Simply Games Reviews - www.simplygames.com

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★★★★★
4.8 / 5
95% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Please note, this company underwent new management in January 2007. If you would like to leave a review relating to an experience dated BEFORE January 2007, please visit this alternative listing.


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★★★★★

“Excellent as ever!”

Written on: 09/01/2021 by GregDBrad (1 review written)

Value, quick delivery, only issue I have is that the deals are that good they can be sold out before I get to them!!… Read Full Review

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★★★★★

“Fantastic games shop”

Written on: 03/01/2021 by MercedesWood (1 review written)

Fast delivery, well packaged, easy to use site. Variety of games and formats ( ie. Ps4/ Xbox, Nintendo switch) and prices are great. Easy to find what your looking for. Would definitely recommend to family and friends, I used this site after being recommended by a friend myself. Overall very satisfactory purchase… Read Full Review

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★★★★★

“Great service, great price, next day delivery”

Written on: 03/01/2021 by Azelius (1 review written)

After looking online for a while I found simply games was selling the game I was looking (persona 5 royal) for by far the cheapest that I could find plus free delivery, I hadn't heard of them before but a quick search showed they were legit so I went ahead and ordered the game, it arrived the next morning first class royal mail totally chuffed with the buy and as I say by far the cheapest I could find infact I could actually make money on it if I took it into cex as they offered more in trade… Read Full Review

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★★★★★

“X Box series-s”

Written on: 02/01/2021 by Acbrown66 (1 review written)

I had been trying to source Xbox series-s for my son's Christmas with no luck. I saw availability on Simplygames on Christmas Day so placed an orde. To be honest I hadn't heard of Simplygames so googled the reviews and they were excellent. We received the order on the first working day after Christmas which was great. Well packaged and delivered by DPD within a 1hour time slot. Most importantly, my boys are delighted with their new consoles! I would definitely use the company again and have… Read Full Review

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★★★★☆

“Good with a hiccup. ”

Written on: 02/01/2021 by lewiscole (1 review written)

I ordered an 'XBOX' on Christmas Day, the console was marked at recommended retail price which I appreciated as many retailers are inflating their sales prices of the next generation consoles. The console arrived on the 29th Dec with DPD (which is the best courier imo) with no additional delivery charge. I also emailed asking what the delivery estimation for my console would be as it was the Christmas period and Simply Games got back to me very quickly once everyone had returned to work from… Read Full Review

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★★★★★

“Excellent. Bought my item a few days before Christmas...”

Written on: 01/01/2021 by 278Porter (1 review written)

Excellent. Bought my item a few days before Christmas and it arrived almost immediately. Was very impressed. Happy with the price and free delivery, too. Would recommend… Read Full Review

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★★★★★

“Perfect Purchase From Start To Finish”

Written on: 30/12/2020 by Ogle317 (1 review written)

This online gaming store is just simply the best when it comes to purchasing anything game related. I have recommended Simply Games to many friends and family. Even though I was anxious, doing last minute shopping, I put my trust in them and they truly delivered, as promised, on Christmas Eve. You've made this family very happy and gained lots of new customers. Thank you from the bottom of my heart!… Read Full Review

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★★★★★

“Fast efficient delivery”

Written on: 29/12/2020 by Trouble236 (1 review written)

Very reliable delivery and item was exactly how described. … Read Full Review

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★★★★★

“Amazing Experience ”

Written on: 27/12/2020 by Gildens (1 review written)

What an unbelievable service supplied by SimplyGames. I found your company via an online tech magazine and registered my interest in buying an Xbox Series X. A week later on 18th December I received an email to say it was available to purchase. Knowing how scarce they are I was sceptical but did not need to be. I received an immediate confirmation email and was told the order would be despatched by 23 Dec and received by 24 Dec. On 21 Dec I emailed Customer Services who replied within 10… Read Full Review

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★★★★★

“Perfect!”

Written on: 26/12/2020 by Jackspot (1 review written)

Perfect Only company to fairly assign stock to customers who subscribed to email notifications… Read Full Review

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★★★★★

“Xbox X for Christmas”

Written on: 26/12/2020 by Jesse70 (1 review written)

I'd registered my interest in an Xbox X and was lucky enough to be online when the e-mail came saying they had some in stock. There was some confusion over the delivery emails I received from them and DPD and I messaged Simply Games on the 23rd December and got a reply within 15 minutes - what service!… Read Full Review

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★★★★★

“Fast and perfect service ”

Written on: 26/12/2020 by XP189 (1 review written)

Your service was excellent and got me a Xbox Series X when no other companies had them available, you only took the order on the 18 and said it would arrive on the 23rd. I could check the progress of the parcel was and on the day it arrived I was messaged the parcel arrived a few minutes after the earlier boundary of the time slot. Given all the disruption in the UK at the time it was a minor miracle it arrived I had been prepared to be told it was going to be late. It was bang on time and… Read Full Review

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★★★★★

“Excellent service”

Written on: 26/12/2020 by WinstonThomas (1 review written)

Simply Games have excellent customer service. I thought i had a problem with delivery so emailed the team . I received a response within an hour and they fully explained so no need to reply. Even in these times of Covid19 pandemic this turn around time was superb. The packaging could be a little better the box wasnt exactly strong however it wasnt damaged or open. Would i buy from them again? Yes definately Thank you simply Games for being a professional in customer service you excelled my… Read Full Review

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★★★★★

“Best company ever”

Written on: 26/12/2020 by Chrismc22 (1 review written)

I have been trying to buy an Xbox series x since the pre order date. Without an success I was going onto all possible providers for the Xbox. I had even filled in details to let me know when there was stock. On the 18th December simply games sent me an email to inform me of stock with a dispatch date of the 23rd Dec. I ordered it straight away and not only did they dispatch it before the 23rd. It was delivered on the 23rd. Thank you for providing such a great service and making a very happy… Read Full Review

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★★★★★

“They came through, I got my Xbox series X before...”

Written on: 26/12/2020 by Kaoskid (1 review written)

Simplygames emailed me to tell me the XBOX series X was back in stock on the the 18th December, I ordered a great bundle and it was delivered to my doorstep by the 23rd December. Great service, no site crashes when placing the order, delivered with tracking number so you can monitor the whereabouts of your parcel on the day. Would absolutely recommend SIMPLYGAMES to others they have never let me down… Read Full Review

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★★★★★

“Excellent ”

Written on: 26/12/2020 by Mercutio (1 review written)

Ordered a PS4 game with express shipping for someone's Christmas present. Item arrived on time as promised in great condition. Nothing negative to say about the experience… Read Full Review

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★★★★★

“Call of duty cold war”

Written on: 25/12/2020 by Luap1234 (1 review written)

Ordered a week before Christmas as everyone else was out of stock Turned up on the Monday Great service as always … Read Full Review

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★★★★☆

“Xbox series X search over finally ”

Written on: 24/12/2020

Been hunting for an Xbox series X for weeks without any luck.....surprise!!! I was looking everywhere and came across simply games, it said register interest when more stock becomes available like lots of other sites do, so I did and didn’t think anymore about it. I got an email out of the blue saying Xbox was available so I jumped on the site and yes it finally was, it was a bundle with other items so was a fair bit more expensive but went for it. The experience was great, ordered it and got… Read Full Review

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★☆☆☆☆

“Chancers”

Written on: 22/12/2020 by NicoBlair245 (1 review written)

Finally got an Xbox Series X ordered on Simply Games, was bundled with games and other items that pushed the price near £700 but ok. On the day of shipment got an email saying they couldnt ship it and they cancelled the order. Refund given but I wont get it for up to 5 working days. Really poor service… Read Full Review

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★★★★★

“Simply Games Simply Brilliant”

Written on: 22/12/2020 by rmGrace373 (1 review written)

Simply Games are one of the best online game suppliers. No Nonsense quick turnaround. Excellent customer service. Simply Brilliant… Read Full Review

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