Simply Games Reviews - www.simplygames.com

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★★★★★
4.8 / 5
95% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Please note, this company underwent new management in January 2007. If you would like to leave a review relating to an experience dated BEFORE January 2007, please visit this alternative listing.


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★☆☆☆☆

“They don't answer emails and they don't ship”

Written on: 11/11/2011

They don't answer emails and they don't ship your order even after them sending you emails saying it has been shipped, complete scam. Don't be fooled into thinking you will get games early from them as they will give you a load of excuses why your order has not arrived and all of them lies. I also had to open a paypal dispute to get my money back and it took two weeks to get it back even though i had never even received my order. Avoid them like the plague… Read Full Review

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★★★★★

“Great price, great customer service, speedy delivery”

Written on: 20/10/2011 by Dside17 (1 review written)

I wanted to buy Football Manager 2012 for the PC and so did an online price comparison. It was during that process that I found simplygames.com which was a website about which I was previously unaware. simplygames.com had the best price around for the game, however as I had not heard of the site before, I was a little wary. It was also extremely important to me that I received the game by its release date of 21 October 2011. So I emailed simplygames.com, explained what game I was looking to… Read Full Review

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★★★★★

“Sony PS3 Official DualShock 3 Wireless Controller (White)”

Written on: 12/07/2011 by Essex_Hal (2 reviews written)

I was looking around for a long time to find some wear what had a white controller in stock.I then come a cross simplygames.I had never herd of them before so i was a bit 50/50 from buying from them.I looked around at reviews and most of the ones i see were all good.I did see 1 or 2 bad ones mainly to do with stock check and delivery.So i emailed them to check they had the item in stock and with in 5min i got a reply from someone saying yes they have it in stock.So i went ahead and payed for it… Read Full Review

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★☆☆☆☆

“Game was promised to be despatched within 24 hours,...”

Written on: 04/04/2011

Game was promised to be despatched within 24 hours, yet has still not been dispatched a week later, despite the item being listed as in stock. Customer service was terrible, and rarely even answered the phone… Read Full Review

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★★★★★

“I have never heard of this site until I came across it...”

Written on: 30/03/2011

I have never heard of this site until I came across it a couple of days ago, so was a bit sceptical. However, the service I have received has been class. I ordered a game on Tuesday morning and it got despatched the same day and I received it on the Wednesday morning. Oh and they're are the cheapest around by far… Read Full Review

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★★★★★

“Purchased the Wii balance board and Wii plus from...”

Written on: 10/02/2011

Purchased the Wii balance board and Wii plus from Simply Games on a Sunday and it arrived on the Tuesday. Excellent delivery and excellent product. Would definately recommend to anyone… Read Full Review

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★★★★★

“I bought a Wii for the family for Christmas on eBay...”

Written on: 20/12/2010

I bought a Wii for the family for Christmas on eBay and needed some games to keep us amused over the holidays. I found this website and read the reviews. I was a bit weary to purchase from this vendor as there are some bad reviews, but I did order and I can only sing their praises. I ordered on Thursday, parcel arrived Saturday, despite the bad weather. Item is perfect, well packaged and cheaper than everywhere else. I am very pleased. And yes, I will order from them again and recommend… Read Full Review

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★★★★★

“Ordered an item that was £20 cheaper than any other...”

Written on: 30/11/2010

Ordered an item that was £20 cheaper than any other site,order was received on the next working day and was on a free delivery system.Excellent service considering the time of year & poor weather conditions.Would highly recommend this site for excellent service/value for money.
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★☆☆☆☆

“Purchased wii fit plus and balance board and wished I...”

Written on: 22/11/2010

Purchased wii fit plus and balance board and wished I had looked further into this company before purchasing this item. Not the same board as described or shown in the pictures online. Customer services said they would send out the right one but still waiting. After reading a previous review about suspected reconditioned boards being sent, I inspected the one I was sent and this is true in my case also. Signs of surface wear, black marks to power button and deep scores to the plastic at the… Read Full Review

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★★★★★

“Having read some reviews I was expecting a bit of a...”

Written on: 02/11/2010

Having read some reviews I was expecting a bit of a wait, but received it the next day.

Cheaper than any where else.

Totally happy, and will use again… Read Full Review

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★☆☆☆☆

“I have never received my order and customer service is...”

Written on: 10/09/2010

I have never received my order and customer service is abysmal. Incorrect information was given, the tracking system is ineffectual and receiving a reply to an email can take weeks, or it may never arrive at all. Personally, I would not use the site again. Simply Games may be a little cheaper than other companies, but they are just too unreliable and do not seem to be bothered about customer satisfaction… Read Full Review

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★☆☆☆☆

“Ordered Tiger Woods PGA Tour 11 for PS3 thought the...”

Written on: 23/07/2010

Ordered Tiger Woods PGA Tour 11 for PS3 thought the bargain was too good to be true, eight pounds cheaper than elsewhere.... wait for it, was sent the wrong region, allowed me to play for 7 days without entering the code in, after 7 days I tried to enter the code on the original box to find out I was sold the wrong region game, cannot play the game anymore! Wrote to simplygames and am still waiting for refund after sending this back to them recorded delivery. Watch this space… Read Full Review

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★★★★★

“Very pleased with this company so far. I order a ps3...”

Written on: 25/06/2010

Very pleased with this company so far. I order a ps3 consolle and it was shipped the same day and i recieved it the next. I pre-ordered Harry potter at the same time and it arrived this Wednesday (2 days before release!) If they can keep this level of service up then i will definately go back for all of my new release orders and xmas shopping!… Read Full Review

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★★☆☆☆

“Recently purchased a Wii Fitness Board from Simply...”

Written on: 04/06/2010

Recently purchased a Wii Fitness Board from Simply Games, on opening it I noticed there were several scratches and dirty marks on it. Rung customers services who did replace it with another which wasn't in much better condition.
Got the definate impression that both boards had previously been used and had possibly been reconditioned for resale, although they are advertised as new.
I wonder if this is why they are so cheap.........

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★★★★★

“Had the Wii bundle I was looking for. Good price....”

Written on: 18/05/2010

Had the Wii bundle I was looking for. Good price. Excellent delivery, on time within a 1 hour specified window (no waiting around the whole day). Constant email updates of order progress and delivery schedule… Read Full Review

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★★★★★

“Ordered My game for the Xbox 360 ( Bioshock 2) on...”

Written on: 21/04/2010

Ordered My game for the Xbox 360 ( Bioshock 2) on sunday and it was delivered on Tuesday Morning. Now that is really good. Ordered some other ganes from Amazon at the same time and have not arrived. Would use again… Read Full Review

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★☆☆☆☆

“I returned items as they were not what I was...”

Written on: 01/04/2010

I returned items as they were not what I was expecting. I checked the cost of returning these items with customer services and was told a certain amount, so went ahead and returned the items using the courier company they organised. However once I the money was refunded I realised they had taken more money off for postage and included a "collection charge" that they had never mentioned. Absolutely rubbish and misleading customer service. Use anyone else before using simplygames… Read Full Review

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★☆☆☆☆

“l bought games about 1 week age ”

Written on: 11/01/2010

l bought games about 1 week age
l didnt get yet mygames and nobady answer when l call custumer service… Read Full Review

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★☆☆☆☆

“I just ordered from Simply games for the first time &...”

Written on: 11/12/2009

I just ordered from Simply games for the first time & there certainly won't be a second time. Two of the games were in stock but neither have been dispatched within 24hrs as promised by the website. When I queried that one of the in stock games was still not authorised they sent me an e mail cancelling the remainder of my order but not responding to my original question. I've just checked the site & one of the games they cancelled is still being advertised as in stock. Their customer service… Read Full Review

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★★★★★

“very good website i got my Turtle Beach PS3 Headset...”

Written on: 12/11/2009 by Mr Allan Shearer (2 reviews written)

very good website i got my Turtle Beach PS3 Headset Ear Force P21 in two day's and i live in scotland Despatched within 24 hours and the headset is well worth the prise...
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