Simply Games www.simplygames.com

Click here if this is your business
Simply Games www.simplygames.com
★★★★★
4.7
94.0% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Comment from Review Centre

Please note, this company underwent new management in January 2007. If you would like to leave a review relating to an experience dated BEFORE January 2007, please visit this alternative listing.


? Ask our helpful community of experts about this product or company
Simply Games www.simplygames.com - Ask a question now

Media Gallery for Simply Games www.simplygames.com

“Excellent service provided.”

★★★★★

written by Mikey2022 on 22/11/2022

I have used simply games for a long time and have nothing but praise for the excellent service provided. Orders are placed easily and always arrive on time. Would definitely recommend to a friend or anyone else. Many thanks.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Simply games have never let me down ”

★★★★★

written by Kevin.O on 07/10/2022

I have been using Simply games since 2015 and they have never let me down. I have recommended to Simply games to many friends who always have positive things to say. They are my go to store any games/consoles/ accessories, simply can’t fault them and they are always reasonably priced AND they deliver 1st class. Simply the best.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Simply perfect, as always ”

★★★★★

written by BairZ94 on 02/10/2022

I have been using Simply Games for all my gaming needs for nearly a decade now. Prices rival any other outlet. They always meet delivery dates and are very contactable.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Needs more selection”

★★★★☆

written by Maciez292 on 20/09/2022

Cant fault simply games for the service they provide. My only criticism is the selection and variety of games is lacking.Plus they dont have availability on alot of games which is a shame as the prices are very good compared to other sites. That's the reason for 4 stars if availability and selection was better I'd give 5 stars no bother.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Best in the business”

★★★★★

written by David7711 on 13/09/2022

Simply games have consistently proved they are a fantastic place for all your gaming needs. They always deliver on time with pre orders which is a big plus. Prices for games are unmatched and is my one stop shop for games, consoles and accessories. Highly recommended.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Unhelpful Customer Services”

★☆☆☆☆

written by Romerson on 02/08/2022

My Blu-ray collection never turned up. Royal Mail apologised that the item had been incorrectly tracked to my house. After several emails to Simply Games explaining that the postman had not delivered that day, they asked me to send CCTV of the postman delivering that day to my house! Royal Mail asked me to give Simply Games the case ref to make a claim for the missing item but they refused. They are happy to take your money but very unhelpful when the item does not arrive.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 1

“Pre-order arrived late again”

★★☆☆☆

written by Jac1884 on 29/07/2022

Two of the last 3 pre-orders I've ordered have not arrived on time. This last one I ordered on a Tuesday for arrival today (Friday) and it has not arrived in the post. Will update if it somehow magically appears today. Will not be using again if it doesn't.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Juddu's Response to Jac1884's Review

Written on: 30/07/2022

Same, and nothing today for me either, so it will be Monday earliest for me. It should never say on the website "arrive by release day".

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 1

“Fantastic customer service ”

★★★★★

written by TracyAH on 03/07/2022

Customer service is exceptional, easy to navigate website and prices very competitive, first used this company when struggling to buy ps5. Received email alerting of stock and received product within days. Always use now when pre ordering games, prices very reasonable, communication good and delivery very fast, cannot fault this company.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Came very fast ”

★★★★★

written by Joshua_Doherty on 03/07/2022

I preordered F1 22 and it came a whole day before the release date that topped with the price simply games is by far one of the best places to buy any game from! Just the pure speed of the delivery considering royal mail is delivering is absolutely amazing on the digital xbox store the Xbox series x version was £70 and here on simply games it was around £55 which is a absolute bargain a whole £15 discount just to own the game on disc! Everything about this company is just perfect I will be ordering my games from here over and over again as I loved my personal experience!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Great Shop”

★★★★★

written by radioektyf on 27/06/2022

I've been ordering from this company for a couple of years now and highly recommend them. Always a great and speedy service with no issues. Competitive prices and often cheaper than Amazon! Let's support independent businesses.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Simply the best ”

★★★★★

written by KOP1986 on 29/05/2022

Have said it before and hopefully I'll be able to say it again. Simply games is by far the best place to buy video games on the Internet,consoles as well come to that. Thanks again.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“No response from customer service with missing game”

★☆☆☆☆

written by ARaymond on 27/05/2022

Had an issue with a new game having a empty box and no cartridge inside. Emailed the customer service with 0 response still, not even an automated one and it's been 4 working days already. Also their phone number advertised on their invoice and website is a dead line, so I can't even speak to someone to know my issue has been logged. I don't hold the missing game issue over their heads as it's obviously a manufacturing issue, but to have seemingly no customer service in place is shocking. They could obviously have their hands full with emails, but that's the point of automated responses, so I at least know it's been logged and I need to be patient. Very annoying.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0

“Quick delivery,efficient”

★★★★★

written by Dvuz71 on 24/05/2022

I havecnever had a problem,with SG.Even when ordering close to christmas,i had a prompt delivery.My most recent of WWZ and WWZ Aftermath,was no different.Everything from ordering to postbox,was perfect.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Great site for gaming needs ”

★★★★★

written by StanleyMeier1978 on 28/02/2022

Always get a prompt delivery and decent price with simply games. This is my go to shop for gaming.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Elden ring ”

★★★★★

written by Russell007 on 28/02/2022

Awesome game, amazing detail and at an amazing price too, I will definitely be returning for more game purchases. 100% recommend, delivered release day unlike one of their competitors.. this company deserves your money over the bigger players, never had any problems with games or delivery or customer service. Give theses guys a go for all your gaming needs and desires, faultless service and cheaper than the competition

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Amazing”

★★★★★

written by 347Day on 28/02/2022

My pre-order arrived on release day so I'm very very pleased with simplygames and would definitely recommend

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Always use Simplygames”

★★★★★

written by 303Price on 21/02/2022

I always use Simplygames because's they're cheaper than most places, quick and reliable. Would always recommend them to others!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Quick and accurate ”

★★★★★

written by 436Cowan on 19/02/2022

I was sent what I ordered quickly and accurately. No issues. Just what you want from an online retailer!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Cheapest around and great quality product”

★★★★★

written by MarkMaynard on 18/02/2022

I had been looking for a Nintendo switch and simply games had the best price by far. The product arrived via dpd which is one of the better delivery companies and in a timely manner. Would definitely shop there again.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Delivered in less than 24 hours!”

★★★★★

written by Richgirlbad on 23/01/2022

Very impressed with free delivery. I ordered around 3pm and still arrived the next day. Thanks!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

Our helpful community of likeminded people will be happy to answer any questions that you have.

Before posting your question please check to see that it has not already been asked.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

Asked by Kamis1996 on 17th November 2015 Report this content
Is it a risk to buy PS4 from Simply Games?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (24)
Report this content chumpyman Written on: 18/11/2015
No risk at all. I use them to buy Disney infinity figures from. Cheap price and fast delivery. I would recommend the company
Report this content jazzmag2k Written on: 18/11/2015
Not at all they are legit. :)
Report this content sparklywatcher Written on: 18/11/2015
Not at All i buy a lot from them always quick delivery and very competitive pricing
Report this content Lukasx123 Written on: 18/11/2015
I've only bought PS4 games, so can't respond directly to your question, but they seem perfectly legit.
Report this content karendag Written on: 18/11/2015
I bought my son his Xbox one off them two years ago and had no problems what so ever. They are fast delivery and also if you pre-order games you normally get the games the day before they are due out much to the delight of my son and the envy of his friends.
Report this content Scraps77 Written on: 18/11/2015
I have purchased games on numerous occasions from Simply Games and never had a problem. Regarding purchasing a console. I wouldn't know. Sorry.
Report this content ToffeeTo Written on: 18/11/2015
No, not at all. I've used them a number of times with no problems at all. Usually with great service.
Report this content Banners89 Written on: 18/11/2015
Not at all! I haven't purchased a ps4 from Simply Games but if they are as good as they were when they sent me a ps4 game then i would advise anybody to buy from Simply Games!
Report this content ChrisF99 Written on: 18/11/2015
I bought a PS4 from Simplygames; arrived when they said it would and was a full retail, brand new, PS4.
Report this content marksw3960 Written on: 18/11/2015
I was dubious myself at some of the reviews they had but I found the actual service to be excellent. Fast & a great price.
Report this content BAMozzy Written on: 18/11/2015
Certainly not. I bought my PS4 from them and received it within 24hrs - obviously depends on when you order (time and day) - I ordered at the beginning of the week in the morning and arrived next day. The console and box itself arrived with no damage, seal intact etc. Its as I would have expected, as if I walked into a high street store and bought one there. I have bought a lot of things from Simply Games including a Turtle Beach Elite 800p Headset - my 2nd most expensive product after my PS4, from them and every product has arrived safely at or before the expected due date - inc pre-ordered games too. I can honestly give them a great recommendation - often best on price, very quick delivery and never once had any issue at all. I buy with confidence from them!
Report this content webbc99 Written on: 18/11/2015
I actually bought my PS4 from these guys, no problems and delivered quickly. They are legit :)
Report this content Spider1459 Written on: 18/11/2015
My partner and I have bought PS4 games on numerous occasions from Simply Games. The prices have usually been the lowest around and they are delivered very quickly. If they are pre-order games they usually come a few days before release date which is excellent. I have just recently purchased a 2nd PS4 for my son for his 21st. Unfortunately, we had already ordered it from another on-line company. Just after we received the PS4 Simply Games had the PS4 1TB edition on offer for £40 cheaper. I was definitely a tad miffed for missing that bargain! We can thoroughly recommended Simply Games and we have had no trouble with any of the items we have received. Go for it - especially if you can find yourself a bargain - with Simply Games. All the best.
Report this content andrewholt Written on: 18/11/2015
No risk at all they are one of the best online game sellers . I,ve used them for years. not once has anything gone wrong. and I always receive in time for release.
Report this content nevans_1 Written on: 18/11/2015
No risk what's so ever. I have used the site for last couple of years and have always been hugely impressed with there grate prices and quick delivery times.
Report this content Squeezeme Written on: 19/11/2015
Not riskier than any other retailer. Good fair prices and fast delivery plus payment via PayPal so you are protected.
Report this content tjf_73 Written on: 19/11/2015
I have bought many items from them and had no problems. They're a good company for your gaming products.
Report this content RedCortina21 Written on: 19/11/2015
If the price is right, I would have no hesitation, never had any problems with Simply Games!
Report this content Essex_Hal Written on: 19/11/2015
Nope far from it.Like I said it's the only place I buy my gaming items from .I have got many games and headset from them.And at the moment they seem to have some good PS4 deals on to.
Report this content kyo28 Written on: 20/11/2015
As a company they are serious, no problem there as in they will ship out whatever you buy from them. Shipping on the other hand ... not so great. I had preordered Destiny The Taken King with them and got it a whole 5-6 weeks after release date. When contacting them, they said they couldn't do anything except wait until 6 weeks minimum had past before they could start making inquiries. So basically: yep, safe to buy but don't hold your breath if your package takes a long time to be delivered.
Report this content Dalthul Written on: 20/11/2015
No, no risk at all. Everything I've ordered has arrived when expected, for the price they showed, and with no fuss. I'll certainly be ordering from them again.
Report this content docboy666 Written on: 20/11/2015
No they are fantastic.
Report this content Kamis1996 Written on: 20/11/2015
Thank you for your answers
Report this content BorderReiver99 Written on: 24/11/2015
I bought my PS4 from them - no problems or issues. I have also bought games from them too. Delivery is v quick and everything is well packaged.
See All Answers
Asked by Caolan_oconnor on 2nd December 2014 Report this content
Does Xbox one bundle with FIFA 15 and call of duty come with a years warranty?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (3)
Report this content BOURBSnNICOLE Written on: 03/12/2014
Yes all consoles bundles from simplygames have a 12 month warranty. Unless stated that its a pre-owned console.
Report this content Leelee321 Written on: 03/12/2014
If the console is new it will have 12 months manufactures warranty, you may need to register it on line, most manufactures need this or keep your receipt
Report this content RedCortina21 Written on: 03/12/2014
All new consoles carry a 12 months manufactures warranty. Pre-owned or refurbished units, check with supplier if any form of warranty applies. Also remember to keep your purchase receipt and preferably pay using a credit card for added security. Once purchased, it is advisable to register your unit with Microsoft. If you have any further questions regarding this matter, please confirm directly with the supplier "Simply Games" they are always very helpful.
See All Answers
Asked by alien007 on 12th December 2013 Report this content
How long does it take for this company to make its refund? The company is sure to charge a person in a second , but when it comes to cancelling an order and getting a refund , it takes bazillion of years, its way over 5 days they said that they were gonna refund me and yet nothing happens. Not to mention not to have the common decency to answer on 3 mails that i sent asking what's wrong with them giving me my money back. Poor customer service so far.

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

overview