Everbank Internet Banking Reviews - www.everbank.com

Click here if this is your business
★★☆☆☆
1.7 / 5
24% of users recommend this
Click here if this is your business
  • Ease of Use

  • Value For Money

? Ask our helpful community of experts about this product or company
Everbank Internet Banking www.everbank.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)
★☆☆☆☆

“Although I've used Everbank Internet Banking three...”

Written on: 01/05/2009

Although I've used Everbank Internet Banking three times now to finance a home purchase, I can say that I will not use them ever again due to poor customer service. Slow and unresponsive service makes them unattractive despite fairly good rates… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Everbank should be NEVERBank. Wait until you close...”

Written on: 09/04/2009 by phs (1 review written)

Everbank should be NEVERBank. Wait until you close the account ...
good luck getting you money with all the run around… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I applied Yield Pledge Money Market application in...”

Written on: 19/02/2009 by lin yehang (1 review written)

I applied Yield Pledge Money Market application in December 2008. It took around 4 weeks for EverBank to set up my account. Finally, EverBank e-mailed me on January 23, 2009 and said they would send the account welcome kit to me within approximately 1 week. Now, 26 days has passed, I still do not have the account welcome kit and check book. I feel that the service I've received from EverBank has been really terrible. I am thinking of closing this account, but I do not even known my account… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Pays good interest on basic accounts. Allows the...”

Written on: 22/01/2009

Pays good interest on basic accounts. Allows the small investor to hold foreign currency and gold without paying a storage fee for the gold. This bank isn't going to default or need the FDIC insurance it offers… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Slow, slow, slow...... sent my info wrong address,...”

Written on: 07/11/2008

Slow, slow, slow...... sent my info wrong address, told me my cheque was wrong, didn't send wire information.
After two weeks cancelled application.... will move on with MY money… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
☆☆☆☆☆

“It took about 4 weeks to establish the online money...”

Written on: 21/08/2008 by myreviewid (1 review written)

It took about 4 weeks to establish the online money market account, setup a linked external account, and make an external funds transfer. If it didn't take only 5 days to do the same with Capital One Direct maybe I wouldn't be so frustrated. After 3 months I intend on withdrawing my money and closing the account… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“The interest rates are great currently at 4.75%. I...”

Written on: 13/08/2008

The interest rates are great currently at 4.75%. I think a lot of the negative comments are mostly about foreign investments and are dated from a year ago. I have had nothing but a positive rewarding experience so far with customer service and the attentitive attitude from the bank in general. Plus I checked their CAEL rating (Financial stability) and its more solid than most of the financial institutions out there. If you are looking for a place to set your finances to have your money work for… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Despite being an internet bank, many important...”

Written on: 29/05/2008

Despite being an internet bank, many important transactions require a letter or fax. Overall, customer service is terrible. We had to make several calls to open up an account. Protocols for bank transactions didn't seem clear enough for me… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“I opened a Everbank Internet Banking www.everbank.com...”

Written on: 18/03/2008 by epeeist04 (1 review written)

I opened a Everbank Internet Banking www.everbank.com checking account and then bought some "unallocated gold" through their world banking service. This went smoothly, if a little slowly. I did get all the documents they mailed (and they mailed a LOT of different envelopes). I then tried to buy more gold a few weeks later, couldn't find any info on how to do it online. Had to call. They took my order but it was over a week in executing. Maybe I am spoiled by fast execution in my stock… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
☆☆☆☆☆

“I submitted my mortgage application with the credit...”

Written on: 25/01/2008 by athakur (1 review written)

I submitted my mortgage application with the credit card that they ask for in the end. They sent me a confirmation that the loan was approved and a loan officer will call. No calls for 3 days. I call them to ask what was happening... they say the can't find my information.. After 3 days of calling they finally find my information. They never called me back even though they said they will call me in 15 min.

After they found my information ... they said they cannot offer me the rate I locked on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Everbank - The phone operators helpfulness ends after...”

Written on: 19/10/2007 by johnjohnj (1 review written)

Everbank - The phone operators helpfulness ends after the phone call ends. Promises to send inforamtion are not fulfilled.
Each call back to Everbank is met with 'surprise!'. I just want to get my money returned… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
☆☆☆☆☆

“I called Everbank Internet Banking at the end of...”

Written on: 08/03/2007 by nancy nanney (1 review written)

I called Everbank Internet Banking at the end of January 2007 for my payment amount for February, because I had not received anything regarding a payment. After considerable time on the phone with people that did not have a clue as to what was going on, I was finally told that I would receive a payment statement in the middle of February for the March payment; nothing about the February payment. I finally got the statement at the end of February, only to discover that my loan was an "interest… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I have had a nightmare experience with them. I made a...”

Written on: 06/02/2007 by todaytheworld (1 review written)

I have had a nightmare experience with them. I made a wire transfer to a company in India that I deal with regularly. They never completed the wire after 3 weeks. I finally recalled it. They still don't have it back in my account, and they refuse to make good on it , telling me I have to wait.

Everbank Internet banking never had a SWIFT message. They keep giving me the run around, and I am currently out $4000.

Their prices are high for any transactions, and they don't know what each… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Everbank claim a high Kiplinger's rating - it seems to...”

Written on: 04/01/2007 by cavenagh (1 review written)

Everbank claim a high Kiplinger's rating - it seems to me Kiplinger's should try actually holding an account with them. My experience suggests one would be much better off with a 'brick and mortar' bank that operates online, than this bank, which has been consistently poor in its treatment of this customer… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
☆☆☆☆☆

“I had accounts with them and got messed up by...”

Written on: 29/12/2006 by DrPepper2 (1 review written)

I had accounts with them and got messed up by inaccurate account information when logging on. When I brought it to their attention, they just said that I should have read the statements that they sent in the mail. This was after Everbank gave me the runaround on the phone for an hour. The whole reason I got an internet bank was so that I could do everything online… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“It's been 18 days since they received my letter...”

Written on: 09/09/2006 by hambike (1 review written)

It's been 18 days since they received my letter requesting my maturing CD be closed, and they still haven't even cut the check. I have called them 5 times; 3 separate times their customer support told me that the terms and conditions say they have 30 days to close an account. On the last call, I finally asked them to show me where in the terms and conditions it said that. I was immediately put on hold and then a supervisor came on the line and admitted that there was no such condition… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Everbank have held my money for 3+ weeks after a C/D...”

Written on: 18/08/2006 by RDelcambre (1 review written)

Everbank have held my money for 3+ weeks after a C/D matured and I closed my account as they instructed me to do. In essence, these folks have held my money and gotten use of it without paying me a dime.

I recommend you deal with your local bank for these types of accounts, where you can have access to your money when you need it, and at least have a face to associate with if there are problems like this… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I had a credit for over $100,000 and at the end of...”

Written on: 23/07/2006 by prabhu11 (1 review written)

I had a credit for over $100,000 and at the end of one year maturity I requested the account be closed. The written notice was given 10 days prior to maturity. It took ever bank 12 days to close my account and this only happened after 3 phone calls. They then send the check by DHL ground which I receive after one week. In other words I feel they are using my money for free for one week. In summary I WOULD NOT RECCOMEND USING THEM… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“I am a long term Everbank customer. My first account...”

Written on: 18/02/2006 by mexikat (1 review written)

I am a long term Everbank customer. My first account was a CD, opened several years ago and closed after about a year with no problems. After that I opened a Freenet checking account, and recently, because my balance dropped, they began to charge a monthly fee for Bill Pay service, even though I have not ever paid a single bill from this account. At around the same time I attempted to open some additional CD's and sent the corresponding funds via registered mail. The post office tracking shows… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Overall, Everbank Internet Banking is an excellent...”

Written on: 23/01/2006 by stancrab (1 review written)

Overall, Everbank Internet Banking is an excellent choice and interest bearing alternative to the rip-off brick and mortar banks that pay essentially nothing for the ongoing use of my deposited money! Once you understand the limitations of a strictly on-line bank, the inconveniences are quite manageable… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview