Easyspace www.easyspace.com Reviews

★★★★☆
3.8 / 5
76% of users recommend this
  • Value For Money

Summary

Note from Review Centre -  Easyspace has merged with Internetters, Switch Media and Global Gold. 
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★★★★★

“Awesome technical support”

Written on: 27/10/2017 by DavidDWinter (1 review written)

All I was looking to do was add SSL capability to one of my domains and I didn't pay a lot for that privilege, what I did get was absolutely awesome technical support in setting it up. There are cheaper companies out there when it comes to purchasing domains and hosting but the support you get is second to none from Easyspace and I can't fault them. Highly recommended… Read Full Review

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★★★★★

“Excellent home for my domains”

Written on: 13/10/2017 by Andersenfd252 (1 review written)

I've been buying my domains from Easyspace since 2004 and have always found them to provide good value and excellent support. I would recommend them unreservedly… Read Full Review

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★★★★★

“Helpful and friendly”

Written on: 07/10/2017 by Warrenpn7 (1 review written)

When I contact Easyspace I always get a friendly and helpful voice at the other end. It's great that it's a real person and not an overseas call centre. The best thing is that they'll email the advice or details they've given you so you can refer to it again. I like their informality - it puts me at my ease as I'm not totally computer savvy. Perhaps the only downside of a phone call is that you have to listen to instructions and press numbers but compared with some sites it's very speedy… Read Full Review

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★★★★★

“The don't hard sell!”

Written on: 28/09/2017 by LucyH2 (1 review written)

Very good service. Great customer relations with jokes! I rang up to cancel a part of the service I didn't need and they just listened and acted on it. No hard sell or persuasion. Did what I wanted first time… Read Full Review

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★★★★★

“Professional - this company work with you”

Written on: 19/09/2017 by xePatton87 (1 review written)

I have many years of experience in the IT industry and I rent different services from different companies so now I can really appreciate a good provider. This review is not about how others are bad but how easyspace.com is excellent. My luckiest day was when I found this company (easyspace.com - Iomart). I had no idea how they will work out at the first. Luckily you no need to make a long-term commitment - you can cancel your service at any time but you will not because it just works. What you… Read Full Review

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★☆☆☆☆

“Terrible terrible”

Written on: 18/09/2017 by Rosa315 (1 review written)

They are really useless!! the 24 hour support center is inexistent!!! They switched off our website abecause we did not pay one last invoice (we have been their client for 13 years!!). and now they do not seem to be capable of switching it back on as the file they had does not load properly!!!! Unbelievable. we are moving to other providers… Read Full Review

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★★★★★

“Perfect Customer Service - a credit to Easyspace”

Written on: 29/07/2017 by Ribba90555 (1 review written)

To whom it may concern in Easyspace Senior Management: Website hosting Support Services are - in my opinion - first-class customer representatives and a credit to Easyspace. At the beginning of this week I had an issue on my website hosting service and contacted Support, and throughout the week this has been sorted by two of their staff. I speak as a Company Director in Aerospace where I am the Boss in a very stressful customer-led environment; the two staff members that responded to my… Read Full Review

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★★★★★

“Pleasant Knowledgeable Named Support Personnel”

Written on: 07/07/2017 by Anahi189 (1 review written)

I've had an awkward problem or two with the setup of my account and the support people have been swift and helpful with arranging to correct all the issues I found, or had created myself due to my lack of skill in using their control panel. I am now more capable of using their systems, especially as they are upgrading parts of it to make things easier for a person like me to understand and use it. Very pleased with the interactions with the staff and the speed of their replies… Read Full Review

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★★★★★

“Office”

Written on: 18/05/2017 by Bobwilson1990 (1 review written)

I couldn't get office 365 working with my domain. Support set the dns and all is well Great company… Read Full Review

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★★★★★

“Simple, Quick & Professional”

Written on: 12/05/2017 by mortzn (1 review written)

I came across EasySpace when looking for a cheap dedicated server, I read a number of reviews from people stating how they received poor customer service, however I figured I'd take the chance considering how good value their hosting options were and their rolling monthly contracts. Suffice to say, I can in all good conscience say that the bad reviews are total nonsense, I have had dealings​ with multiple providers and can say this is by far one of the best experiences I've had for setup… Read Full Review

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★☆☆☆☆

“Avoid at all cost”

Written on: 11/05/2017 by Alenak240 (1 review written)

Tech support is no better than goggling yourself and customer support is shockingly bad. These guys are just now interested. They are however initially cheap but snare you in with a near impossible termination. Even are renewal time its was very difficult to leave. I have gone as far as contacting my bank to, under no circumstances, release a penny to this company. I advise to avoid these guys at all cost… Read Full Review

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★★★★★

“Thanks for your support”

Written on: 29/04/2017 by sun-lounger (1 review written)

Hi Easyspace Support. Very happy with the help you gave me with changing the domain name administrator from my son to me. Also, first class support in enabling me to recover 356 quarantined messages. I appreciate that it can't be easy dealing with customer problems during a transfer of domain name. I don't know yet if all is now working completely as it should, but I am optimistic that if any further problems crop up, I will get good support from you… Read Full Review

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★★★★★

“Very prompt service and action”

Written on: 20/04/2017 by SincereMcGrath331 (1 review written)

Having got to my desk I discover that my email is not working. After doing some investigation and tests, I call EasySpace technical support for their help and advice. My call is answered quickly and dealt with professionally. Approximately an hour later my email is working perfectly again. All the emails sent during the period which I could not collect them, came through and I was able to get on with my work. Between my initial call and the problem being resolved, EasySpace kept me up to date… Read Full Review

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★★★★★

“Successful Renewal & Reduced Costs”

Written on: 13/04/2017 by jwaltonsmith (1 review written)

I have used Switchmedia to host a site for my company for the past 3-4 years. Given that I am now reducing my work activities, the service I had been using was too much for my needs; i.e. I did not need a website as such, only email hosting. I made the call yesterday (12 April). The person I spoke to attended to my requirements in a prompt & efficient manner, the call taking less than five minutes and resulting in my costs for the current year being reduced by almost £100. I would certainly… Read Full Review

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★★★★★

“Easyspace, powerful pre built dedicated servers are a...”

Written on: 16/02/2017 by LatestSale (1 review written)

We always say that the best way to judge a company is not by what happens when things go well but rather what happens when things go horrendously wrong. The fact is, building websites and maintaining them is getting trickier by the month. New applications, new plug ins and gadgets, new functionality, these always take up so much room on your server as well as demands for seamless working that it becomes difficult to manage. So it is great to have Easyspace, a British technology company on hand… Read Full Review

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★★★★★

“Help and advice with migrating an old website ”

Written on: 08/02/2017 by Valfidd (1 review written)

I was amazed to have kind and patient help with the migration of my website to a new Windows server from an old Linux server. I needed a lot of help to understand and to connect with the new server. The answers to my questions were quick and the staff seemed to be in action day and night!… Read Full Review

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★★★★★

“Excellent service”

Written on: 01/02/2017 by Dorothydorothypoiuyt (1 review written)

 I had a very complicated query that involved renewal of various domains, management of said domains, security settings, setting up email addresses, and the purchase of new domains. As if that wasn't enough, I was merging two accounts! The person I dealt with  made the whole process seamless. I've used Easyspace for about 15 years, and am thrilled to stay loyal to them. Great service. Great prices. Very friendly and no nonsense. Special mention for the person I dealt with who went above and… Read Full Review

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★★★★★

“Fast Awesome Service”

Written on: 25/01/2017 by Cheyannea307 (1 review written)

Great customer support, my case was a little unusal and it was sorted first time, without fuss like 1&1 where I have given up. First class already recommended you on Facebook. We recievied our support by email, and it was just straight to the point. Cheers guys will use you for all our internet needs… Read Full Review

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★★★★★

“Buying more domains on the phone”

Written on: 17/01/2017 by philjones.com (1 review written)

The staff are polite, friendly and professional. I have already recommended Easyspace to others form previous interactions over the years. I have bought a couple of domains in the past and the service level is even better now. Never had a problem. I use them for personal and for business under different accounts and have no problems using Easyspace. If they don't know something they will go and find out and call me back - as all companies should. The only thing I can spot that would improve… Read Full Review

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★★★★★

“Server migration”

Written on: 04/01/2017 by GerryKincaid (1 review written)

Excellent and prompt support. Migration implemented and website back up within hours. I was informed of the process and updated via email until the work was completed… Read Full Review

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