by Evelyncmcg (1 review written)

I have just signed up to the office 365 offering. The guides and help offered by support got me up and running within 24 hours. All my staff now have the full office suite and exchange email. All for a great price from a great company… Read Full Review

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★★★★☆

“Easyspace - a service you can depend on”

Written on: 23/05/2015 by Cesvette (1 review written)

I have used Easyspace for nearly 15 years and will always recommend their support, configuarion and build services. Having also tried a number of the less expensive services as you do over time I can only confirm you get what you pay for and realibility in your host provider is what you get with easyspace. Security is also a major factor and at times when wanting to try innovative none standard tools or solutions that may not sit within the esayspace list I can accept the reasons for… Read Full Review

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★★★☆☆

“Easyspace - mostly easy!”

Written on: 12/05/2015 by rt1234 (1 review written)

Easyspace. As a domain registrar, which is our primary use of facilities, all the basic stuff is in place making domain registration straightforward, their are a few small inconsistencies in the experience from the web interface though, such as searching for a domain name once logged in takes you to another search page rather than returning results. The process for .io domains really needs to be improved, as it has gone through a broken online registration phase, and now moved to a 'call us'… Read Full Review

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★☆☆☆☆

“Support Non-existant”

Written on: 05/05/2015 by Bazini (1 review written)

Had problems ftp'ing to my site recently. It won't accept incoming connections. Tried emailing Easyspace support twice and after 5 days haven't heard a thing. Shame is I'm stuck with them for another two years but can't update my website. They are really about the worst web-hosting company I have ever used and wouldn't recommend them to an enemy let alone a friend. I could ring them but last time was stuck holding for ages and felt that I had wasted my time. If you want web-hosting I would say… Read Full Review

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★★★☆☆

“Gone for ever?”

Written on: 01/05/2015 by Keeplooking (0 reviews written)

Maybe it was too long I left the files inactive and in addition to feeling disapointed they were no longer accessible, I felt slightly unconvinced. Support found my reference ok and said they looked for what I wanted but it would have been good if they gave me something that really was convincing, like a footprint… Read Full Review

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★★★☆☆

“Lost for ever?”

Written on: 01/05/2015

I suppose I had left my domain files inactive for too long to expect support to find them for me, but in addition to deep disapointment I felt slightly unconvinced and would have liked something to make me feel they really were unretrievable… Read Full Review

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★☆☆☆☆

“Incompetent and Unprofessional”

Written on: 19/03/2015 by HWinkler (2 reviews written)

Switch Media is deliberately misleading its customers: for several years they say on their invoices that after payment, one has to inform '[email protected]' about the payment. If you do that, the email will 'bounce' back to say that this email address is not in use. And this has been so for several years now. So, if Switch Media themselves can not keep their own system up to date, they expect us to trust them with ours?… Read Full Review

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★★★★★

“Customer Services”

Written on: 26/02/2015 by mattgoodwell (1 review written)

I love the customer services team, they are always at the end of the phone to assist with any issue i have… Read Full Review

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★★★★★

“Email”

Written on: 23/02/2015 by jimmyfuller (1 review written)

I have just added email to my iphone, what a great set of instructions… Read Full Review

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★★★★★

“great company”

Written on: 23/02/2015 by lee_murphy (1 review written)

I have been a customer now for over 7 years and for the first time ever I contacted support today, they staff are friendly and solved my issue… Read Full Review

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★★★★★

“Simple Fast & effective”

Written on: 18/02/2015 by williamtownend (1 review written)

The service and support are brilliant, I have been a customer for the last 6 years and the service has never been offline… Read Full Review

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★☆☆☆☆

“They don't work weekends”

Written on: 14/02/2015 by StephenLeather (1 review written)

Heaven help you if you get a problem on Saturday and Sunday because they don't answer the phone or reply to emails over the weekend. I've had several problems with my email and it always seem to happen over the weekend. At the moment they are telling everyone that my email address doesn't exist, which is causing em all sorts of problems. Today's Saturday but I won't be able to resolve it until Monday. It's a nightmare! I'm going to find another provider ASAP I rue the day that Internetters… Read Full Review

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★★★★★

“Review by Locateus”

Written on: 12/02/2015 by Jonathanc349 (1 review written)

I recently had to resolve a situation with a client and had to use my Control Panel which I had not used in several months and was remarkably surprised to see some major changes to its functionality and look. I found it very easy to use and love it's new look… Read Full Review

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★★★★★

“Professional and recommended”

Written on: 29/01/2015

We have used Internetters for many years and can recommend them without hesitation. Customer service is excellent, Control Panel allows full management of details and the auto renew facility takes care of dodgy memories… Read Full Review

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★★★★★

“Excellent Support”

Written on: 27/01/2015 by RedPete (1 review written)

After just joining a new company I noticed that the SSL certificate was expiring in the next week. Getting access to the account was very easy whilst still maintaining high levels of security. The installation of the certificate was also handled by Easyspace support and was by far the most pleasant experience that I have ever had within my 15 years of running various ecommerce projects. Thanks guys!… Read Full Review

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