Simply Games Reviews - www.simplygames.com

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★★★★★
4.8 / 5
94.6% of users recommend this
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  • Customer Service

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  • Value For Money

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Please note, this company underwent new management in January 2007. If you would like to leave a review relating to an experience dated BEFORE January 2007, please visit this alternative listing.


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★★★★★

“Simply the best!”

Written on: 20/11/2020

Love Simply Games, I ordered 2 items on Sunday, dispatched on Monday with an email and text message letting me know (before 10am), came through the door in perfect condition on Tuesday. I always check with Simply Games for my games because of their outstanding service and, 95% of the time, they're cheaper than anywhere else. Highly recommended and I have recommended them time and time again to friends and family. Thank you Simply Games for the outstanding customer service you provide… Read Full Review

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★★★★★

“Does what it says on the tin”

Written on: 19/11/2020 by Alibongo14 (1 review written)

Ordered for the first time as a pre order. Was a bit sceptical as I hadn't heard of the company before. Decided to take the chance. So glad I did. Got a great deal and received regular updates on the order. Item came right on time. Very good service and will definitely be buying again. Thank you very much… Read Full Review

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★★★★★

“Brilliant service”

Written on: 19/11/2020 by vaFarley8 (1 review written)

Website was easy to navigate and use. Even under current covid restrictions my order was delivered quickly and efficiently. Game was better value for money compared to other gaming sites. I would highly recommend simply games to my family and friends and I will definitely be using them again… Read Full Review

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★☆☆☆☆

“9 days later, its on its way”

Written on: 18/11/2020 by Newmanxf238 (1 review written)

Allegedly posted on the 9th- turned up on the 18th, sent it back straight away, now waiting for a refund, Had the cheek to ask me to return it recorded delivery. So at present No games and out of pocket by £89.20, Probably going to be another week or more before getting my money back, and you can bet they wont pay for the postage. I realise what with the virus and the post office informing us of a day or so late, but 8 days is out of order I would be very careful about ordering from them if… Read Full Review

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★★★★★

“Never heard of Simply Games before”

Written on: 18/11/2020 by theforde (1 review written)

Very impressed with this company. Will definitely be buying games and accessories from them in the future. First class service! Prompt delivery… Read Full Review

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★★★★☆

“Good service but 1 item not as advertised”

Written on: 18/11/2020 by lmMacDonald55 (1 review written)

Purchased a dual sense controller and 2 ps5 games all 3 arrived quickly however I purchased assassin's creed valhalla from simply games as it was advertised as "W/ steelbook" my invoice states with steelbook however I was sent standard edition with no steelbook. … Read Full Review

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★☆☆☆☆

“Game arrived late with & customer service have attitude ”

Written on: 17/11/2020 by O'Donnellwl222 (1 review written)

Ordered few weeks before release despite the face it mention on the website we dispatch the games 1-2 days before release so they arrive on release date still was posted a day before release late evening and I received it on Tuesday next week open emailing them I was told to return the game buy it from elsewhere if i wish to That's the best customer service I have ever received unfortunately I am not made out of money so I have to wait as you hold my money/game as hostage checking review on… Read Full Review

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★★★★★

“Excellent Service ”

Written on: 17/11/2020 by Alessandroy365 (1 review written)

Pre-ordered two games from SimplyGames. Cheapest price anywhere with some exclusive pre-order content. Both games dispatched day before release and arrived by 12pm the next day. What more can I say? I'll be ordering all future games from SimplyGames. Top rate service… Read Full Review

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★★★★★

“High Quality Service”

Written on: 16/11/2020 by tyKoch322 (1 review written)

Good reliable company. Very easy to place an order on the website, and was sent regular emails updating me on the progress of the delivery. Item arrived very quickly. Would highly recommend and will use them again in the future. Very happy… Read Full Review

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★★★★★

“Always amazing ”

Written on: 16/11/2020 by Noahtheblade (1 review written)

I always order my games from here, amazing price and speedy delivery couldn’t ask for anything better… Read Full Review

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★★★★★

“Easy, quick and delivered on time”

Written on: 16/11/2020 by Chuckd94 (1 review written)

Purchased some ps5 accessories, 2 of which were pre-orders. The 1 item that was not pre-ores came really quick and was easy to track. The other 2 were dispatched on time with the realise dates and were with me in 2 days, which with the area a live is very good. The packaging was good, right size, no damage to parcels and driver left items in safe space as I was working at time of delivery. Would definitely recommend and will continue to use simply games… Read Full Review

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★★★★★

“SimplyGames simply the best ”

Written on: 15/11/2020 by Sirbigjeb (1 review written)

I have used SimplyGames for quite a few years now i've never been disappointed competitive prices games always arrive on release day and always arrives in perfect condition… Read Full Review

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★★★★★

“Super fast delivery , game was perfect condition ”

Written on: 15/11/2020 by Theflamesofsuria (1 review written)

Game arrived perfectly boxed on day of release... I was also emailed with my DLC stuff that was really good... Definitely worth using these guys for games , I will be in the future , and if your price conscious then these guys are incredibly well priced… Read Full Review

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★★★★★

“Excellent as always”

Written on: 15/11/2020 by cvMcLeod421 (1 review written)

I've never had a problem using this company and can highly recommend them. This time I used them for the new X-Box Series X and it arrived on the morning of release date. I usually use them for just games and wasn't sure they'd be as good for hardware however I needn't have worried.A five star company is a rare thing with me as I usually think there is always room for improvement, not so with Simply Games… Read Full Review

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★★★★★

“Excellent service arrived when they said it would with...”

Written on: 15/11/2020 by Alexanderef76 (1 review written)

Excellent service arrived when they said it would with no issues Excellent service keep it up would definitely use again… Read Full Review

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★★★★★

“Great value, super fast delivery. As reliable as always.”

Written on: 15/11/2020 by Benderzw268 (1 review written)

Great value, super fast delivery. As reliable as always… Read Full Review

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★★★★★

“Assassins creed vahalla”

Written on: 14/11/2020 by Pratt359 (1 review written)

Arrived fast and on release day as always. Very efficient.Haven’t played yet as awaiting ps5… Read Full Review

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★☆☆☆☆

“Never turned up”

Written on: 13/11/2020 by JimminyBillybob (1 review written)

I pre-ordered Assassin's Creed and it was "despatched first class" on Monday. It's now Friday and it hasn't arrived. Similar thing when I pre-ordered Fifa 2021. A "Computer issue" meant that they didn't despatch the game on time. So, two games. Neither arrived on day of release as promised. Customer services are too busy feeling sorry for themsleves to actually do anything. Honestly, buy your games somewhere else if you want to receive them anywhere near the day they're released… Read Full Review

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Spikecast's Response to JimminyBillybob's Review

Written on: 13/11/2020

I'm in the same position, same game as well and still no sign of it. Also got another game from elsewhere which still hasn't arrived so I suspect it's a Royal Mail issue.

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★☆☆☆☆

“Poor customer services ”

Written on: 12/11/2020 by Houghton236 (1 review written)

Pre-Ordered an Assassins Creed Valhalla game - did not arrive on release day, and I was given an “embargo” AND “shipping problem” excuse. There is no mention of embargo within the pre-order small print given at the time of the original order. I also believe the payment was taken prior to the stated date in the small print. The item eventually arrived and was despatched using Royal Mail 24, which means this was not posted in time for the release date. There was no invoice within the… Read Full Review

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★★★★★

“YET AGAIN A PERFECT DELIVERY”

Written on: 12/11/2020 by Tatsushigo (1 review written)

Incredible how Simply Game still hasn't let me down not even once. Everything always arrives on time and in perfect condition, plus the prices are always fair, will keep buying from them every few months… Read Full Review

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