Mercedes Benz VITO 111CDI LWB Extra Long Reviews

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★★☆☆☆

“purchased a Mercedes Benz VITO van from new and had...”

Written on: 25/09/2009 by ray smith71 (1 review written)

purchased a Mercedes Benz VITO van from new and had nothing but problems. within the first 6 months the drivers side door had fallen off and the drivers door stay had snapped, lots of electrical faults, poor driving performance, tyre ware, ignition faults oh and not to mention the rust on every metal panel.

fitted roof rack to van and was concerned at the offset that there were no fixings to mount it on only painted plastic caps. on raising this with mercedes dealership i was told that this… Read Full Review

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Sshine123's Response to ray smith71's Review

Written on: 11/12/2009

i know all about rust eating through the roof,i had an 5mm hole in the roof panel and corrosion on many other areas of the vito. took it to mercedes and they tried to wriggle out of it saying because i had fitted the roof rack the warranty was void. but i had them by the balls because i produced my receipt for the supply and fitting of a genuine mercedes roof rack. the colour fading was also a terrible problem, the van had gone from red to pink in less than 4 years. also they said mercedes paintwork warranty did not cover fading paint. basically in the end they agreed to put all the corrosion right, new roof new back doors and repaired several other areas of corrosion, and a full respray of the vehicle. but i had to pay 30% of the cost which was around a £1000.00. once work had started they tried to get another £450.00 out of me, but i told them i had no more money and they relented and did the job anyway. i have got the van back after 3 weeks initially they said they would have it done in 5 days. Quiet a few minor problems after the van was put back together after respray but all sorted now.

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★★★★★

“mate, this Mercedes Benz VITO 111CDI LWB Extra Long...”

Written on: 24/06/2009 by thongy (1 review written)

mate, this Mercedes Benz VITO 111CDI LWB Extra Long van has put more money back in my pocket than ive had hot dinners. As the old saying goes, you pay for what you get, and i got a great van! worth every single penny!… Read Full Review

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☆☆☆☆☆

“Have owend a Mercedes Benz vito van for past 5 years...”

Written on: 05/06/2009

Have owend a Mercedes Benz vito van for past 5 years - only has 52,000 on the clock..

I have spent £12,000 in the past two years keeping it alive!

new steering rack, new computer unit, new alternator x2 (the 2nd one was damaged due a leaking diesel pump??) new diesel pump, new sensor here and there, new shocks at the front, new engine mounts the list goes on... and today something else flew off while i was driving and black smoke filled the cab... I have owned this from new and looked after it… Read Full Review

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★☆☆☆☆

“Bought a VITO new in Oct 04 and within first month...”

Written on: 16/03/2009 by Fat Frank (2 reviews written)

Bought a VITO new in Oct 04 and within first month rust appeared which the dealer did address after many phone calls.
The rust reappeared in the same places plus more rust inside the van on internal seams.
The van scrubs front tyres on outer edges. It has had a new steering rack at 70 k new rear suspension at 85 K .
I'm the only person who drives the van and it does not carry heavy loads.
Had a VW Transporter for 7yrs before with no such problems in 240 K miles of work… Read Full Review

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☆☆☆☆☆

“The Vito Mercedes-Benz I think is the best van of all,...”

Written on: 26/01/2009 by kalliope (1 review written)

The Vito Mercedes-Benz I think is the best van of all, because is so comfortable and so practical for a family with a lot of members! Thank you! It's a magic van and so beautiful too… Read Full Review

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★☆☆☆☆

“I have owned long wheel based 111 since june...”

Written on: 12/01/2009 by Gungeybaby (1 review written)

I have owned long wheel based 111 since june 2007,July 2007 electrical faults appearred,snce MB have repaired investigated
on 8 occasions including the last visit for two and a half weeks.,MB finance who currently own the vehicle { on hire purchase} claim to resolve any issue within 6 weeks!
The technicians didn't seem to know what they were doing, they plug in the diagnostics and stare at it blankly and I quote " we have found 36 faults with your vehicle but not the faults you have… Read Full Review

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★★★☆☆

“No Spare tyre on a van????? Had the brackets fitted by...”

Written on: 09/09/2008 by simon waumsley (1 review written)

No Spare tyre on a van????? Had the brackets fitted by dealer to accommodate but when I inspected the work they had used a grinder on the chassis to weld to (fair enough) but failed to put any waxoil/underseal on the job when finished, did this myself to avoid returning to the idiots at mercedes. Expensive model but I do like it and it goes like stink… Read Full Review

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★★★★☆

“Drives beautifully, comfortable. Looks good in black...”

Written on: 27/08/2008

Drives beautifully, comfortable. Looks good in black with alloy wheels. Two siding doors is great. Great to drive, but resale value will be killed by rust. Mercedes pretend this is almost unheard of… Read Full Review

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★★☆☆☆

“This 2005 Mercedes Vito is good to drive and looks...”

Written on: 28/07/2008 by mblundred (1 review written)

This 2005 Mercedes Vito is good to drive and looks considerably better than it's competitors.
But my first Mercedes has still been a big disapointment due to manufacturing and support.
It has only had a couple of mechanical failures, quite impresive for 125000 miles. But, rusting bodywork is unacceptable.
On a commercial vehicle, money is what counts. My local Mercedes service agent charges almost £100 per hour and each repair has had to be corrected at least once.
I refuse to pay that rate… Read Full Review

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★★★★☆

“Van currently with dealer who will check it out whilst...”

Written on: 28/07/2008

Van currently with dealer who will check it out whilst im on hols. So far dealers have handled complaint well. But I expect them to cover cost of new tyres or at least make contribution to new tyres. Drivers window switch came off in my hands at about 15000 miles. Noticed excessice tyre wear on outside of front tyres at about 10000 miles . stupidly thought it was design of tyre as rest of tyre tread still had so muck tread left. Van had first service at 19000 miles. 800 mile later I found the… Read Full Review

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★★☆☆☆

“I own a 4 year old Mercedes Vito traveliner. It has...”

Written on: 25/07/2008 by turtleshead (1 review written)

I own a 4 year old Mercedes Vito traveliner. It has reativly low mileage. (52,000 miles). It has never done any commercial carrying. It has also been well looked after. However, corrosion has been a problem from early days. The first was noticed after about nine months. There was substantial rust inside the sliding doors, also inside the rear light clusters. This was taken care of by Mercedes. Last year I had substantial rust on the underside of the bonnet. This again was taken care of under… Read Full Review

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★★☆☆☆

“I would not have another Mercedes Benz Vito unless...”

Written on: 18/07/2008

I would not have another Mercedes Benz Vito unless they can rectify rusting. I could live with the other problems: 2 water leaks from loose hose clips, front tyres scrubbing- now fixed, seat splitting for second time, seat belt sticking, sliding door dropped, window cable snapped, failed turbo sensor, alarm problems-returned 7 times in first 2 months, enginner from Germany investigated problems twice, missing heater part (could not prove whose fault as I had sat nav fitted elsewhere), gears… Read Full Review

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★★☆☆☆

“My Mercedes Benz Vito is 4 years and 4 months old....”

Written on: 05/05/2008

My Mercedes Benz Vito is 4 years and 4 months old. 51.000 miles. It has not been used for heavy work. I am a printing press engineer. All it is used for is carrying tools and occasionally personal stuff. The most weight it has carried is a fridge freezer. Considering it has had 2 new shock accsorbers, 1 spring, radiator problems, fuel consumption is not good and has had serious rust problems, it is not good value. Merc don't want to know about ongoing rust problems. I will be changing as soon… Read Full Review

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★★★★☆

“The Mercedes-Benz VITO Could have done with the 150...”

Written on: 06/04/2008

The Mercedes-Benz VITO Could have done with the 150 bhp engine- although 109 bhp is reasonable. Rust is just not acceptable- what will it be like in another 2 years. Have not used Merc. dealers. Garage wanted 350 plus VAT for basic service- change the oil and kick the tyres. I don't think so… Read Full Review

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★☆☆☆☆

“Nice van if it works. Don't give Mercedes your cash....”

Written on: 11/01/2008

Nice van if it works. Don't give Mercedes your cash. The quality of their product has improved since a few years ago but it is still not good enough. This was the most expensive van I looked at and could have got a better built vehicle with another dealer for thousands less. I have wasted days of my working time driving the van to the other side of town to the dealer and sitting waiting for the repair or loading all of the materials/tools into the loan van and then back for my van ,unloading… Read Full Review

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★★★★★

“Good space and credibility with customers. The...”

Written on: 10/01/2008

Good space and credibility with customers. The Mercedes-Benz VITO 111CDI LWB Extra Long is great to drive… Read Full Review

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★☆☆☆☆

“Mercedes would take no responsibility whatsoever. Each...”

Written on: 23/07/2007 by ray convery (1 review written)

Mercedes would take no responsibility whatsoever. Each time I spoke to somebody different they kept informing me that the radio was not the original one but seemed to get flustered when I informed them that they installed the radio/sat nav system… Read Full Review

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★★☆☆☆

“Electric window buttons on my Mercedes-Benz VITO are...”

Written on: 14/07/2007 by Mr bishi (1 review written)

Electric window buttons on my Mercedes-Benz VITO are worn out already. They won't replace the buttons because they say it's the tile adhesive that I use in my job that is wearing them down. My hands are clean the whole time! Water in the fuel filter, but they tell me petrol stations have too much water in their tanks. Not so. It only happens when it rains. Just today I had to drain the fuel filter 25 times in the space of 2 hours. It's fine when it's dry. They have already replaced the… Read Full Review

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★★★★☆

“I have just bought a Mercedes 111 CDI Xtra long...”

Written on: 05/07/2007 by Tizzer (1 review written)

I have just bought a Mercedes 111 CDI Xtra long version. Have owned it for 5 days and up to this point I'm very pleased with it (very early days). However, disaster has just struck!....I picked up two passengers from the airport last night, jumped on the motorway and then BANG! I turned round to my right and the sealed window on the sliding door had exploded and shattered! No one had taken a pot shot at me and no loose stones had flew up and hit the window! I'm convinced this was a… Read Full Review

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☆☆☆☆☆

“I have owned my Mercedes-Benz VITO 111CDI LWB Extra...”

Written on: 24/03/2007 by brucei17 (1 review written)

I have owned my Mercedes-Benz VITO 111CDI LWB Extra Long now for nearly 2 years and I cannot express my complete disappointment, distrust and disgust with not only the vehicle but also the complete lack of support from Mercedes.
Since new, I have had major suspension problems, from noises like twisting metal, to banging noises from the suspension. On full lock the van crabs to such an extent that you cannot use full lock.
The van wanders across the road and the steering wheel cannot be… Read Full Review

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