Halifax Save4 it Children's Saving Account Reviews

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★★☆☆☆
1.7 / 5
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  • Ease of Use

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Halifax Save4 it Children's Saving Account
Halifax Save4 it Children's Saving Account
Halifax Save4 it Children's Saving Account
Halifax Save4 it Children's Saving Account

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☆☆☆☆☆

“Halifax's system of having to open account's over the...”

Written on: 30/03/2008

Halifax's system of having to open account's over the phone are rubbish. They kept me waiting in their branch for 30 mins and then told me I had to open the account over the phone. 30 mins on the phone still didn't get my son's account opened. The branch couldn't see the information I'd given the call centre. So I was told to phone the call centre again. I refused for the sake of 60 interest for one year only I couldn't be bothered… Read Full Review

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☆☆☆☆☆

“We tried to open a Halifax Save4 it Children's Saving...”

Written on: 26/03/2008

We tried to open a Halifax Save4 it Children's Saving account to pay the child trust fund cheque into.

After hours of frustration, and being told twice that it would be quicker to start the whole process again, we finally managed to open the account. I then tried to pay the cheque in only to be told that we could not pay it into that type of account and were handed a bundle of forms to open a different type of account!

When I asked to speak to a manager I was told that he was busy.

Spoke to… Read Full Review

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★★★★★

“I researched bank accounts for my 10 year old daughter...”

Written on: 16/02/2008 by grist2004 (1 review written)

I researched bank accounts for my 10 year old daughter and Halifax were by far the most helpful, with a member of staff approaching me to offer help, quickly finding the relevant leaflet and giving me accurate and relevant info. Most others didn't offer an account that could be opened in a child's name, didn't have any printed info to give me, and were generally clueless! Returning to the Halifax I was offered an appointment to bring my daughter along a couple of days later (Saturday morning)… Read Full Review

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★★★★★

“Very easy to open a new account with Halifax Save4 it...”

Written on: 20/11/2007 by sharon knight (1 review written)

Very easy to open a new account with Halifax Save4 it Children's Saving Account for my daughter staff very helpful keep up the friendly attitude you have with children's savings. Everyone was very helpful. thank-you… Read Full Review

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404829_Sidmoyo's Response to sharon knight's Review

Written on: 26/09/2008

I found this review helpful because...i just got what i wanted with in a minute

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★★★★★

“Overall, opening a Halifax Save4 it Children's Saving...”

Written on: 05/10/2007 by EBK (1 review written)

Overall, opening a Halifax Save4 it Children's Saving Account was a very easy process - straightforward and uncomplicated - Very friendly staff who knew what they were talking about… Read Full Review

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☆☆☆☆☆

“Will definately be moving all our accounts from them...”

Written on: 19/09/2007 by jasbeth13 (1 review written)

Will definately be moving all our accounts from them to a much better equipped company… Read Full Review

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★☆☆☆☆

“We opened this account, at the same time as a Halifax...”

Written on: 21/04/2007 by ann wilson (1 review written)

We opened this account, at the same time as a Halifax Children's Regular Saver, by phone. This seemed to be fairly straightforward, but the problems started when we had to take proof of identity and an initial deposit to the local Halifax branch. We've had to go in to the Redcar branch five times in total, and they want us to go back a sixth time to sign yet another form! It was about 3 months before they set up the standing order for the Save4 It Children's Savings Account, and we still… Read Full Review

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★★☆☆☆

“Setting the Halifax Save4 it Children's Saving Account...”

Written on: 14/03/2007 by W M Rumball (1 review written)

Setting the Halifax Save4 it Children's Saving Account up seemed very unnecessarily labyrinthine… Read Full Review

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★☆☆☆☆

“They lost documents, and they failed to phone when...”

Written on: 20/01/2007 by Mark Hughes (1 review written)

They lost documents, and they failed to phone when promised.

I ended up making loads of phone calls and visits to the Halifax regarding the Save4 it Children's savings account. This is not the bank or account for children to learn about saving… Read Full Review

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☆☆☆☆☆

“I tried to open the Save4 it Children's Saving Account...”

Written on: 09/11/2006 by Galinae (1 review written)

I tried to open the Save4 it Children's Saving Account for my daughter, but they lost the documents. I contacted the branch and nobody even bothered to find out why it happened. I also had the same problem with RBS.

If you want to waste your time, try to open an account with Halifax!… Read Full Review

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☆☆☆☆☆

“I had banked with the Halifax since I was 10 (I am now...”

Written on: 29/09/2006 by cateh (1 review written)

I had banked with the Halifax since I was 10 (I am now 42), using the account for special deposits; bonuses, savings and birthday money etc. On ONE occasion I accidentally used my Halifax card instead of my credit card at Tesco. This sent me overdrawn by about 5.00. I was heavily penalised with a bank charge of £65. When I went to the branch to discuss it, I was told that the Halifax didn't need my business (my salary goes into Lloyds) and that I was to pay the £65 charge. I decided to close… Read Full Review

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★☆☆☆☆

“Halifax customer service leaves a lot to be desired -...”

Written on: 22/09/2006 by Mumphali (2 reviews written)

Halifax customer service leaves a lot to be desired - have small baby and was told needed an appointment to open an account (was with husband) and none are available for that day - it was 11am and to come in tomorrow. Said hubby wouldn't be able to make it. Then was told the next day that as hubby wasn't there he could not be a trustee on the account..grrr!… Read Full Review

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☆☆☆☆☆

“Would not recommendHalifax Save4 it Children's Saving...”

Written on: 11/07/2006 by womble3947 (1 review written)

Would not recommendHalifax Save4 it Children's Saving Account: Local staff failed to open account correctly - provided identification but staff failed to inform me that my wife had to be present. Staff incompetency failed to open account in correct child name and even unable to close it without a hiccup. As a result I would not recommend… Read Full Review

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☆☆☆☆☆

“Halifax Save4 it Children's Saving Account provide...”

Written on: 15/02/2006 by anthonyjon1 (1 review written)

Halifax Save4 it Children's Saving Account provide dreadful customer service. After applying for this account for my son I went into the local branch with all the necessary proof of identity. Account was set up, or so I thought. Despite many attempts to write to and talk with the Halifax I couldn't persuade them to get the account up and running. Hopeless!… Read Full Review

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★★★★★

“The Halifax Save4 it Children's Savings Account has...”

Written on: 02/12/2005 by maccurry (1 review written)

The Halifax Save4 it Children's Savings Account has proven to be really useful! It is very easy to use, and you can get your money out of your bank account in minutes. The Save4 it goodies are a bit childish. However, the interest rate is good, and we managed to get the accounts opened in under an hour for all my three sons. My sons can get their money out all the time, and put it in too.

The service was top rate, and the workers there gave the best service. They ask the children for a name… Read Full Review

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☆☆☆☆☆

“Poor customer service.”

Written on: 31/08/2005 by mrvivian (1 review written)

Poor customer service… Read Full Review

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★★★★☆

“My experience with Halifax Buildings Society has...”

Written on: 03/12/2004 by Minal (2 reviews written)

My experience with Halifax Buildings Society has always been good, therefore it was a natural choice when finding a savings account for my child. This was further encouraged by good financial reviews of childrens savings accounts. The interest rate was quite high at 5.05% and the Save4 it card (which accesses the coin bank) for my child is excellent in making a child understand that money just doesn't come out of
'a hole in the wall' and that it has to be saved.
Although, I do worry at times… Read Full Review

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188895_Digismack's Response to Minal's Review

Written on: 12/04/2005

Disappointed in the service I received from Halifax. Initial enquiry to open two childrens savings accounts was made prior to the Easter. Took 10 days for appropriate paperwork to be sent out. As I was ill I was not able to get to a local branch to verify identification so Halifax 'closed' the account as no funds had been paid in, when in fact the account had not be fully opened in the first place. Halifax do not have a policy whereby they will contact you within a given period to inform you that your account 'may be closed' if no funds are credited to the account. Their policy is just to close the account. Disappointed with their customer service. Local branch had little information on childrens savings accounts, kept waiting while a member of staff ran around trying to find information.

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Campbella's Response to Minal's Review

Written on: 24/10/2005

I agree - children should be encouraged to save in a traditional fun way. Unfortunately, the do gooders in this world have decided that the saying "piggy bank" is offensive to Muslims. How very, very sad. What's more to the point, NatWest the originator of the 'Piggies' have condoned these views. It is actions such as these that stir up racial prejudice.

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