Mail www.mail.com Reviews

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★★☆☆☆
1.6
13.0% of users recommend this
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Latest Reviews

“Deceptive, unethical, cruel”

★☆☆☆☆

written by 1974Schmitt on 11/09/2023

This mail app has been issuing private relays to 1 iCloud account for the past two years if not more and has been spamming every account the User has ever established, User’s entire family, friends, professional and personal contacts and community. Using private relays, switching Hidden emails and ruining the user’s credit, accredited, accomplishments, professional network, and reputation, and if that wasn’t enough, not only wiped out the users complete financial stability and future, and also ruined any chance of this user ever being normal again so I would never recommend this app not ever

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“Awful”

★☆☆☆☆

written by Cullen316 on 17/01/2022

Spam filters are unreliable and sometimes block you for sending email. They fob you off if you complain and somertimes I see close your account. Stay well away from MAIL.COM

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“Treated like a terrorist by mail.com”

★☆☆☆☆

written by Whistle-Blower1965 on 21/04/2021

One of my email addresses I used to email daily very often to a friend. Someone who doesn't use any messenger nor doesn't want to. A few weeks ago my account was having issues sending emails and I contacted the support. All normal things like uninstall/reinstall didn't help. My friend told me at that time that my emails came in the Spam. Not tech-savvy I wasn't added to the white list, but my emails were moved into the inbox. A few days later I could not send emails any more to Hotmail. And a part of my IP address was blocked. Please note, I rent an apartment with WiFi included. No idea which (Bulgarian) provider I have. So no possibility for me to contact them. And for such issue I am not going to contact the landlord. The same day I got the message in my application that I was blocked out of my account. So I contacted the support of mail.com. Only to learn that I am treated as a criminal/terrorist or even worse: Our security department has examined activities coming from your account and determined that your account will remained blocked. Please understand that we cannot change a decision taken by the security department and that we have no additional explanation to offer because they will not share the exact reason for the block. No explanation, no possibility to defend myself against something I for sure have not done. Nothing!

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“Waist of Time, stay clear ”

★☆☆☆☆

written by LogoGuy on 31/03/2021

This email provider is a Joke. I have 2 accounts with them. One personal and another one business. The first time they blocked my personal account and now the have blocked my business account due to activity, what activity, I am a logo designer !!! The email maybe free but they are not to be trusted. You will setup an account and after a few months they will block you. Its not worth the stress and unprofessional service you will get from this provider.

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“Ignore the fake bad reviews..”

★★★★★

written by Mike471586 on 08/02/2021

I actually use mail.com free service and have done so for some time. I have recommended it to several friends and they too are all happy. Never let me down or had any technical trouble, even for some legal communications with solicitors. Most of the bad reviews are fairly obviously fake reviews from non users and use simply dish abuse that is not justified - likely paid 'assassins' from competitor email serves who hate mail.com because it works well and is free. What have you got to lose, try it yourself, perhaps as a 2nd email account, then you can come to your own conclusions.

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Chessmachine's Response to Mike471586's Review

Written on: 17/01/2022

I have the same issues and the only person I wish to chastise is now you for writing such nonsense. Avoid MAIL.COM at all costs.

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“for a few days I was happy, then errors on sending”

★☆☆☆☆

written by on 27/10/2020

Simply has too many restrictions for the free service. Lucky i didn't pay for the premium service. Emails don't get sent with an error: 'try again later' email addresses bounce for obscure reasons but 'if you pay for premium' then it works. Essentially i went back to gmail and used a variation of the name i needed. what a hassle this all was.

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“Free but unreliable”

★☆☆☆☆

written by MikeKennard on 06/08/2019

I registered with mail.com when uk2 notified me that their free service would be discontinued. On the surface mail.com looks great - free, with lots of additional benefits. However, 2 weeks on, I couldn't log on and was told by their "support" section that my account was being deleted due to inactivity for more than 6 months, and nothing could stop the process. This as at about 10.00 am - I had been using the account at 5.30 that morning. Their attitude was effectively "tough, you've lost your emails and data". Avoid at all costs. This service is provided by 1&1, so you might think twice about using them as well

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“Account blocked after trying to login from different pc.”

★☆☆☆☆

written by Bentleyvh389 on 22/02/2019

Worst customer service you could imagine. They block your account dont give a reason why and you can never access your emails again. Avoid mail.com at all costs its just not worth the hassle. I tried once to login from a different pc and my account was permantly blocked after only one try. Ridiculous. Avoid mail.com at all costs.

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“Locked Out & No Response From Customer Service”

★☆☆☆☆

written by mail.comreview on 16/02/2019

mail.com account was blocked for no apparent reason. lost critical correspondences. received automated reply but no timely follow-up. they don't care about the users. probably done intentionally by mail.com. very frustrated with poor service.

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“Best Service ”

★★★★☆

written by Wagnerwa371 on 03/01/2018

We are a tech support provider for Aol users facing different level of technical issues .with their Aol mail .If you want help in resolving issue in any Aol Mail. Just give us call on Aol Helpline Number 1-844-205-0712 and our experts will contact you and will solve your issue as soon as possible. Our team is filled with experts technician.

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“If you show news, you should be unbiassed”

★☆☆☆☆

written by Ryker179 on 04/12/2017

Some top news were never shown because not in line with their own political orientation. Super over critical of Donald Trump for instance, never a bad information about Hillary Clinton...

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“mail.com in no longer forwarding my emails.”

★★☆☆☆

written by Dean333 on 24/05/2017

I am not going to pay for the premium service. Have never paid for an email account and am not going to start paying for one now. Will be closing this account at the end of this year, because mail.com in no longer forwarding our Church emails to my home account. I do this work for free.

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“worst free email site”

★☆☆☆☆

written by Spencerju148 on 25/11/2016

Hi, Don't waste your time with this free junk email site mail.com, because, here is my story, I found the site from google and I opened an account 2 days ago, a couple logins but NEVER sent or received any mail at all, and all of a sudden my account is blocked. I filled a form reporting my case with reply saying it remains blocked by their team. STOP WASTING your time! If I could give (-) MINUS 3 stars to mail.com , I would!

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Paulf1969X's Comment

Written on: 22/02/2019

Completely agree. I got locked out of my account and they didnt give me a reason. Worst free email service you could possibly use. Avoid at all costs.

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“mail.com blows”

★☆☆☆☆

written by ReaganBishop476 on 04/05/2016

Mail.com freezes your ability to send emails if you use it t send multiple email replies to craigslist. I needed a replacement phone and emailed 4 people then mail .com froze my account.

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“BEWARE!!!! PAYMENT CREDIT CARD LOCK AUTO CHARGE!!!!”

★☆☆☆☆

written by lpVelez369 on 10/03/2016

BEWARE!!! MAIL.COM FORCES YOU TO GET CHARGED AUTOMATICALLY FROM YOUR CREDIT CARD WITHOUT ASKING YOU OR REMIND YOU OR GIVING YOU THE OPTION TO NOT CONTINUE.YOU ARE COMPLETELY LOCKED IN THEIR SYSTEM. I AM TRYING DESPERATELY TO DELETE MY ACCOUNT SINCE JANUARY AND IT IS ALMOST IMPOSSIBLE. I AM FORCED TO BLOCK THEM VIA MY CREDIT CARD FOR NOW....WISH ME LUCK!

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“cencership”

★☆☆☆☆

written by JaslynBradley478 on 04/03/2016

I don't understand why you censor words that are not swear words but you seem to find them offensive, how can anyone write an honest review when you are being over sensitive.

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“Web and App Both Awful!”

★☆☆☆☆

written by SydneyBrady387 on 01/11/2015

So many glitches, it's frustrating and a waste of time!

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“Horrible...”

★☆☆☆☆

written by IrisGonzalez on 15/10/2015

I used this email service because I was unable to get into my Gmail. I used this acct since HS. At the time I was certified as a pharmacy technician. So all of those emails went to that acct. Now I'm trying to renew my license and they deactivated my acct!!! No warning just gone so my TPSB acct is blocked. Too much headache....

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“Would you like free email? May you go elsewhere!”

★★☆☆☆

written by RebeccaArsenault on 24/12/2014

The management at Mail.com must still be in high school. Before you accept their offer of free email, may you consider this. I was forced to install Adblock Plus and Ghostery on my computer. They are add-ons offered through Firefox to stop ads and prevent the redirection of sites so that when I click on information I am not secretly redirected to another site. They work miracles and even tell me how many ads they are hiding on the page and how many attempts are made to redirect. However, they oftentimes indicate over ten on a single page at Mail.com's site. So, is the email really free when management is attempting to force you to buy the premium package by bombarding you with advertisements? Michael

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“Useless and aggravating”

★☆☆☆☆

written by Cameronxo185 on 24/11/2014

ONE day after setting up an account I was blocked from signing in and informed there was "irregular activity". HA !! And I thought Yahoo was bad. I should have researched reviews before wasting my time, but there wasn't a significant commitment in that regard. They were told to shove their service where the sun don't shine. They were destined for the garbage anyway, without the bogus "suspicious activity" BeeS. Why? You have to enter your email address every time !!

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