You can never get one and when you do stuff is missing and it's hard to find anything with 100's of spam emails.

Do not bother if you want an email inbox that you can actually log into when you'd like, you don't like being bombarded with spam and no spam filters and you want any type of service for your money. How do these people get away with charging for such utter rubbish. I have been with postmaster for many years, and have in the main now migrated away, but I still have a lot of people that write to my old email, trouble is the emails go missing, are late, attachments often wont add to emails and its pot luck if this week you actually log in. Last year, the log in home page changed for a week to a middle eastern oil magazine. Today as I write its been almost 48 hours with a message that says "502 Bad Gateway" and no access and no response from the 2 emails to support. I have important legal documents sent to me to sign, that needed to be signed today, but lo and behold its not working AGAIN. You'd be better getting a free email provider and setting fire to £14.99 than spending it on postmaster, at least with the free email provider you'd get emails and could log in. Utter dross. STAY AWAY

For the second time in a few years, the account i had with postmaster.co.uk has gone missing! It was at first supposed to be a free account and then they wipe your details and ask for money! OK, 1st time I paid but next time I'm wary! Postmaster pls contact me with an explanation for this.

I am a registered Postmaster user, but since last night I cannot access the site, neither can my daughter from her computer. When we try we get Oil Review Middle East. What is the problem? Has the site been hijacked? Is there a security issue? We can't report it to Postmaster as every time we try to contact them we get re-directed to the Middle East site. If we go through Google it shows up as being Postmaster site but the Oil site comes up. Surely Postmaster must know!

I tried accessing my emails on Saturday 17th November 2012 only to find an oil industry news page where Postmaster.co.uk once resided. I cant find any information about this problem anywhere on the internet !!! How much worse can a webmail service get? Thats me finished with Postmaster.co.uk please dont ever think about paying money for this NON-SERVICE provider.

From 2004-2007, I lived in Japan, and used to exchange emails with my late mum through this email system. They have managed to LOSE these emails, and repeated requests to restore them have been utterly ignored. And this is a service I have PAID for, not a free one! Ever since Vorari took over, the system has been an unmitigated disaster. Avoid at all costs.

I have been with Postmaster for years but had to back up with Hotmail as Postmaster not particularly reliable. Since they joined up with Vorari what a mess and now absolute rubbish - avoid at all costs

Don't normally post these but if it helps postmaster go under then I'm willing. I joined up to the original postmaster webmail probably 10+ years ago and have since watched what was a simple, no frills, reliable service deteriorate into an unusable mess. I won't bore you with history of gradual decline but the latest move to vorari is an absolute cluster bomb. My Inbox and subfolders just disappeared after week of not being able to logon. 3 weeks later its still not fixed and the temporary logon page looks like its been put together in a special needs IT class. The service support accepts requests, oh yes, but that's the end of it, no response - ever, I mean, seriously nothing ever! Try calling the support line (+44 (0) 203 002 3761 - go on its funny - I will bet my house you are number 2 in the queue, and you will be until you hang up. ... and they charge 16 smackers for this astonishingly bad service. Do yourself a favour and just avoid them as if they were riddled with black death.

Since postmaster was 'taken over' by voltari it has been a nightmare and just when I thought it could not get worse it has, No service for nearly a week, cannot communicate, no information and am trying to run a business heavily reliant on emails - anyone else experiencing same?

Postmaster has had a virtually non existant service for the last three months, and they only rarely admit that their servers are down (or whatever their latest issue is). I believe they have tried to migrateto new servers TWICE in this time, without warning. As customers, we have no idea when we may get access to ours emails, and it seems that all of mine have been lost. I am only keeping my account (which I used as my sole personal account for ten years)open, in the hope that I can somehow retrieve my contacts list.

19th September, 2011 A system which loses all your folders, seems only intermittently able to send and receive messages, and regularly presents one with signs such as Bad Gate etc thus denying access at all has proved to be the most frustrating and indeed infuriating email system I have ever encountered. As a regular user with important communications to receive and transmit almost daily I found the old Postmaster.co.uk occasionally sluggish yet never the less coherent and fairly reliable. In my experience its tranformation via Vorari/Zimbra has produced a seriously incompetent, unreliable and grossly inadequate service. Worse than 'amateur', present conditions could be read as a bad parody of email processes. I advise anyone considering this so-called 'Postmaster' to avoid it completely. There are real and reliable email systems readily available, many of which make no charge. Seek them out!

Waow, PM looks to be worse than it was 5 years ago - I had no idea it could get worse! I quickly moved away from Postmaster over 5 years ago after repeated downtime, inadequate support, no apologies, more downtime, questionable security (limited password selection) and more downtime. My past experience with PM lead me to believe it to be staffed by very inexperienced tech personnel. Add to that very little apparent management and an absence of SLAs and you have a kind of "hobby" webmail provider. But they actually charge now! Waow.

Used to be brilliant when it was free. Since being taken over by Spider Networks a few years ago, the service level has plummeted. Service interruptions for prolonged periods are common and to top it all, my account has been de-activated for no reason. So far I have spent over 2 days trying to find out why, have sent 6 messages and have heard nothing. Meanwhile, important emails are being bounced and I am paying for the privilege. Customer Service don't care and are rude if/when they bother to get back to you at all. Do not touch with a barge pole!

Postmaster.
I am getting sooo frustrated by the lack of response from their'admin' department.
My account is blocked, due to several unsuccessful attempts to log in (all by myself!) and despite many emails to the support dept, and at least three to spider-networks, there has been nothing back from them, and no change on the blocked access!
I am really angry and frustrated... I am even considering re-joining (another fifteen quid!) just so I can access their forums and actually attract someones notice! If it wasn't for the facty that I have some valued photos in files there, i would dump the account without a second thought.
Be warned...they are fine when things are running ok, but the support is non existant!

Postmaster.co.uk used to be a free service. It was never brilliant but I was happy with the fact that it was UK based so I used it. I moved to Hotmail.com because I was not prepared to pay £14.99 per year for something which was basically always inferior and with no guarantee of service improvements for the cost. Looking at the reviews, I have been proved right and the significant number of reported downtime incidents substantiate the following advice: Do not subscribe to this service!

Postmaster was initially free which I wanted but not have to pay. I'm OK about paying cos the spam filter seems to work really well. However had an account renewal query recently and fired off 3 e-mails to them - WHICH THEY NEVER REPLIED TO!!! Not impressed. Be warned - support is not brilliant!

I was recommended Postmaster by a local library for its ease of use and its anti spam protection. I have used it over the last few years and wouldn't consider using another server. I have a work e-mail with another provider and frequently get junk mail unlike my private Postmaster account.
This server gives excellent protection is fast and easy to use.
When I first used Postmaster I was not paying for the Gold account and thought long and hard about having to pay each year. I did pay and have been pleased as it gives me assurances about anti-spam protection. I would have liked to have had warning about the free service being withdrawn.