Delta Airlines Reviews

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★☆☆☆☆

“Unorganized, unprofessional, discourteous”

Written on: 22/06/2011 by HighlyOffended (1 review written)

My husband and I timed this flight around our toddler's schedule, to ensure his cooperation and best possible behavior. However, that plan was derailed when we sat on the plane for two hours - hearing over and over again that we would take off in 10 - 15 minutes. As it turned out, the plane (the same one we had just flown on from Minnesota) had a broken part and the FFA grounded it until it could be repaired. Of course, they announced that they were trying to find the part, and eventually… Read Full Review

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★★☆☆☆

“Hope you don't mind watching your reservations change...”

Written on: 05/06/2011 by boyerweaver (1 review written)

Delta has done it again! Out of my last five trips on Delta, this has happened: Been pulled off of a flight I had a boarding pass on and booked on a flight the NEXT DAY even though I made it to the gate on time; gotten to the gate on time only to find out that my flight had been canceled and my wife had been booked on a flight later that night and I had been booked on one the next day; check the reservations at 5 a.m. for a 7:30 a.m. flight to find that the flight crew was going to have to rest… Read Full Review

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★★☆☆☆

“10 hours of boredom. Don't expect extras.”

Written on: 28/05/2011

We flew Amsterdam to New Orleans, a 10 hour day flight with very poor inflight entertainment. We had 4 back to back films (one child's, and 2 with Angelina Jolie) on a TV hanging from the ceiling. It was so boring! Flights were on time thank goodness. On our return they cancelled the first flight due to mechanical problems. We spent 10 hours at New Orleans airport which has almost no facilities. We were rerouted via Minniapolis. This plane was delayed 45 minutes due to oil refuelling. We… Read Full Review

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★☆☆☆☆

“DONT FLY DELTA THEY STEAL YOUR MONEY AND LOSE YOUR...”

Written on: 13/05/2011

DONT FLY DELTA THEY STEAL YOUR MONEY AND LOSE YOUR LUGGAGE THEN BLAME YOU! STAFF ARE LAZY,OLD AND VERY RUDE

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★☆☆☆☆

“Flight was delayed many times due to weather (which is...”

Written on: 09/05/2011

Flight was delayed many times due to weather (which is understandable). However when they announced that the flight crew could not be found, that's when everyone got upset! How is it that the crew doesn't show up to get the flight out? A crew was then found, they got everyone on the plane and then announced that the flight was cancelled. Never will I fly with Delta ever again. Plane was too small and seats too crowded. They rebooked us on an American Airline flight the next day which was… Read Full Review

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★☆☆☆☆

“want to die then go with delta!!! ”

Written on: 03/05/2011

want to die then go with delta!!!… Read Full Review

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★☆☆☆☆

“I HATE DELTA. I HAVE NEVER HAD SUCH A BAD EXPERIENCE...”

Written on: 26/04/2011

I HATE DELTA. I HAVE NEVER HAD SUCH A BAD EXPERIENCE ON ANY AIRLINE I HAVE EVER FLOWN ON. MY FIRST FLIGHT TO ORLANDO WAS DELAYED THREE HOURS AND MY SECOND FLIGHT BACK TO RDU WAS DELAYED FIVE HOURS. HOW DOES AN AIRLINE EXPECT TO KEEP PATRONS WHEN THEIR FLIGHTS ARE DELAYED SO MUCH AND SO MANY TIMES?! I am so angry just writing this review, and I STRONGLY SUGGEST to everyone considering booking tickets with Delta to RESEARCH THIS AIRLINE in depth before purchasing tickets… Read Full Review

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★★★★★

“LHR-JFK-LHR. If you are considering flying to USA...”

Written on: 21/04/2011 by countymonaghan (1 review written)

LHR-JFK-LHR. If you are considering flying to USA with BA or Virgin read this. From the start at London the whole experience was faultless. Maybe we were lucky I don't know. We have flown both Virgin and BA before and with the last experience with Virgin to Orlando and back that it was so bad we decided to look elsewhere for our annual trip to USA. Delta came up as the cheapest and by a long way, considering there was six of us I had to look further. When you pay for economy/coach you… Read Full Review

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Guest's Response to countymonaghan's Review

Written on: 30/05/2011

Thanks so very much for this review. We are thinking of flying with Delta from Manchester to Fort Myers via Atlanta and your review has really helped with our thoughts. Kind regards, thanks again for taking the time to write such a thorough review.

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Jbella's Response to countymonaghan's Review

Written on: 10/01/2013

Thank you for this! I'm flying with Delta in October from Heathrow-Atlanta-New Orleans. All the negative reviews were making me nervous, but it seems a lot of those came in from inside US domestic flights. I hope they're a better service for long haul flights.

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Guest's Response to countymonaghan's Review

Written on: 06/08/2011

phew! after reading all of the negative reviews you have put
my mind to rest!! me and my family of 4 are flying from YYZ to JFK next week. thank you so much for easing the mental stress :)

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Guest's Response to countymonaghan's Review

Written on: 21/07/2011

Glad I read this I am flying with Delta with my son in November after all the negative reviews this even though the complaints are from inside the US has really has put my mind to rest thank you.

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★☆☆☆☆

“Delta airlines is responsible for providing the worst...”

Written on: 16/04/2011

Delta airlines is responsible for providing the worst traveling experience I've ever had. My 7 month old son and I flew back to Vancouver from Duesseldorf with stop-over in Amsterdam on Flight # Dl9395, on 12 April, 2011. The troubles began before I set foot on the plane.

I tried many times to reserve a baby bassinet seat, and paid a ten percent surcharge on top of my regularly priced ticket to facilitate this, but I was told on the phone that the only chance to get these seats is to be early… Read Full Review

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★☆☆☆☆

“Delta Airlines is heartless crooks, they charge $150...”

Written on: 06/04/2011

Delta Airlines is heartless crooks, they charge $150 per person change fee, which is a rediculously high amount!! Check out Southwest Airlines… Read Full Review

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★☆☆☆☆

“I took Delta from USA(WI)to Atlanta then from Atlanta...”

Written on: 30/03/2011

I took Delta from USA(WI)to Atlanta then from Atlanta to Dubai and the same flight back. the seat i was in didn't recline and being 6.2 i was in major pain for 17 hours without any leg room, when i talked to the staff who were very rude, she merely looked at me and said it might be broken and walked away.
by far Deltas staff is the worst , they are very rude old people , they all seem like the don't want to be there.
on my flight back we had a drunk American guy on the flight,he was very loud… Read Full Review

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★☆☆☆☆

“Flight late coming into vegas, Late leaving vegas,...”

Written on: 12/03/2011

Flight late coming into vegas, Late leaving vegas, Late in to Minniapolis, ran non stop to catch connecting plane, and they were rude when we got there. Not flying delta anymore would rather hitchhike!… Read Full Review

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★☆☆☆☆

“DREADFUL LEFT HAND DOES NOT KNOW WHAT RIGHT IS DOING ...”

Written on: 08/03/2011

DREADFUL LEFT HAND DOES NOT KNOW WHAT RIGHT IS DOING STAFF ARE FAT LAZY AND RUDE AND ALL OLD CHARGED US FOR LUGGAGE WHEN HAD ALREADY PIAD WHEN BOOKED HOLIDAY THEN LOST OUR LUGGAGE! OUR GOT US TO OUR DESTINATION 26 HOURS LATE BUT WE WERE VERY LUCKY TO GET THERE IN ONE PIECE BECAUSE THE PLANES LOOK AS IF YOU ARE GOING TO BE TAKEN TO YOUR DEATH! DONT BOOK WITH THEM STAY SAFE!

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★★★★★

“My husband and I flew Delta Airlines 23rd January 2011...”

Written on: 27/02/2011

My husband and I flew Delta Airlines 23rd January 2011 from Manchester International(U.K.) to Los Angeles, taking a connecting flight to Los Angeles from New York. No delays whatsoever, flight attendants very helpful and friendly. Hardly any waiting for our luggage.
Return flight with Delta Airlines - 13th February 2011 from Los Angeles to Manchester International, taking a connecting flight to Manchester from Atlanta. Again no delays.
From our experience, we would recommend Delta Airlines!

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★☆☆☆☆

“On 1/22/11 we were having our newest family member, a...”

Written on: 25/02/2011 by heatherie (1 review written)

On 1/22/11 we were having our newest family member, a kitten we named Snickers shipped to us from Utah. We paid for her to be in a climate controlled cargo & even paid an extra $70 for an expedited service called Delta Dash which should have meant she was the first thing off or on the plane. When we got to the airport, we waited, her flight came in at 8:40, they didn't bring her out to us until 9:30. (50 minutes after the plane landed) She was cold, pale, limp & unresponsive & had blood coming… Read Full Review

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★☆☆☆☆

“I sat in Indianapolis for 2 hours before being told it...”

Written on: 23/02/2011

I sat in Indianapolis for 2 hours before being told it was not going to take off. It was a total of 4 hours when everything was said and done. I missed my connections and most people did. They did return my money. Thank God I was in my home city. I assume a large percentage of people were not. It made home look very good. If you could give 0 stars, I would… Read Full Review

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★☆☆☆☆

“Our plane in Indy was held for 3 hours due to frozen...”

Written on: 15/02/2011

Our plane in Indy was held for 3 hours due to frozen water pipes. Then our luggage was lost when we arrived at our destination.

On our way back we were in Detroit and our flight was cancelled 10 mins. before departure. Our original flight was from Tampa and we e had been sitting at the airport for 3 hours due to a layover.

Our 4 day weekend we spent over 12 hours total in airports due to their problems… Read Full Review

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★☆☆☆☆

“I will never fly Delta again, went to California to...”

Written on: 07/02/2011

I will never fly Delta again, went to California to spend time with my husband before he deployed overseas, we both was to fly out at the same time on a Saturday, we booked the tickets so we could at least fly together to Denver then we was going to fly out in different directions. When I tried to check in Delta had cancelled my ticket home and I had to purchase another ticket for 335.40 . As if that was not enough to pis* me off, on my flight to San Diego it was so cold in the air and they… Read Full Review

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★★☆☆☆

“Rode back home on Delta from San Antonio from military...”

Written on: 07/02/2011

Rode back home on Delta from San Antonio from military training, so my ticket came to me paid for by the army. Flight was originally cancelled. The customer service reps I spoke to wouldn't let me finish my questions about the flights before they answered with what they assumed I wanted to hear. Second flight out of San Antonio was delayed over two hours. Again, I was interrupted by rude customer service representatives when I talked to them over my concern that the connecting flight in detroit… Read Full Review

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★★★★★

“ i sat in first class and i was on the stand by list....”

Written on: 17/01/2011

i sat in first class and i was on the stand by list. i ate chicken marsala with cous cous and crackers, fruit and cheese plate all for free. plus a flight attendant named joseph was always offering snacks every 5 minutes!!! i got a pillow and a delta blanket for free. i also love the biscoff cookies they give. i have always have great experiances with delta and the only other airline that compares is us airways… Read Full Review

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