written by on 05/03/2010
we've been doing up some properties and were looking online for everything but ended up going to magnet for our kitchen. must say we were impressed with there quality and prices. only took a week for delivery of the units which was good as we were on a tight time scale.
written by on 22/06/2009
Purchasing our kitchen from the Basingstoke branch of Magnet we had nothing but excellent service, as we were fitting the kitchen ourselves they gave excellent support and were told to contact them anytime if we got a snag.
The design of the kitchen was also to our complete satisfaction.
On finding one of the cupboard doors had warped, a replacement was delivered the next day. Basingstoke branch were helpful and gave us as much time as we needed over the decisions involved in getting the best out of our new kitchen.
Delivery dates and times were honoured.
written by on 09/08/2008
If it hadnt been for Customer Services i would have asked Magnet to take the kitchen back, and give me a full refund because the Branch Manager seemed like they couldnot have cared less
written by lesleyiain on 29/01/2008
In-Design Scotland installed our Magnet kitchen they were so easy to deal with. We decided on a kitchen from them because they offered a discount on the Magnet kitchen we were looking for and according to their web which took a lot of searching (www.indesignscotland.co.uk) site they offered to look after our kitchen from start to finish. To begin with they sent out a designer to talk to us about our kitchen and what we wanted (no sales person so far) they then sent an email with the price of our kitchen. The fitter and electrician then came out after we accepted the price and checked the kitchen drawing (still no sales person). We had the kitchen installed and the sales person then visited us to make sure the kitchen had been fitted to our satisfaction and left a bottle of white wine and a bouquet of flowers. Is this normal. The kitchen is fantastic.
written by tonyapj on 22/12/2007
Doncaster Magnet was a dream! No problems what-so-ever. Our designer was great! She drew out our design by hand, 3D perspectives - the lot, no computer 'cheating'. Expert knowledge, and at a fair price too.
written by johnnybloo on 27/12/2006
We've now had 3 kitchens from them, and we've been very pleased with all of them. They seem good value for money. The cabinets come already constructed and they are relatively easy to fit, and the main reason we buy Magnet kitchens is because you can do it yourself. Fitting doors and drawer fronts is a breeze. No complaints really, but judging by the other comments here it would seem to be better to either do it yourself or employ a builder to fit the kitchen for you. We've always found the sales staff very helpful, although I would never bother with a designer, as we used one for our first kitchen and he was useless - albeit free.
written by on 10/02/2010
I purchased a magnet kitchen from the Orpington shop just before christmas 2009, i am over the moon!
Overall i spent £10,000 - slighlty more expensive than elsewhere (i had quote from moben, john lewis), but quality and service i have experienced makes all worthwile.
My kitchen is great- good quality and layout- credit due to my designer and the kitchen fitters- all very professional and precise.
Quality of units are brilliant- very strong and pan draws are great.
Would buy from them again.
written by luddite girl on 19/03/2009
Magnet Kitchens provide the personal service and expertise you'd expect from a small local business with the back-up of a national organisation. Good range and knowledgeable staff. Robustly constructed units and really good value for money. The people get to know you and really couldn't be more helpful.
written by on 30/10/2008
I think it's important to give credit where it is due. I was very happy with Magnet. I had a few adjustments post contract and they accommodated us before fitting. The fitters were courteous even though we could tell they were busy. I was happy.
written by martyn cresswell on 27/08/2008
Having read a number of MAGNET complaint stories we believe we avoided most of these issues by simply recognising in our dealings who the best in house designer was and accepting in their professional opinion who was the best installer they would personally recommend and were we prepared to wait for that person to be available.
We should also add that the designer had 2 years previously assisted in designing our bedroom furniture scheme and also chose a excellent fitter.
So people not the product can make can make or break your dream, choose carefully!
written by helen holroyd on 24/06/2008
After visiting all the kitchen shops in the area and getting several quotes we decided to go ahead with Magnet..Peterborough. We were very happy with the service we received from Magnet,from design to fitting and most of all we love our new kitchen,
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