Simply Games Reviews - www.simplygames.com

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★★★★★
4.8 / 5
95% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Please note, this company underwent new management in January 2007. If you would like to leave a review relating to an experience dated BEFORE January 2007, please visit this alternative listing.


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★★★★★

“Having read some reviews I was expecting a bit of a...”

Written on: 02/11/2010

Having read some reviews I was expecting a bit of a wait, but received it the next day.

Cheaper than any where else.

Totally happy, and will use again… Read Full Review

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★☆☆☆☆

“I have never received my order and customer service is...”

Written on: 10/09/2010

I have never received my order and customer service is abysmal. Incorrect information was given, the tracking system is ineffectual and receiving a reply to an email can take weeks, or it may never arrive at all. Personally, I would not use the site again. Simply Games may be a little cheaper than other companies, but they are just too unreliable and do not seem to be bothered about customer satisfaction… Read Full Review

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★☆☆☆☆

“Ordered Tiger Woods PGA Tour 11 for PS3 thought the...”

Written on: 23/07/2010

Ordered Tiger Woods PGA Tour 11 for PS3 thought the bargain was too good to be true, eight pounds cheaper than elsewhere.... wait for it, was sent the wrong region, allowed me to play for 7 days without entering the code in, after 7 days I tried to enter the code on the original box to find out I was sold the wrong region game, cannot play the game anymore! Wrote to simplygames and am still waiting for refund after sending this back to them recorded delivery. Watch this space… Read Full Review

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★★★★★

“Very pleased with this company so far. I order a ps3...”

Written on: 25/06/2010

Very pleased with this company so far. I order a ps3 consolle and it was shipped the same day and i recieved it the next. I pre-ordered Harry potter at the same time and it arrived this Wednesday (2 days before release!) If they can keep this level of service up then i will definately go back for all of my new release orders and xmas shopping!… Read Full Review

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★★☆☆☆

“Recently purchased a Wii Fitness Board from Simply...”

Written on: 04/06/2010

Recently purchased a Wii Fitness Board from Simply Games, on opening it I noticed there were several scratches and dirty marks on it. Rung customers services who did replace it with another which wasn't in much better condition.
Got the definate impression that both boards had previously been used and had possibly been reconditioned for resale, although they are advertised as new.
I wonder if this is why they are so cheap.........

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★★★★★

“Had the Wii bundle I was looking for. Good price....”

Written on: 18/05/2010

Had the Wii bundle I was looking for. Good price. Excellent delivery, on time within a 1 hour specified window (no waiting around the whole day). Constant email updates of order progress and delivery schedule… Read Full Review

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★★★★★

“Ordered My game for the Xbox 360 ( Bioshock 2) on...”

Written on: 21/04/2010

Ordered My game for the Xbox 360 ( Bioshock 2) on sunday and it was delivered on Tuesday Morning. Now that is really good. Ordered some other ganes from Amazon at the same time and have not arrived. Would use again… Read Full Review

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★☆☆☆☆

“I returned items as they were not what I was...”

Written on: 01/04/2010

I returned items as they were not what I was expecting. I checked the cost of returning these items with customer services and was told a certain amount, so went ahead and returned the items using the courier company they organised. However once I the money was refunded I realised they had taken more money off for postage and included a "collection charge" that they had never mentioned. Absolutely rubbish and misleading customer service. Use anyone else before using simplygames… Read Full Review

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★☆☆☆☆

“l bought games about 1 week age ”

Written on: 11/01/2010

l bought games about 1 week age
l didnt get yet mygames and nobady answer when l call custumer service… Read Full Review

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★☆☆☆☆

“I just ordered from Simply games for the first time &...”

Written on: 11/12/2009

I just ordered from Simply games for the first time & there certainly won't be a second time. Two of the games were in stock but neither have been dispatched within 24hrs as promised by the website. When I queried that one of the in stock games was still not authorised they sent me an e mail cancelling the remainder of my order but not responding to my original question. I've just checked the site & one of the games they cancelled is still being advertised as in stock. Their customer service… Read Full Review

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★★★★★

“very good website i got my Turtle Beach PS3 Headset...”

Written on: 12/11/2009 by Mr Allan Shearer (2 reviews written)

very good website i got my Turtle Beach PS3 Headset Ear Force P21 in two day's and i live in scotland Despatched within 24 hours and the headset is well worth the prise...
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★★★★★

“Nintendo wii, games and accessories ordered for the...”

Written on: 07/11/2009

Nintendo wii, games and accessories ordered for the kids christmas on Thursday, delivered the next day. No hassle, no mistakes. As far as I'm concerned this is what internet shopping should always be like… Read Full Review

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★★★★★

“Excellent service! Very fast delivery and always kept...”

Written on: 06/11/2009

Excellent service! Very fast delivery and always kept informed by e-mail of how the order was going. Will definitely use again… Read Full Review

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★★★★★

“V Good price inc the delivery & arrived next day. ”

Written on: 10/10/2009

V Good price inc the delivery & arrived next day.

Also liked the option to receive email via my Google account & not direct from the company. (No evidence that they would spam after the sale, but do like to protect my privacy !)

10/10… Read Full Review

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★★★★★

“BRILLIENT! I pre-ordered my Sony PS3 Slim from...”

Written on: 03/09/2009 by Games4Hollie (1 review written)

BRILLIENT! I pre-ordered my Sony PS3 Slim from SimplyGames.com and recevied it as promised on the day of release. The product was really well packaged (in a proper cardboard box, not a plastic wrapper like others use). The price was one of the best I could find online and the other bits I bought also arrived on time and packed well. I would definately use this company again… Read Full Review

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★★★★★

“Absolutely no problems with Simply Games- ordered late...”

Written on: 11/05/2009 by CraigieBoy (1 review written)

Absolutely no problems with Simply Games- ordered late Friday, delivered Monday afternoon (as advised) and everything in full working order. Cheapest price we could find (for Wii Fit ans accessory pack) and every promise was kept… Read Full Review

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★☆☆☆☆

“ I ordered a PS2 game from Simply Games at end Jan...”

Written on: 11/02/2009 by hellsbells1966 (1 review written)

I ordered a PS2 game from Simply Games at end Jan and their website stated in stock. It is now 11th Feb and item still not arrived and now the website is stating out of stock?. I have sent an email asking them to clarify that they can deliver to me the item this week, or I want a refund and to cancel order? I am still awaiting a reply so have sent another email again asking for a response and I am now if this fails to work going to use Mastecard to intervene .
I am a sales rep and… Read Full Review

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★★★★★

“i saved £15 on a new released game it was despatched...”

Written on: 24/11/2008 by Martyn119 (1 review written)

i saved £15 on a new released game it was despatched the following day and i recieved it within 2 days… Read Full Review

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☆☆☆☆☆

“Ordered a Wiimote from Simply Games on the friday, not...”

Written on: 08/10/2008 by davep24 (1 review written)

Ordered a Wiimote from Simply Games on the friday, not received after five working days, contacted them only to be told i have to wait another five for them to contact royal mail. After ten days contacted them again and not heard much since. Also Amazon and play don't seem to have much trouble with royal mail?… Read Full Review

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★★★★★

“I would just like to say what a brilliant service I...”

Written on: 01/03/2008 by chelseasteve (1 review written)

I would just like to say what a brilliant service I have just had from Simply Games. I personally would recommend them to anyone and everyone.

Not able to find a PS3 60Gb, I eventually came across Simply Games. I had read some negative reviews, so I was unsure what to do. Well, I'm glad I ordered from them. Brilliant is the only word I can say!!

My PS3 60Gb was ordered, and I was told 24 hour delivery... After 23 hours the postman was knocking on my front door and the 2 games I also ordered… Read Full Review

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