We built our pool 4 yrs ago with Anthony & Sylvan. This was our first pool and we did in depth research prior to choosing the company. Anthony & Sylvanoffered the most comprehensive package that was tailored to our needs and by far the best value. For the most part, the construction process went fairly smooth, but when there was an issue, I would just call our project manager and he would take action immediately. In fact, even after our pool was completed, he still made himself available to answer questions and he would come to our home to address the issue personally too many times to count. He was more than happy to help us. As time went on, there have been a few issues that have arisen that needed to be addressed. The warranty team lead by a gentleman and wonderful assistant was right there to help us out and made sure the issues were resolved. The relationship with everyone we have dealt with has been amazing. From warrannty, the service team and the team at the Montgomeryville retail store have not only provided their office numbers, but have provided their e-mails so even on the weekends, we could contact them. I have been amazed by their quick response. We have had Anthony & Sylvan open and close our pool which has made this such a stress free event. We test our water at the Montgomeryville store and the staff is so knowledgeable and extremely friendly. They make you feel that you are a special customer. I am impressed by the way the entire company at Anthony and Sylvan all work toghether and if one department can't help, they go out of their way to contact the department that can and even follow up to make sure that everything was done to your satisfaction. I believe that they differentiate themselves from other companies by focusing on customer satisfaction as their primary objective and treat you as a valued customer. I would recommend Anthony and Sylvan to anyone that was going to construct a pool. It is a complete ecosystem where every aspect of pool construction , service, warranty and guidance from the retail store in maintaining your beautiful investment all work together and strive to achieve a high degree of customer satisfaction. They are extremely loyal to their customers that I believe they place the highest value upon.

I love my pool by Anthony Sylvan. The pool design is great. I feel as if I am in my own little resort. The tile work and pebble finish are beautiful. The pool is easy to care for. I plan on enjoying this pool for years to come. I chose Anthony Sylvan because they were recommended by a friend. I could have had a pool put in for a lot less but I had a bad experience in the past with a pool company making promises they didn't keep. Anthony Sylvan gave me a detailed plan, compensating for flaws in my back yard. I am very pleased with my pool.

They were fast and efficient. Built a great pool and great customer service. we enjoy the pool everyday.

From start to finish, we were very satisfied with our pool remodel. When we bought our house five years ago the pool clearly need some TLC. By our second year here, we had tiles coming off and the coping was crumbling. The rep came out and told me exactly what would happen, had me pick my options and stayed in touch throughout the remodel. We did run into a snag with a timing issue (one step of the process happened ahead of another which made extra work for the men) but they got right to it, were always professional, courteous and they worked very hard. We were up against a deadline as we wanted to have our daughter's graduation party as a pool party and they made it happen. Our pool is now beautiful, I couldn't be happier. We just had another family gathering this weekend and I love seeing our guests enjoying the pool as much as we do! Thank you Anthony & Sylvan!

Anthony and Sylvan recently built our swimming pool. Everyone that we worked with was wonderful, and everyone did exactly what they said they would do when they said they would do it, which is rare with construction of any kind today. I do have to single out Jerry Strauss; he was amazing from start to finish. Any time I called he picked up his phone, he answered every dumb question I had and never seemed put out. He would even stop by if I called him with questions just to check and make sure everything was perfect. I was blown away by the entire experience that Anthony and Sylvan provided; there wasn’t one phase of the project that wasn’t perfect. They blew away all of my expectations. I was swimming two weeks earlier than promised.

When were trying to pick a company to purchase a swimming pool we looked at several different companies and they all pretty much had the same basic plan. However we were pleasantly surprised at the unique 3 dimensional design that Anthony Sylvan came up with that set them apart from everyone else. they encouraged me to add my input during the design phase which made feel like I was instrumental in making some of the major decisions. After the pool was built everyone wanted to know who built our pool. Anthony Sylvan really goes the extra mile especially once the pool is built the start up company they use will walk you through all the maintenance issues and how to take care of your pool. Even after (1) year of having the pool I can call with questions and they are very helpful. Any warranty issues that came up were taken care of immediately with no questions asked. Before we had the pool built I knew nothing about pools and now I am completely educated on how to keep up the pool. In the future if we ever move and have another pool built we would not bother calling anyone but Anthony Sylvan after the great experience we had.

We recently had our 50 year-old pool renovated by Anthony Sylvan. New plaster, tile, and coping. Their work is first-rate, and their employees/contractors are the best! I'd recommend then without reservation. They showed up on time, left the property clean, and communicated with us at every step. Great customer service!

When my wife told me she wanted a pool installed in conjunction with our new home construction, I fought her tooth and nail. I had heard horror stories from friends and read many reviews online about Anthony & Sylvan as well as every other pool company I could find. I was scared. As usual, my wife won the arguement and we told our builder (Sekas Homes in Vienna VA) we wanted him to contract with someone for the pool. We didn't tell him who to contract with but expressed our concerns about quality. He told us not to worry as he had worked with Anthony & Sylvan on numerous occasions and they had always done quality work. I had to pay extra because I was doing this through the builder, but I thought it would be a good "insurance policy" in case things did not go well - especially during our first year of ownership. We have been in our home for just over one month now and I want everyone to know that I have been nothing but happy with Anthony & Sylvan thus far. Not only is the pool beautiful and fun but their customer service has been supurb. Let me be more specific: I elected to have a peanut shapped pool and in-ground hot tub installed. The pool is about 25,000 gallons and finished with a cobalt blue plaster. It has slate stone coping and an inexpensive paver deck surrounding. The design session with A&S was quick and easy. They then worked with the builder to ensure the pool was completed on schedule - it was. After we "signed" on the pool, I did some more research on pool equipment and options, etc and sent a very long email to the A&S design person. He called me back right away and answered every detail point by point. We even made a few changes based on the discussion - no extra charges or hassles. Once the pool was filled with water, the A&S pool technician came out to teach me the basics for operating and maintaining the pool. He was outstanding. He gave me his cell phone number and asked me to call him directly if I ever had any trouble. I took him up on that offer when I couldn't remember some parts of his instruction. He graciously went over it again - no waiting and no layers of buraucracy to get a simple answer. 30-days later another technician came out as scheduled to install the salt in the water and instruct me on the use of the salt chlorination system. He was extremely knowledgable and got me up to speed the first time. Thus far, I've had three problems with the pool. The first was the heater for the hot tub. It worked fine in "manual" mode, but only heated the water to 80 degrees when in the "remote control" mode. They tried to help me with this over the phone but it proved unsuccessful. Luckily, the technician for the salt was coming in a few days and he made an adjustment to the remote control software and got me up and working painlessly. The other two were pretty minor issues, but since one of the A&S executives reached out to me via email and asked if I had any concerns at all, I went ahead and forwarded these - I was mainly curious how he would respond. I was impressed. The two issues were 1) the water feature we have had a slight 'split' in the waterfall and 2) the cobalt blue plaster was a little 'splotchy' in areas. He responded immediately and scheduled one of the senior technicians come out and take a look. This technician fixed my water feature in 3-seconds and told me that A&S allows for an "Acid Bath" treatment any time during the first three years of pool ownership. He suggested I schedule this just prior to the spring 2014 startup. He said it is done without draining the pool and will smooth out the colors as well as bring out the blue even more. One addional note - I've enjoyed visiting our local A&S pool supply store. The manager there is extremely knowledgable and friendly. He has not tried to sell me chemicals I don't need. That's it. No cracks. No leaks. No products that don't work. When I call the local A&S office I speak to a real person right away. I call technicians directly if I have questions. My pool is beautiful and I've been told I can expect 25-years of solid performance before I need to worry about re-plastering. I couldn't be happier with our builder's decision to use A&S. I am in the Northern VA area and paid about $100k for the pool.